Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Slowest model I've owned
on August 10, 2025
Posted by: KWinFl
[This review was collected as part of a promotion.] This is the first Samsung I've owned in years. It was free from my phone service when I changed plans. But I'm not all that impressed. I've had nice ones in the past. But this is my least favorite. It's slow, and I have plenty of memory. Just lags.
Value
3
Response from Samsung USBy R&R, August 13, 2025
Greetings KWinFl!
We love hearing about your Galaxy A16 5G experience! These devices are designed with user-friendliness and smooth multitasking in mind. If it ever feels a bit sluggish, try restarting your device once a week, keeping your apps updated, and using Device Care for regular check-ups. For more helpful tips on keeping your device running at its best, check out the link below. We’re so happy you are a part of the Galaxy family, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
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We love hearing about your Galaxy A16 5G experience! These devices are designed with user-friendliness and smooth multitasking in mind. If it ever feels a bit sluggish, try restarting your device once a week, keeping your apps updated, and using Device Care for regular check-ups. For more helpful tips on keeping your device running at its best, check out the link below. We’re so happy you are a part of the Galaxy family, and thank you for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
I love all the features this phone has from the.
on August 10, 2025
Posted by: Lovedogg22
[This review was collected as part of a promotion.] This is the best phone I've ever had cameras are great visuals is great size of it is perfect I would get this phone everyone i needed one again
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, very durable
on August 10, 2025
Posted by: Tyga200
[This review was collected as part of a promotion.] Galaxy A16 is a great phone had it fit years and it still works like new
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16!
on August 10, 2025
Posted by: Linasreviews
[This review was collected as part of a promotion.] I absolutely LOVE everything Samsung! I would never ever switch to any other brand! Samsung galaxy phones are the way to go! Especially if u want something reliable and easy to maneuver.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features and graphics
on August 10, 2025
Posted by: Mlines13
[This review was collected as part of a promotion.] I love this phone especially the Galaxy AI I use that on a daily basis I have used it to put together my workout routine and my dietary meal plan and it has helped me get to where I need to be in the gym you can literally use the Galaxy AI for anything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone is working great! Haven't had lost service
on August 10, 2025
Posted by: SJWA16
[This review was collected as part of a promotion.] The phone has been a great buy!! It's smooth graphics and easy navigation is amazing!!! Haven't figured out a few things yet but I do really like my phone!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing.
on August 10, 2025
Posted by: Shyy2silly
[This review was collected as part of a promotion.] I am new too Samsung but, I enjoy all my the features of my new A16. I like the facial recognition and fingerprint sensor to authorize payments and passwords. The camera quality is very clear and has many different settings and modes. The overall phone is great , you can customize your wallpapers and themes to match. There is different modes you can choose like dark and light and the screen is big overall to see everything. I love watching movies or shows and the charging is exceptionally fast as well with a good lasting battery. Galaxy AI is a great addition to Samsung phones as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy is infinite
on August 10, 2025
Posted by: Fuzzy234
[This review was collected as part of a promotion.] I have always been trying to get the most out of my device, for the cheapest price. Call me a cheapskate but I think everyone does at times. My experience with the Galaxy products have been, to say the least, very productive. I use my device to not only wake up for work but also to get my 'work' done and fully submitted to the office, all from the comfort of my bedroom (if I so desire).
And that's just one aspect of these marvelous device's. I can walk to my mirror and get advice detailed to fit my specific style, which is crazy!! Second to none, I think. And with my ho.e theater system making it easier for me to get the perfect balance of bass and harmony in the music i love and the shows I recommend to me by the AI features. But it doesn't stop there, oh no, with AI I can easily connect my washer and dryer to my phone so I can start my laundry from the office, if I had remembered to load it tht day... I cannot do most of any of these things with any competitors device's but I don't want kick the other brand lovers out there faithfully missing out on ALL the wonderful things tht Samsung offers even to the poorest of families and the security of knowing my children are where they are suppose to be... I strongly recommend Samsung Galaxy device's to anyone who wants to stay safe and secure with AI and mobile banking platforms.
And that's just one aspect of these marvelous device's. I can walk to my mirror and get advice detailed to fit my specific style, which is crazy!! Second to none, I think. And with my ho.e theater system making it easier for me to get the perfect balance of bass and harmony in the music i love and the shows I recommend to me by the AI features. But it doesn't stop there, oh no, with AI I can easily connect my washer and dryer to my phone so I can start my laundry from the office, if I had remembered to load it tht day... I cannot do most of any of these things with any competitors device's but I don't want kick the other brand lovers out there faithfully missing out on ALL the wonderful things tht Samsung offers even to the poorest of families and the security of knowing my children are where they are suppose to be... I strongly recommend Samsung Galaxy device's to anyone who wants to stay safe and secure with AI and mobile banking platforms.
Value
4
Response from Samsung USBy R&R, September 8, 2025
Good day Fuzzy234, Thank you for reaching out and taking the time to share your wonderful, thoughtful experience with your Galaxy A16 5G. Your comments on design are meaningful. The A Series brings Samsung’s signature style to a practical device, and many enjoy its comfortable build and everyday durability. We appreciate your review. We thank you for making Samsung your go-to choice. -Ty
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Written by a customer while visiting Samsung US