Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product is awesome!!
on August 10, 2025
Posted by: Bectom
[This review was collected as part of a promotion.] This is a cheap great phone!!! Would highly recommend!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features, sleek look!
on August 10, 2025
Posted by: EricaPorter28
[This review was collected as part of a promotion.] I love the fact that I was able to transfer my information from my old phone to my A16 Galaxy, though it was a different phone brand. Nice features such as Wallet and Tap to Pay.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
I love the feature on my phone
on August 10, 2025
Posted by: Jennyjnn
[This review was collected as part of a promotion.] I love my phoneit light weight and very durable it has smoth taping motion senders also the extra features like turninghe phone over to silent my phone and how asy it iss to get into my apps also how quickly I can take a screenshot when I need to with out having to go all he way threw the long steps it would have taken it is definitely a time saver I feel as if he al already know what I need by how fast it has learned from me and all the space for my extra app and my personal stuff on it I feel alot safer with this phone than I did with my A-03 and he sound is so crystal clear it's like having the band there with me I absolutely love this phone and I will definitely recommend it to anybody to get one thy are perfect for on the go person if I can't grade up I wold definitely get another one
Thank you jenn
Thank you jenn
Value
3
Response from Samsung USBy R&R, August 13, 2025
Hey there Jennyjnn,
Thank you so much for sharing your experience with your Galaxy A16 5G! We're really happy to hear that you love the design and features. At Samsung, we're passionate about creating smart and innovative products, and we're thrilled that our device has met your expectations. We truly appreciate your recommendation and are grateful you took the time to share your feedback. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your experience with your Galaxy A16 5G! We're really happy to hear that you love the design and features. At Samsung, we're passionate about creating smart and innovative products, and we're thrilled that our device has met your expectations. We truly appreciate your recommendation and are grateful you took the time to share your feedback. Thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
It is an excellent product, very cool and efficie
on August 10, 2025
Posted by: Angllove90
[This review was collected as part of a promotion.] Galaxy AI my phone is a galaxy a16 it is a very good model I use it at work and it makes most of my work easier also Samsung is a super good brand my first cell phone was a Samsung and since then I have bought my phones from this brand I will not change it for any other it is very good and efficient and the technology it has is incredible
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesomeness in every way!!
on August 10, 2025
Posted by: Happiest66
[This review was collected as part of a promotion.] I love my new phone I never used to play games but ,this phone features easy downloads and fast efficient platforms that works for school papers and all of my business needs .AI has made life interesting as well with easy to speak and ask questions that are answered quickly no more searching forever on Google!! I love all of the features this phone has to offer plying videos to live streaming it's easy to see and operate!! Simple and secure.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy A16 5G
on August 10, 2025
Posted by: Lailove1027
[This review was collected as part of a promotion.] I love my Galaxy A15. The Galaxy series has been my favorite for a number of years. Always in step with the latest technology, sometimes I have access long before other devices. I remember the switch from 4G to 5G happened before other brands did so. Ii don't use AI much, but it is helpful from time to time and I like having the options. My A16 is the latest in the series, but sometimes I'm a little confused that some phones with higher numbers (i.e. A35) are not an upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features 👌
on August 10, 2025
Posted by: KashMoney
[This review was collected as part of a promotion.] This product has great features for games videos photos etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is ok
on August 10, 2025
Posted by: Rockstar
[This review was collected as part of a promotion.] Well I seem to have allot of problems with my tablet than I do with my phone my batteryton the tablet is not good to hold a charge it dies to fast
Value
5
Written by a customer while visiting Samsung US