Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Ease of use.
on August 9, 2025
Posted by: 1petmom
[This review was collected as part of a promotion.] I'm technologically challenged as some would say. So being easy to use was a selling point to me. Help is easy to get AI answered everything I needed to know. Helping me to get it set up. The A16 5G is fast and secure. Which is a big plus. I take a lot of pictures of my fur babies and the cameras are excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and is very durabl
on August 9, 2025
Posted by: Curtis
[This review was collected as part of a promotion.] The Galaxy AI is extremely usable also the Galaxy a16 is a dependable durable and reliable device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Galaxy
on August 9, 2025
Posted by: GatorgalFl
[This review was collected as part of a promotion.] Enjoy my phone it's more than I thought it was was going to be. It has more apps and more than I ever ever though
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sometimes it has bugs and it stuck when you need
on August 9, 2025
Posted by: King45
[This review was collected as part of a promotion.] The Ai of Samsung phone's are great but unfortunately the Samsung A16 doesn't have much of the Ai which is not but for the price I use the phone for work and study it's a great phone with your price but it could be better compared to other brands.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great Product with Quirks
on August 9, 2025
Posted by: Nightwolf
[This review was collected as part of a promotion.] I have not fully approached Galaxy AI due to trust problems with AI, but the phone itself is pretty good even with the few quirks I have found. Even Android 15 is available for this phone.
For starters, the phone loads pretty fast until the lock screen but get past the slowness of that, the phone runs smoothly.
Other than it crashing one app a couple of days after I get it installed (Other android phones, including my very Note 8 phone doesn'thavethisissue), the phone itself seems to be really rugged and it reminds me of the s-series I had.
Still I have no complaints Other than the quirks this phone has. I especially love it having a place to put an SD card in it to expand storage.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Yet
on August 9, 2025
Posted by: ChuyLoko51904
[This review was collected as part of a promotion.] First off Galaxy AI is a Must Have because Galaxy AI just makes your day easier and smoother. Especially if you're a business person. You can set up appointments, events on calendar and it can even call people for you. It's like a personal secretary.
Second it takes amazing pictures. The pictures just pop.
And Lastly,
If you have time during your day or at the end of your day. Try out the gaming system A16 5G has because it's off the charts. Graphics looks real. Sound system is perfect and you can grip the phone easily so it doesn't slip out of your hands.
If you have time during your day or at the end of your day. Try out the gaming system A16 5G has because it's off the charts. Graphics looks real. Sound system is perfect and you can grip the phone easily so it doesn't slip out of your hands.
A15 5G & A16 5G is a Must Have; So Go Get It!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for everyday use
on August 10, 2025
Posted by: Halleybug
[This review was collected as part of a promotion.] Love using galaxy AI to easily connect devices and find detailed info online. Love using the phone and not having to worry about the battery life or plugging in. Great price and great performance
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product is a little slow for me
on August 10, 2025
Posted by: Milfhunter517
[This review was collected as part of a promotion.] The device is ok I would not recommend unless you are a kid . But it is a great beginner phone Galaxy AI is awesome to use
Value
5
Written by a customer while visiting Samsung US