Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great phone love the camera for a inexpensive de
on August 7, 2025
Posted by: Jason88
[This review was collected as part of a promotion.] I use galaxy AI on this phone every day, really love the feature this device has available, can't wait to get a new model Galaxy. Have used Galaxy devices for years, Galaxy Products are the best love them and I'll never use anything else
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I have been a loyal Samsung user for years and i u
on August 7, 2025
Posted by: QHudson
[This review was collected as part of a promotion.] I really love the new AI feature it has made my life a lot easier and I believe it's making the world smarter lol
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been wonderful.
on August 7, 2025
Posted by: Girlypop24
[This review was collected as part of a promotion.] I used my device for so many things. It wonderful at streaming movies. I download alot of apps and it's so fast I just love all samsung galaxy products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
More storage than earlier models.
on August 7, 2025
Posted by: Oldbulldog
[This review was collected as part of a promotion.] My Samsung Galaxy A13 had seen better days and it was clear that it was time to get a new phone. It was definitely going to be a Samsung since all my phones had been all the way back to flip phones. The feature that was most important to me was more internal storage. My old phone had no more space available and unused apps were being deleted to make space for new apps and updates. Cost was also a factor in picking out a new phone. After doing some research, I decided to get the Samsung A16 5G. It had 128 Gb of internal storage, which was 2 times what my old phone had. It was also very affordable. I am still learning about some of the new features like Galaxy AI. It can be used in so many ways that I am very excited to explore all it can do. I thought it was to help with searches and to help write messages in different ways. Galaxy AI can do so much more than just that and the possibilities are mind blowing. For now, I enjoy playing games and listening to music with my phone, as well as keeping up with my friends and family on social media. The A16 5G also provides what it takes to stay on top of emails, even making it possible to merge the emails from different providers, such as Yahoo and Gmail, where you can access all of them in one place. I always save a little time to learn more about what the phone can do and about AI. I am always amazed by something new or new ways to do things. The Galaxy A16 5G has turned out to be the perfect phone for me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easiest to operate
on August 7, 2025
Posted by: Gigisjeep
[This review was collected as part of a promotion.] Galaxy AL. I've owned several Galaxy products over the years but this one was the absolute easiest one to operate and learn to move around in since I purchased it at a box store. Normally those devices are harder to operate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the camera
on August 7, 2025
Posted by: Veteranos78
[This review was collected as part of a promotion.] Great phone love it's features especially the camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The features are good
on August 7, 2025
Posted by: Moe43
Expertise:Expert
A very good budget phone I like it easy to use too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love all of the features
on August 7, 2025
Posted by: Peaches76
[This review was collected as part of a promotion.] I recently purchased a Galaxy AI 16 5G and have to say that I absolutely love all if the features. Some are new, but quite easy to navigate.
Of the few new features I'm very happy with, the Camera may be my favorite. I'm a Mom of 4 very active and amazing boys/ young Men and I always have my phone out recording and capturing all the precious and priceless moments they afford me. The cameras extra features help me to do that with the greatest of ease and comfort.
I am still exploring, as I've only had this new model for about a week and a half. But so far... I'm giving her a two thumbs up!!
Of the few new features I'm very happy with, the Camera may be my favorite. I'm a Mom of 4 very active and amazing boys/ young Men and I always have my phone out recording and capturing all the precious and priceless moments they afford me. The cameras extra features help me to do that with the greatest of ease and comfort.
I am still exploring, as I've only had this new model for about a week and a half. But so far... I'm giving her a two thumbs up!!
Value
5
Written by a customer while visiting Samsung US