Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Excellent phone
on August 6, 2025
Posted by: Bob44king
[This review was collected as part of a promotion.] First of all I want to know more about the galaxy ai. I have the A16 phone. I do love all the features it has to offer. Everything work as it should. I use it for my appointments. The weather social media my ear buds and my smart watches. I love everything about it. But I would also like to upgrade it sometime in the near future for a more updated version.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 6, 2025
Posted by: Natsmommy23
[This review was collected as part of a promotion.] Love this phone it's amazing absolutely recommend 100%
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 6, 2025
Posted by: Olddirtdawg73
[This review was collected as part of a promotion.] I love this phone because I use it for my dash app on my when I doordash! I use my regular phone for getting confirmed calls and texts or if I have a problem. I can call on the other phone and don't have to break out of the DoorDash app.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product review
on August 6, 2025
Posted by: BenjaminT
[This review was collected as part of a promotion.] My experience has been very good mainly because of its usability and accessibility.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awsome phone! and service thinking family plan
on August 7, 2025
Posted by: ajhands
[This review was collected as part of a promotion.] I use my Samsung for a lot his phone is awesome! I'm thinking about making the family plan family afford game streaming television anything you can name it about this phone is amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome Samsung phone and features
on August 7, 2025
Posted by: Chevy55
[This review was collected as part of a promotion.] I've had my phone for about 4 years now. Nothing bad I can say about it. It gives me 22 of the features device care about everything from face recognition to charging the phone. Automatically does the software updates, plenty of storage plus added storage. I use it for job applications, taking pics of me and my daughter w so much camera options and fun picture options, download tons of movie apps. Download the movies for later to watch and automatically saves in my files. Watch movies offline. It hasn't been slow or sketchy all this time. All the settings are so detailed w many options how you want things setup for you. Alot of privacy and security options to keep folks outta your phone. Automatically can tell if it's someone else has your phone and will immediately lock them out. It's just a great phone all around. Galaxy A13 5g.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Fantastic phone!!!!
on August 7, 2025
Posted by: CousinB
[This review was collected as part of a promotion.] I use my Galaxy for streaming, gaming, work and school. I find new features all the time. Best phone I've ever owned.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
A little slow but it works for what I need
on August 7, 2025
Posted by: Memo4prez
[This review was collected as part of a promotion.] The processer is slow but its to be expected from a lower tier phone overal does exactly what I need it to do
The galaxy AI is a really cool feature and made me fall in love with Samsung after having only iphones
The galaxy AI is a really cool feature and made me fall in love with Samsung after having only iphones
Value
3
Response from Samsung USBy R&R, August 13, 2025
Bonjour Memo4prez,
Thank you for choosing the Galaxy A16 5G! Designed for smooth performance and smart resource management, these phones work quietly in the background to enhance your experience. While this model doesn’t feature the full rollout of Galaxy AI yet, it still comes packed with many intelligent features like Galaxy AI and Google Assistant to make your day easier and more efficient. If you notice any delays or sluggishness, don't worry try using Device Care in your settings to free up storage or see which apps are using extra resources. The Quick optimization tool can help boost your phone's performance by stopping apps that drain lots of battery, cleaning up unused files, scanning for malware, and closing apps running in the background. It's simple and quick to keep your device running smoothly. By going to Settings, swipe to Device Care, and tap Optimize now. When you're done, tap Done. For more helpful tips, check out the online resource linked below. We really appreciate your feedback, as it helps us serve you better! With care, Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for choosing the Galaxy A16 5G! Designed for smooth performance and smart resource management, these phones work quietly in the background to enhance your experience. While this model doesn’t feature the full rollout of Galaxy AI yet, it still comes packed with many intelligent features like Galaxy AI and Google Assistant to make your day easier and more efficient. If you notice any delays or sluggishness, don't worry try using Device Care in your settings to free up storage or see which apps are using extra resources. The Quick optimization tool can help boost your phone's performance by stopping apps that drain lots of battery, cleaning up unused files, scanning for malware, and closing apps running in the background. It's simple and quick to keep your device running smoothly. By going to Settings, swipe to Device Care, and tap Optimize now. When you're done, tap Done. For more helpful tips, check out the online resource linked below. We really appreciate your feedback, as it helps us serve you better! With care, Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US