Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Edward McNeill's Galaxy A16 Review
on March 7, 2025
Posted by: ermcneill60
[This review was collected as part of a promotion.] I have a REVVL 6 PRO too. And this Samsung Galaxy A16 5G is far superior to the Rev. 6 Pro.
When you turn it off, it doesn't come back on and wear down the battery. It also boots faster and has better battery life.
When you turn it off, it doesn't come back on and wear down the battery. It also boots faster and has better battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
LEMON
on March 12, 2025
Posted by: Anonymous
from Madison, Wi
Expertise:Expert
Pretty much one of the worst phones I've had and I've had a government phone!!!! It's slow as heck, even as I'm typing the words are delayed, apps freeze, the fingerprint sensor is a joke, I'd go on but typing with it is annoying.
Features
3
Performance
1
Design
1
Value
2
Response from Samsung USBy R&R, March 14, 2025
Hiya Saundersamanda9146,
We appreciate your feedback regarding your Galaxy A16 5G. At Samsung, we are committed to creating innovative devices that meet diverse needs, and we value insights from experienced users like you.
The Galaxy A16 5G is designed for smooth performance, connectivity, and everyday functionality. To help you get the most out of your device, here are some simple actions you can take to prevent freezes and crashes in the future:
1. **Rebooting your device**: This can help improve performance.
2. **Updating your software**: Keeping your software up-to-date can enhance performance.
To check for software updates, make sure you are connected to the internet, then follow these steps:
1. Open the **Settings** app on your device.
2. Scroll and tap on **Software update** or **System updates** (the wording may vary depending on the model).
3. Tap on **Download and install** or **Check for software updates**.
4. If an update is available, it will start downloading automatically. On some devices, you may need to tap "Download now."
5. Once the download is complete, follow the on-screen instructions to install the update.
For more detailed troubleshooting steps to ensure your phone runs smoothly, please refer to the article “Samsung phone or tablet freezes and crashes.” A link to this article will be provided below.
Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We appreciate your feedback regarding your Galaxy A16 5G. At Samsung, we are committed to creating innovative devices that meet diverse needs, and we value insights from experienced users like you.
The Galaxy A16 5G is designed for smooth performance, connectivity, and everyday functionality. To help you get the most out of your device, here are some simple actions you can take to prevent freezes and crashes in the future:
1. **Rebooting your device**: This can help improve performance.
2. **Updating your software**: Keeping your software up-to-date can enhance performance.
To check for software updates, make sure you are connected to the internet, then follow these steps:
1. Open the **Settings** app on your device.
2. Scroll and tap on **Software update** or **System updates** (the wording may vary depending on the model).
3. Tap on **Download and install** or **Check for software updates**.
4. If an update is available, it will start downloading automatically. On some devices, you may need to tap "Download now."
5. Once the download is complete, follow the on-screen instructions to install the update.
For more detailed troubleshooting steps to ensure your phone runs smoothly, please refer to the article “Samsung phone or tablet freezes and crashes.” A link to this article will be provided below.
Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Couldn't have asked for better with this product.
on March 13, 2025
Posted by: Exploradora6723
[This review was collected as part of a promotion.] I've only had this product for a day, but I've been taking my time going through it's interesting features. I previously had another Samsung device, and the Smart Switch app helped tremendously in transferring my information. One thing I've noticed that's new to me is that instead of Google Assistant, I can use Gemini to answer practically any question or to help me with certain tasks, such as finding somewhere to eat. The Galaxy A16 5G recognizes my biometrics much faster than other Samsung products I've used. I also appreciate the camera quality, which is sufficient for someone who enjoys taking unprofessional photos. Another feature that I noticed and have taken a liking to is the App Protection feature, which regularly checks apps for any malware and other suspicious activities, adding security to keep my phone and I safe. Scrolling and moving between apps is also much more fluid on this phone. The space is something else I appreciate, as the 128 GB of internal storage rivals the 64 GB I had with my previous phone (which was quickly taken up, mostly by my apps). Now, I have enough space for photos and apps alike. This phone also supports a privacy screen protector, which is useful in many public settings. All in all, I feel I made a great decision in purchasing the Galaxy A16 5G.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life
on March 15, 2025
Posted by: Bg1227
[This review was collected as part of a promotion.] Streaming,gaming, music and internet are always quickly uploaded,with no delay.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I truly enjoy this phone.Smooth as butter scrollin
on March 15, 2025
Posted by: MommaC
[This review was collected as part of a promotion.] Works great. Easy access to apps. Glides threw scrolling. Great options and features. A wonderful upgrade to my old a14.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This device seems great I love how it seems to hav
on March 17, 2025
Posted by: GrannyHoot50
[This review was collected as part of a promotion.] I would love to have a phone like this it just seems so awesome perfect size I also love the fact that it has a the audio eraser which would work perfectly for me
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sonic Charge
on March 17, 2025
Posted by: Honerst
[This review was collected as part of a promotion.] The fastest charging android I have ever owned. The camera quality is beyond superb and the audio eraser is an awesome addition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 5G
on March 17, 2025
Posted by: TexasChevyGal
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is great for playing games Watching videos.The camera feature is one of the best..The Samsung Health app help keep everything in one nice convenient place.I highly recommend The Samsung Galaxy A16 The new features are a valuable opportunity The seemingly the best.
Value
5
Written by a customer while visiting Samsung US