Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
My Phone Works Good could be better!
on August 6, 2025
Posted by: Ghozt666
[This review was collected as part of a promotion.] I just recemtly purchaeed this phone. And although i do have alot of apps downloaded the Battery does not do well holding a Charge. And one of my biggest problems is the keyboard and typing. I dont think ive ever had to go back so much on a phone and correct as much as i have on this phone.that definitely needs to be updated. The Streaming its not very Great cuts off and buffers like it was 1996 AOL computer. But overall its a decent phone but definitely wished i had gotten something Better And im not sure about the Galaxy AI ive only used it like twice.
Value
3
Response from Samsung USBy R&R, August 13, 2025
Hola Ghozt666,
Thank you for your feedback on the Galaxy A16 5G! These devices offer impressive battery life, optimized by intelligent power-saving modes. If you notice faster battery drain, features like Adaptive Battery, Device Care, or adjusting screen brightness can help extend your usage throughout the day. You can also boost your device’s performance in Device Care. The Quick Optimization feature enhances your device by identifying apps that use excessive battery, clearing unnecessary items from memory, deleting unwanted files, scanning for malware, and closing background apps. Optimizing your phone is quick and easy. From Settings, swipe to and tap Device Care. Tap "Optimize now," then tap Done. Find out more by checking out the article linked below. Thank you for your review; we’re happy to have you as part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your feedback on the Galaxy A16 5G! These devices offer impressive battery life, optimized by intelligent power-saving modes. If you notice faster battery drain, features like Adaptive Battery, Device Care, or adjusting screen brightness can help extend your usage throughout the day. You can also boost your device’s performance in Device Care. The Quick Optimization feature enhances your device by identifying apps that use excessive battery, clearing unnecessary items from memory, deleting unwanted files, scanning for malware, and closing background apps. Optimizing your phone is quick and easy. From Settings, swipe to and tap Device Care. Tap "Optimize now," then tap Done. Find out more by checking out the article linked below. Thank you for your review; we’re happy to have you as part of the Samsung community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nice Phone
on August 6, 2025
Posted by: tLcbit7
[This review was collected as part of a promotion.] It's been through war with me and is still going. Very sturdy. Even with a crack screen still see everything great.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Time efficiency Machine w/ mem maxed
on August 6, 2025
Posted by: DisneyWizard
[This review was collected as part of a promotion.] Galaxy AI
easily added 1TB TransFlash microSD and set as default storage on both new phones now app sponges, movie downloads and filming.
Very happy with Samsung Wallet & Tap-to-Pay not a hitch while12 aps running with 50 firefox tabs open and still quicker loads than̈ my laptop.
One for me & 1 for Ma we find our GalaxyS16 5Gs have become our indispensable goto devices.
We don't game, so OS updates that install unwanted games annoy us to bother the time to delete what we didn't ask for, more time wasters.
easily added 1TB TransFlash microSD and set as default storage on both new phones now app sponges, movie downloads and filming.
Very happy with Samsung Wallet & Tap-to-Pay not a hitch while12 aps running with 50 firefox tabs open and still quicker loads than̈ my laptop.
One for me & 1 for Ma we find our GalaxyS16 5Gs have become our indispensable goto devices.
We don't game, so OS updates that install unwanted games annoy us to bother the time to delete what we didn't ask for, more time wasters.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has grea features.
on August 6, 2025
Posted by: Mandi2010
[This review was collected as part of a promotion.] I love all the great features on my A16. 3 cameras to capture all my great memories. Also, I have found out I love my AI on here. I can ask it anything and it has the information I need. Also, I have found AI Is great for perfecting my resume!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on August 6, 2025
Posted by: TexRose
[This review was collected as part of a promotion.] My Galaxy A16 5g is a great phone for a lot of things. The Galaxy AI is really useful for finding results when doing research. It's really on spot. I use my Galaxy A16 for gaming, paying bills, a lot of research and sometimes for watching videos to learn even more. However, with the last update it has kinda slowed down on loading. I really don't like where the fingerprint login is but it works. Had to research how to turn the phone off. Don't like that. Overall, the Galaxy A16 serves my purpose. I gave it 4 stars because of things I don't like. I do love Samsung Galaxy devices.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung A16 review
on August 6, 2025
Posted by: NOTMYFLIP
[This review was collected as part of a promotion.] Overall been a decent device. Even after it stopped working and I had gotten my new phone I just plugged it up one day to see if it might turn on again and believe it or not it did! It has pretty bad screen burn now and randomly freezes but it still works. My husband and I use it to play games on sometimes and it does great. We also just started using the Galaxy AI feature on it and it has been ok also aside from having to learn things before it answers my questions it has been pretty helpful and also kind of nice to chat with even. Almost like talking to a real person and is polite. It adds a nice therapeutic feel to the device and kinda like a little getaway. Who knew an old worn out phone could help so much to just relax for a moment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is missing one feature cloning LG sty
on August 6, 2025
Posted by: Monkey
[This review was collected as part of a promotion.] Overall the product is great it has Samsung pass it has AI and Gemini better than Google the Ai is awesome give more information on the things your exploring on it give the opportunity to dive deeper in the subject ur looking into the phone is great it just needs to have the opition to write out your messages and write on photos on message like the LG style 6.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love samsung
on August 6, 2025
Posted by: SHELLYBEAN
[This review was collected as part of a promotion.] Love this phone use to has s series but love the galaxy Ai features
Value
5
Written by a customer while visiting Samsung US