Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Best Phone I Had So Far
on August 5, 2025
Posted by: Lovetobuy
[This review was collected as part of a promotion.] When I first heard of the a16 and its price, I thought the performance would match the price.
But from experience in work and during college it runs perfectly. It does not have a hole time of ai features that I would use once, but it does inclelude everything that is necessary. The performance is really good for the price, the screen is also really good compared to the price along with the battery life.
So overall I would say this phone is perfect at basics, it's not over the top its not low quality it's amazing, it's good for college students who don't have the money to buy the best phone avaliable, but the a16 is a an amazing option.
But from experience in work and during college it runs perfectly. It does not have a hole time of ai features that I would use once, but it does inclelude everything that is necessary. The performance is really good for the price, the screen is also really good compared to the price along with the battery life.
So overall I would say this phone is perfect at basics, it's not over the top its not low quality it's amazing, it's good for college students who don't have the money to buy the best phone avaliable, but the a16 is a an amazing option.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on August 5, 2025
Posted by: JuneBug84
[This review was collected as part of a promotion.] The Galaxy AI app is phenomenal. I reccommend using Galaxy AI for all of your info, and fact giving questions that your hrart so desires.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
samsung phones are great
on August 5, 2025
Posted by: JayP716
[This review was collected as part of a promotion.] I mainly use phone for calls obviously but also watching and trading stocks on the go...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love it works great and it is fast and looks an
on August 5, 2025
Posted by: James985
[This review was collected as part of a promotion.] My galaxy a16 is great for my work and Facebook and music
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product is very user friendly.
on August 5, 2025
Posted by: Luli1265
[This review was collected as part of a promotion.] My Galaxy A1 is friendly user, comfortable and light.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Battery problems
on August 5, 2025
Posted by: Cundiff51
[This review was collected as part of a promotion.] Device did not last long at all had to soak in salt water as battery expanded so bad it popped out the screen. Im on an installment plan so will have to pay off to get a new one. It is my fault for not getting insurance on it. But did not like that phone itself was decent enough for my 10 year old
Value
1
Response from Samsung USBy R&R, August 12, 2025
Hello Cundiff51,
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. Based on what you've shared, we may need more information. Samsung products are typically covered against manufacturing defects in materials and workmanship for the limited 12-month warranty period specified for each device. We also provide the option to extend coverage with Samsung Care+ on eligible devices, offering additional protection and support. Please contact our Samsung Support Team for further assistance. We're here to help, and we appreciate your choice of Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reaching out and sharing your experience with your Galaxy A16 5G. Based on what you've shared, we may need more information. Samsung products are typically covered against manufacturing defects in materials and workmanship for the limited 12-month warranty period specified for each device. We also provide the option to extend coverage with Samsung Care+ on eligible devices, offering additional protection and support. Please contact our Samsung Support Team for further assistance. We're here to help, and we appreciate your choice of Samsung.
Samsung Care+
https://www.samsung.com/us/support/samsung-care-plus/
Samsung Warranty
https://www.samsung.com/us/support/samsung-care/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast good memory
on August 5, 2025
Posted by: Breebree90
[This review was collected as part of a promotion.] I use my galaxy device for everything really straming gaming personal business the galaxy ai makes life so much easier and simple to use i will definitely recommend to others
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Nice smartphone
on August 5, 2025
Posted by: Tra2021
[This review was collected as part of a promotion.] A15 5G is what I have. It was not on the list. Guess u have to be rich and have the expensive phones
Value
3
Response from Samsung USBy R&R, August 12, 2025
Howdy Tra2021,
Thank you so much for sharing your thoughts on your Galaxy A15 5G! It’s wonderful to see how much you’re enjoying its stylish design, vibrant display, and long-lasting updates. We’re glad the battery life and camera features are meeting your needs, even if performance slows a bit during intense use. Remember, with solid software support and a great screen at an affordable price, you’re truly getting fantastic value. We appreciate you being part of the Samsung community; whenever you're ready for an upgrade, we’re here to help. Thanks again for being with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your thoughts on your Galaxy A15 5G! It’s wonderful to see how much you’re enjoying its stylish design, vibrant display, and long-lasting updates. We’re glad the battery life and camera features are meeting your needs, even if performance slows a bit during intense use. Remember, with solid software support and a great screen at an affordable price, you’re truly getting fantastic value. We appreciate you being part of the Samsung community; whenever you're ready for an upgrade, we’re here to help. Thanks again for being with us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US