Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Samsung Galaxy A16 5G
on August 4, 2025
Posted by: FairyPrincess1
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is a decent phone for everyday use. The only issues I've come across is the Wi-Fi connection doesn't always pick up on all networks available and I've had to reset the Wi-Fi settings a few times to try and resolve this. It also has some issues connecting to a page turner and scroller remote and acts more like a mouse where the simple commands don't respond like the previous One UI systems. Works fine in all other aspects.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Very easy to use and plenty features
on August 4, 2025
Posted by: Love2usemyphone
[This review was collected as part of a promotion.] My galaxy a16 is very easy to use and the fes tf are and video is excellent and so clear and the video.. would highly recommend this to anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My A16 Review
on August 4, 2025
Posted by: DekalbDannyB
[This review was collected as part of a promotion.] I use my A16 for everything. I have hundreds of programs installed. I check multiple email accounts daily. I pay bills. I play in fantasy football leagues. I bet on games. Play games that earn me money as well. I get updates automatically on everything I have an interest in. I watch TV , YouTube, and movies as well. The video quality is great. I take pictures and videos myself. Camera has great resolution. It has 512 GB of storage. With all I do, I only use just over half of it. It has 8 GB of ram memory. It is very fast. I use Google maps when I travel. Always saves me time. And steers me around accidents and slow downs on the road. And the Galaxy AI search feature is fantastic. It finds answers to questions that would take much longer to find any other way. Just a great all around phone, for anything and everything you need to do. I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love all the wonderful features my phone has
on August 4, 2025
Posted by: Lovemy12
[This review was collected as part of a promotion.] My Galaxy Al 16 has me learning something new about it everyday I use it to do live streaming, play my favorite games.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Disappointed, Older Phone just purchased online.
on August 4, 2025
Posted by: Damsel
[This review was collected as part of a promotion.] I cannot provide a review my Phone has Gemeni, which, so far, understands a d does pretty accurate, with commands.
Value
1
Response from Samsung USBy R&R, August 11, 2025
Hey Damsel,
Thanks for sharing your feedback on the Galaxy A16 5G! The Galaxy A16 5G offers powerful features like a 5000 mAh battery and AI-driven features such as Gemini and Google Assistant, designed to improve everyday life. We understand your experience and are here to help. Many customers have found this device to be a valuable addition to their tech setup. Every review helps us improve and adapt. We appreciate your loyalty to Samsung—your insights help drive innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your feedback on the Galaxy A16 5G! The Galaxy A16 5G offers powerful features like a 5000 mAh battery and AI-driven features such as Gemini and Google Assistant, designed to improve everyday life. We understand your experience and are here to help. Many customers have found this device to be a valuable addition to their tech setup. Every review helps us improve and adapt. We appreciate your loyalty to Samsung—your insights help drive innovation.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features for small price
on August 4, 2025
Posted by: Favorite05
[This review was collected as part of a promotion.] Battery life amazing and that says a lot because I am always on it. One of the best features is the bonus of having the pro version of their AI perplexity. Absolutely love it. Plenty of space for games as well as work related apps plus music.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great features like the device care
on August 4, 2025
Posted by: Sosa805
[This review was collected as part of a promotion.] Perfect phone specially for it's price one thing I got to love about this device is the self care where it helps me keep tra k of all apps and get rid of all unnecessary stuff
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This a great phone for the price.
on August 4, 2025
Posted by: Smallz808
[This review was collected as part of a promotion.] Great features and easy to use. Does what you need it to do with out the fuss. Great phone to have for a great price.
Value
5
Written by a customer while visiting Samsung US