Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Phone is amazing! My favorite of all time.
on August 4, 2025
Posted by: CLOUDE
[This review was collected as part of a promotion.] This phone has bien my favorite phone out of all phones ive ever had. Its super fast,realiable and easy to work with. The camera has great quality and fun features and all imaging has amazing quality! The sound is spectacular and i made the best decision on getting this device
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
How much i care about my product and see wats new.
on August 4, 2025
Posted by: Chekojr
[This review was collected as part of a promotion.] Vibrant Displays: Samsung's Super AMOLED displays on devices like smartphones and TVs are frequently praised for their vibrant colors, deep blacks, and excellent clarity, providing an immersive viewing experience.
Feature-Rich Ecosystem: Users appreciate the seamless integration and features across Samsung's ecosystem, including smartphones, smartwatches, earbuds, and SmartThings home automation, offering a cohesive and convenient connected experience.
Camera Quality (Flagship Phones): High-end Samsung Galaxy phones are often lauded for their versatile camera systems, including excellent zoom capabilities and various modes, capturing high-quality photos and videos.
Feature-Rich Ecosystem: Users appreciate the seamless integration and features across Samsung's ecosystem, including smartphones, smartwatches, earbuds, and SmartThings home automation, offering a cohesive and convenient connected experience.
Camera Quality (Flagship Phones): High-end Samsung Galaxy phones are often lauded for their versatile camera systems, including excellent zoom capabilities and various modes, capturing high-quality photos and videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A15 5G
on August 4, 2025
Posted by: NaomiG
[This review was collected as part of a promotion.] My phone is simple and easy to use. I keep my software updated when prompted. It's small and flat which makes it easy to carry around.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16 5G
on August 4, 2025
Posted by: MerciaGeeh
[This review was collected as part of a promotion.] This product captures every angle in stunning clarity, from big group shots to close-ups, with the triple-lens camera on Galaxy A16 5G. Awesome experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like the most awaomesause totaphone alice
on August 4, 2025
Posted by: Gooftroop
[This review was collected as part of a promotion.] Awaomesause greatly the bestvever.i believe it us the best phone going
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 4, 2025
Posted by: Jenn417
[This review was collected as part of a promotion.] This phone has everything I need and runs smoothly. The ai feature is very handy and accurate as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great phone for kids
on August 4, 2025
Posted by: PurpSpaceDino
[This review was collected as part of a promotion.] I bought this phone as a quick replacement for my Z Fold 3(R.I.P Foldielocks). After setting up the phone, I noticed right away that there are levels to this smartphone world. Galaxy AI works great, but the phone needs more than 4GB of RAM in modern times.
Value
1
Response from Samsung USBy R&R, August 11, 2025
Hi PurpSpaceDino,
Thank you so much for sharing your experience with your Galaxy A16 5G! We truly appreciate you taking the time to let us know how things are going. We recognize that foldable devices can be quite impactful, and we're here to support you throughout your journey. Although this model doesn’t feature the full rollout of Galaxy AI yet, it still offers many clever features to make your daily use more enjoyable. Plus, you have the great option of expandable storage, your phone can support up to a 1.5 TB microSD card, which gives you even more space for everything you love. Thanks once again for your valuable review. We're delighted to have you as part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you so much for sharing your experience with your Galaxy A16 5G! We truly appreciate you taking the time to let us know how things are going. We recognize that foldable devices can be quite impactful, and we're here to support you throughout your journey. Although this model doesn’t feature the full rollout of Galaxy AI yet, it still offers many clever features to make your daily use more enjoyable. Plus, you have the great option of expandable storage, your phone can support up to a 1.5 TB microSD card, which gives you even more space for everything you love. Thanks once again for your valuable review. We're delighted to have you as part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
UNIQUENESS in a compact.
on August 4, 2025
Posted by: Vondavis1
[This review was collected as part of a promotion.] The Galaxy 16 is super easy to operate. This phone also has great memory.
Best Regards!
Best Regards!
Value
5
Written by a customer while visiting Samsung US