Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Overall not bad
on August 4, 2025
Posted by: Toshie
[This review was collected as part of a promotion.] Overall not a bad phone. I have never had any problems with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's a cool phone good to use keep a good charge
on August 4, 2025
Posted by: Darkskin
[This review was collected as part of a promotion.] Everything is good fun on it period use it for a lot of things that really important
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The phone has good features
on August 4, 2025
Posted by: JamieJo
[This review was collected as part of a promotion.] I've has continuous problems with voice mail alerts coming through. Other than that, it is a great phone.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hey hey JamieJo,
We’re glad to hear you’re enjoying your Galaxy A16 5G! It's designed to give you a smooth, reliable experience with a bright display, long-lasting battery, and easy-to-use One UI so you can stay connected all day.
When it comes to communication, the Galaxy A16 5G offers customizable notifications and alerts, so you can set it up just the way you like. Features like Device Care help keep everything running smoothly and efficiently, whether you're working, gaming, or just relaxing.
Thanks for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
We’re glad to hear you’re enjoying your Galaxy A16 5G! It's designed to give you a smooth, reliable experience with a bright display, long-lasting battery, and easy-to-use One UI so you can stay connected all day.
When it comes to communication, the Galaxy A16 5G offers customizable notifications and alerts, so you can set it up just the way you like. Features like Device Care help keep everything running smoothly and efficiently, whether you're working, gaming, or just relaxing.
Thanks for being part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
Written by a customer while visiting Samsung US
Customer Rating
5
A16 5G Review
on August 4, 2025
Posted by: MrHashTagg502
[This review was collected as part of a promotion.] I really enjoy my A16 5G its not to big and is really a nice phone.
I use my phone primarily for personal use to stay in contact with my wife, kids, family and friends. I like all the lil features that this phone has to offer.
I use my phone primarily for personal use to stay in contact with my wife, kids, family and friends. I like all the lil features that this phone has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Smartphone
on August 4, 2025
Posted by: Ismile24
[This review was collected as part of a promotion.] I have always bought Samsung phones. They are the best! I find them very easy to maneuver, manage and learn. They are the best Android out there. Offer so many top notch functions, beautiful pictures. I use my device at my job everyday. It is very reliable and extremely helpful. I am able to store, upload, download items so fast and easy. I have never been unhappy with my many years of enjoying Samsung phones. I have gotten my whole family, including my 89 year old Grandma to switch over to Samsung. Thank you for your amazing products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy phone it has so many features
on August 4, 2025
Posted by: Love2useit
[This review was collected as part of a promotion.] I.use my galaxy for alot of things it's my only thing I use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Had lots of different A series phones
on August 4, 2025
Posted by: Lunabug
[This review was collected as part of a promotion.] I love the Galaxy AI but this is the only a series phone that has given me so much trouble on many different areas
Value
3
Response from Samsung USBy R&R, August 11, 2025
Hello Lunabug,
Thank you for sharing your experience with your Galaxy A16 5G. Did you know you can optimize your device for better performance? The Quick optimization feature enhances your device by identifying apps that drain excessive battery, clearing unneeded items from memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is quick and easy. Go to Settings, swipe to and tap Device care, then tap Optimize now and finally tap Done. For more details, check out our online guide linked below. Although this model doesn’t have the full rollout of Galaxy AI, it still offers many cool features that improve your user experience. Click the link below to learn more about Gemini and Google Assistant. Thank you for your review. We appreciate you choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. Did you know you can optimize your device for better performance? The Quick optimization feature enhances your device by identifying apps that drain excessive battery, clearing unneeded items from memory, deleting unnecessary files, scanning for malware, and closing background apps. Optimizing your phone is quick and easy. Go to Settings, swipe to and tap Device care, then tap Optimize now and finally tap Done. For more details, check out our online guide linked below. Although this model doesn’t have the full rollout of Galaxy AI, it still offers many cool features that improve your user experience. Click the link below to learn more about Gemini and Google Assistant. Thank you for your review. We appreciate you choosing Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Camera is great
on August 4, 2025
Posted by: LUCKYBROWN
[This review was collected as part of a promotion.] Everything works great no complaints the operating system works great no bugs easy to navigate
Value
5
Written by a customer while visiting Samsung US