Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
AI is awesome on my device
on August 4, 2025
Posted by: Itsjustme
[This review was collected as part of a promotion.] Galaxy AI is a game changer. I would highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My Samsung a16
on August 4, 2025
Posted by: Alexis135565
[This review was collected as part of a promotion.] I like that Samsung a16 but sometimes it freezes up the applications will not load or to say wait close system it's just frustrating when you're in the middle of trying to do something and freezes up or have to start over again that's the question part but I like the phone but also the use of AI has been very very very helpful to me I was able to go from a d in my humanities class to a b with the help of AI
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hola Alexis135565,
We’re glad to hear you’re enjoying your Galaxy A16 5G! It’s fantastic to know that our smart tools are making a positive impact on your studies, that’s truly inspiring. While the A16 doesn’t include Galaxy AI, it does come equipped with intelligent features like Google Assistant and Gemini, which can help simplify your tasks, get quick answers, and keep you organized.
Designed for reliable performance, the Galaxy A16 5G offers helpful features like Adaptive Battery, Device Care, and smart multitasking tools to keep you productive whether you’re handling assignments, managing projects, or staying on top of daily activities.
Thanks for sharing your experience and for choosing Samsung. We’re excited to be part of your journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re glad to hear you’re enjoying your Galaxy A16 5G! It’s fantastic to know that our smart tools are making a positive impact on your studies, that’s truly inspiring. While the A16 doesn’t include Galaxy AI, it does come equipped with intelligent features like Google Assistant and Gemini, which can help simplify your tasks, get quick answers, and keep you organized.
Designed for reliable performance, the Galaxy A16 5G offers helpful features like Adaptive Battery, Device Care, and smart multitasking tools to keep you productive whether you’re handling assignments, managing projects, or staying on top of daily activities.
Thanks for sharing your experience and for choosing Samsung. We’re excited to be part of your journey.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Flash light works wonderful
on August 4, 2025
Posted by: Crafty45710
[This review was collected as part of a promotion.] I don't like the camera on this phone, it takes poor photos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love my galaxy a16 and its Gemini a.i feature
on August 4, 2025
Posted by: ARB71595
[This review was collected as part of a promotion.] The Samsung galaxy a16 is great perfect size the 5g is awesome the camera is clear and pixels are good i really love the Gemini artificial intelligence is the best part it helps me with my homework, my cooking, if there's something I don't know Gemini gots me I'll always use this device and a.i over anything else thank you for your awesome product and software
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like it!
on August 4, 2025
Posted by: Paxman89
[This review was collected as part of a promotion.] Having the A16 is one of the best samsung phones i've ever had and i've had quite a few samsung phones. The Galaxy AI it's probably one of the helpful parts of having a Samsung phthe difference to me.I think that it's growing knowledge of you.That has not just a user but as a owner just like a dog. Great phone great product. I need some better price..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing video's with AI
on August 4, 2025
Posted by: Meowpower
[This review was collected as part of a promotion.] I captured the best photos and videos with the help of the AI to enhance them
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I have an A15 5g but it does not hold my passwords
on August 4, 2025
Posted by: Landa1234
[This review was collected as part of a promotion.] I have a A15 5G but it do not hold my passwords even if I'm asked to save them in Samsung Pass when it is time to use them on a particular website. It doesn't show up.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Good Budget Phone
on August 4, 2025
Posted by: Wade12
[This review was collected as part of a promotion.] Good budget phone. Galaxy phones are good, even budget ones. Works great!
Value
5
Written by a customer while visiting Samsung US