Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
pretty good cameras performance very good
on November 13, 2025
Posted by: Lovemydo3
[This review was collected as part of a promotion.] I love my samsung device the cameras are pretty good for a 50 dollar phone and it performs well and galaxy Ai is good too I really love my phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everything is great about this phone
on November 13, 2025
Posted by: Madmax
[This review was collected as part of a promotion.] This is a great phone it does everything I need it to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible idea
on November 14, 2025
Posted by: SDBanimous
[This review was collected as part of a promotion.] Bad idea for me terrible phone doesn't work but it's a great price
Value
1
Response from Samsung USBy R&R, November 17, 2025
Howdy SDBanimous,
Thank you for your sincere feedback on the Galaxy A16 5G. We’re pleased you see its value, even though it didn't fully meet your performance expectations. The A16 5G is built to provide balanced performance and long battery life, perfect for users relying on essential apps and steady connectivity. Your comments help us improve the A Series, making each update more powerful and refined. We appreciate your review and your involvement in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for your sincere feedback on the Galaxy A16 5G. We’re pleased you see its value, even though it didn't fully meet your performance expectations. The A16 5G is built to provide balanced performance and long battery life, perfect for users relying on essential apps and steady connectivity. Your comments help us improve the A Series, making each update more powerful and refined. We appreciate your review and your involvement in the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The graphics are wonderful
on November 15, 2025
Posted by: MisterA16
[This review was collected as part of a promotion.] I really use the Galaxy for many reasons but I mainly use the Galaxy for gaming and watching movies. The graphics on the Galaxy is much better than I expected, I'm excited to say its more than a phone, it's a Galaxy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
True experience
on November 15, 2025
Posted by: Lovemyphone22
[This review was collected as part of a promotion.] I'm very pleased with this model of samsung! I'm grateful to be back with Samsung product! I've always loved the features and the quality of their phones their products and service! I'm glad my phone provider for my service was uncooperative with my request to receive an upgrade of a phone because it landed me with another service provider and this new Samsung a16!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I haven't met a Samsung phone I didn't like yet!
on November 22, 2025
Posted by: Cheryl
[This review was collected as part of a promotion.] Galaxy A16 is a winner! I am a Samsung phone fan. The apps are straightforward and the learning curve is pretty quick. I dont use my phone for games much however the few I played performed well. I have yet to have a Samsung phone I didn't like.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loved this budget friendly phone
on November 22, 2025
Posted by: Harry003
[This review was collected as part of a promotion.] The Galaxy A16 is a budget-friendly phone that looks nice and works pretty well for everyday use. It has a good display and decent battery life, making it great for texting, social media, and light gaming. Plus, with Galaxy AI, it offers smart features like better camera shots and personalized suggestions, making it feel more advanced. Overall, it’s a solid choice for high school students who want a reliable phone without spending too much
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A futurama device with exceptional qualities.
on November 22, 2025
Posted by: Yousung
[This review was collected as part of a promotion.] First off I wanna mention Galaxy AI, without it I never would have come to conclusions like Galaxy AI does, super easy, super capable. Thank you. Now as for the product itself, I am beyond pleased with its functionality, smooth scroll no lag in websites or games for that matter, I use it more than my console systems cause of no lag and HD imagery, pages load quickly with no wait time like other phones I've owned. The camera pixels are superb my photos are clear finally, I thought it was just my photography skills, so all in all I found a phone that works with me everyday for everything I need it to do and sometimes beyond. Thank you for producing such an incredible device.
Value
5
Written by a customer while visiting Samsung US