Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Samsung A16 5g
on August 4, 2025
Posted by: Mikk89
[This review was collected as part of a promotion.] I have always loved Samsung phones the only brand that I buy. With this last update the phone is even more better then before.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 4, 2025
Posted by: PhoneLove
[This review was collected as part of a promotion.] My Galaxy phone works great and I really like the new Galaxy AI lots of cool new features highly recommend for everybody
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Perfect for my use
on August 4, 2025
Posted by: KattTwinkletoes
[This review was collected as part of a promotion.] Love the phone great camera works well with all my smart devices fast except for when it gets too hot runs my apps and games great
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is by far the best I've had yet.
on August 4, 2025
Posted by: Ldoggylsd
[This review was collected as part of a promotion.] I use my Samsung for gaming, editing photos, socializing thru social media, etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The samsung A16 is a high quality and durable!
on August 4, 2025
Posted by: Danny2025
[This review was collected as part of a promotion.] I have good experience using my A16 for gaming streaming and even i used it for notorize signing of some legal documents.
My use of samsung phone is what i can call a 'zoom zoom' experience. No dull moments with samsung phone. 50 megapixel camera with excellent picture quality.
My wife has an A36 i introduced her to and she is enjoying the use of he phone.
I love you guys at samsung. You are are doing a great job over there.
If i have to use another phone again its going to be another Samsung!.
My use of samsung phone is what i can call a 'zoom zoom' experience. No dull moments with samsung phone. 50 megapixel camera with excellent picture quality.
My wife has an A36 i introduced her to and she is enjoying the use of he phone.
I love you guys at samsung. You are are doing a great job over there.
If i have to use another phone again its going to be another Samsung!.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Game
on August 4, 2025
Posted by: Putter2
[This review was collected as part of a promotion.] Galaxy Al is going good and is very helpful. I love the graphics. I love Samsung Galaxy phones and I really like Galaxy Al. The one issue is not staying running same after awhile but I love your Company. Samsung Galaxy is amazing. Thank you so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Samsung Galaxy phone runs smoothly
on August 4, 2025
Posted by: Ladychica
[This review was collected as part of a promotion.] I use my Samsung Galaxy for work and gaming. I love how it has more storage and data then other phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
My Experience With The A16
on August 4, 2025
Posted by: Willbuyanothermodel
[This review was collected as part of a promotion.] I got the A16 for free with a the purchase of a plan through one of the major carriers. I have not been happy with the phone. It is glitchy and it lags all of the time. Very frustrating. In the past I have been quite happy with Samsung products and I plan on purchasing another Samsung phone with Galaxy AI asap.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hello Willbuyanothermodel,
Thank you for sharing your thoughts on the Galaxy A16. This model brings you dependable essentials and smart optimization features designed to help keep your day running smoothly. While the A16 doesn’t include Galaxy AI, it still offers intelligent tools like AI modeled features and Device care to help enhance performance and efficiency.
We’re glad to hear about your continued trust in Samsung and that you’re looking forward to exploring more of our devices in the future. Every Galaxy phone is crafted with innovation in mind, so you can stay connected with technology that’s built for your lifestyle.
Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16. This model brings you dependable essentials and smart optimization features designed to help keep your day running smoothly. While the A16 doesn’t include Galaxy AI, it still offers intelligent tools like AI modeled features and Device care to help enhance performance and efficiency.
We’re glad to hear about your continued trust in Samsung and that you’re looking forward to exploring more of our devices in the future. Every Galaxy phone is crafted with innovation in mind, so you can stay connected with technology that’s built for your lifestyle.
Thank you for being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US