Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Good phone, great storage
on August 4, 2025
Posted by: Justshay
[This review was collected as part of a promotion.] I bought my phone a few months ago. I had a galaxy a03. It was a great phone. Still had tons of storage but very little ram. Made the phone slower. But it was still great. I upgraded to a Samsung galaxy a16. It has Galaxy AI on it!! Never used that before but it's kinda neat.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Samsung
on August 4, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Switched from I phone to Samsung the Galaxy AI has been a breeze to use love it more than Siri will never go.back to I phone Samsung all the way
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wowed me too much
on August 4, 2025
Posted by: Bigjwells
[This review was collected as part of a promotion.] Great smooth and big in your hands ez to understand
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its amazing
on August 4, 2025
Posted by: Kyaspongbob
[This review was collected as part of a promotion.] Its the best phone I've ever had honestly 5 stars it has great camera quality
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great bang for the buck!
on August 4, 2025
Posted by: MommaJ
[This review was collected as part of a promotion.] This Galaxy A16 is a great phone for the buck. I gave these 2 phones to my daughters and they perform just as good as my S24fe. The galaxy AI is awesome, you can ask it anything which is a great tool for learning new things. Google was my bestie until Galaxy AI.
The only negative to this phone is that you don't have as many choices for a phone case, and that isn't Samsungs fault at all..
The phones are used for streaming, gaming, all sorts of things. Absolutely awesome phone that literally looks and does the same as my Samsung S24fe and is far less money. Definitely great!! Absolutely love!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
awful device
on August 4, 2025
Posted by: blakedad
[This review was collected as part of a promotion.] got this in a pinch as a replacement. big mistake. it constantly crashes and will not perform alot of functions.
Value
1
Response from Samsung USBy R&R, August 8, 2025
Hi blakedad,
Thank you for sharing your experience with the Galaxy A16 5G. We know how important reliability is, especially when your phone is a key part of your daily life.
The Galaxy A16 5G is built to handle everyday tasks with helpful features like One UI optimization, Device care, and battery protection that work quietly in the background to keep your phone running smoothly all day. While it doesn’t have Galaxy AI, it does include smart features that adapt to your usage to help boost performance over time.
Thanks again for your review and for being part of the Galaxy family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with the Galaxy A16 5G. We know how important reliability is, especially when your phone is a key part of your daily life.
The Galaxy A16 5G is built to handle everyday tasks with helpful features like One UI optimization, Device care, and battery protection that work quietly in the background to keep your phone running smoothly all day. While it doesn’t have Galaxy AI, it does include smart features that adapt to your usage to help boost performance over time.
Thanks again for your review and for being part of the Galaxy family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device
on August 4, 2025
Posted by: Sammy1
[This review was collected as part of a promotion.] This phone is so amazing. I got it for my son and it has been so perfect for calls, gaming and all the apps are working perfectly. I am so happy with the performance of the phone. I will highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung galaxy phone
on August 4, 2025
Posted by: Init2winit
[This review was collected as part of a promotion.] I like the way I can add things to my calendar from a text. It reminds me of updates in a timely manner. I love the way it celebrates the special days with balloons and flowers (like when someone wishes me a happy mother's day, or birthday etc) it takes great pictures too! I'm sticking with Samsung for any phone upgrades because it's compatible with my Samsung smart TV! I use Galaxy to give me ideas for composing emails, as well as the news I'm interested in.
Value
5
Written by a customer while visiting Samsung US