Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Samsung galaxy
on August 4, 2025
Posted by: Gummybearfighter
[This review was collected as part of a promotion.] Really love this phone has everything i need just wish it's had more storage space. Really love the camera quality pictures comes out so perfectly. And the Galaxy AI has come in handy it helped me out with information that would've taken me a while to get. My samsung Galaxy is tough handles drops to the floor like a champ. Reminds of the Nokia. Would love to get a new one after at lease over 400 drops to the ground the screen got aa little crasck now. Highly recommended. Awesome job on making this phone! Thank you Samsung!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Could be better. It's slow majority of the time.
on August 4, 2025
Posted by: LilmamiL
[This review was collected as part of a promotion.] My Samsung a16 is very slow..otherwise I love it! I don't want any other Samsung besides this one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This device has great features.
on August 4, 2025
Posted by: BooBooKitty
[This review was collected as part of a promotion.] I use my device for streaming, gaming and communication.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The camera is clear, and phone runs smoothly.
on August 4, 2025
Posted by: AngelCaido
[This review was collected as part of a promotion.] I use my phone for gaming and communication with friends and family.
Galaxy AI
Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The A16 galaxy is a great Choice overall.
on August 4, 2025
Posted by: JoKerNpinK
[This review was collected as part of a promotion.] My a16 Galaxy has been a wonderful phone. It's great for gaming and I've used it for work. Storage space is definitely a plus. Durability of the phone is also good. It's also perfect size not too big not too little fits in your back pocket just fine. Galaxy AI is recommended very useful. Samsung will definitely be a lifetime choice of mine personally it's never let me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This Product is Decent
on August 4, 2025
Posted by: MajesticBeauty
[This review was collected as part of a promotion.] I use this device everyday and it's an okay product for everyday use I like how it runs and doesn't crash.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hey there MajesticBeauty,
Thanks for sharing your thoughts on the Galaxy A16 5G. It’s great to hear that you’ve been able to rely on it for daily use and that the performance remains steady without crashing. Dependable functionality is at the heart of what the Galaxy A16 5G aims to provide.
The Galaxy A16 5G is thoughtfully designed with day-to-day efficiency in mind, offering smooth operation, essential smart features, and durable performance to help users stay connected and confident throughout their routine.
We appreciate you being part of the Samsung family and taking the time to share your experience.
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thanks for sharing your thoughts on the Galaxy A16 5G. It’s great to hear that you’ve been able to rely on it for daily use and that the performance remains steady without crashing. Dependable functionality is at the heart of what the Galaxy A16 5G aims to provide.
The Galaxy A16 5G is thoughtfully designed with day-to-day efficiency in mind, offering smooth operation, essential smart features, and durable performance to help users stay connected and confident throughout their routine.
We appreciate you being part of the Samsung family and taking the time to share your experience.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16 5g
on August 4, 2025
Posted by: Peanut
[This review was collected as part of a promotion.] I love this phone and galaxy Ai comes in handy. The battery practically last all day. The screen is perfect to watch movies with the vivid screen. Storage is perfect also. This phone is the reason why I'm a loyal Samsung fan. Did I mention the Dolby system is out if this world
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone does not have enough juice. It is slowf
on August 4, 2025
Posted by: Jmw72103
[This review was collected as part of a promotion.] I do not like galaxy AI because it does things I don't ask it to.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hey there Jmw72103,
Thank you for sharing your thoughts on the Galaxy A16 5G. We know how important smooth performance and quick response are for everyday use.
While the Galaxy A16 5G doesn't feature Galaxy AI, it does come with smart tools like Device Care for background optimization and battery optimization to help extend battery life. Plus, our One UI enhancements learn from how you use your phone, making your experience more intuitive and efficient.
We really appreciate you taking the time to share your feedback and being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We know how important smooth performance and quick response are for everyday use.
While the Galaxy A16 5G doesn't feature Galaxy AI, it does come with smart tools like Device Care for background optimization and battery optimization to help extend battery life. Plus, our One UI enhancements learn from how you use your phone, making your experience more intuitive and efficient.
We really appreciate you taking the time to share your feedback and being part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US