Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
It is an overall ok device.
on August 4, 2025
Posted by: LaRrYlUv
[This review was collected as part of a promotion.] The device and features such as Galaxy AI are a totally pretty good. Updates are fast and quick to fix bugs. But depending on what company you have service with and where you live, it can run slow.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Issues with the device it's self.
on August 4, 2025
Posted by: C3C3TheGreat
[This review was collected as part of a promotion.] I was having issues where the phone would not make calls. I was able to get that taken care of. There are still a few minor things that I do have to deal within relations with the phone.But all in all is a learning experience. I would most definitely recommend getting the s.Version of the samsung phones because they have more features.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Ahoy C3C3TheGreat,
Thanks for sharing your experience with the Galaxy A16 5G! It’s awesome to hear that you’re exploring your device and making it your own. The A16 5G is built to keep you connected and engaged, with smart features like adaptive connectivity, seamless multitasking, and a battery designed to last through your day.
To ensure your device stays in top shape, tools like Device Care can help optimize background activity and free up space. Plus, with One UI at its core, your phone offers a simple, enjoyable experience that gets better over time with updates.
Thanks for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A16 5G! It’s awesome to hear that you’re exploring your device and making it your own. The A16 5G is built to keep you connected and engaged, with smart features like adaptive connectivity, seamless multitasking, and a battery designed to last through your day.
To ensure your device stays in top shape, tools like Device Care can help optimize background activity and free up space. Plus, with One UI at its core, your phone offers a simple, enjoyable experience that gets better over time with updates.
Thanks for being a part of the Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
It's a starting phone
on August 4, 2025
Posted by: Rivera
[This review was collected as part of a promotion.] The phone is a good start up phone. I would not recommend if you need a good camera. It is also kind of slow so as far as downloading goes not very good. The galaxi ai Gemini thing is a nice thing gives you a glimpse into such a nice feature.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Hello There Rivera,
Thank you for sharing your thoughts on the Galaxy A16 5G. We appreciate your perspective and are glad to know you’re exploring the phone’s functionality and design. The A16 5G is crafted to be an approachable, everyday device that delivers on essential connectivity, multitasking, and battery life, perfect for users looking to stay productive and entertained.
While the Galaxy A16 5G doesn’t feature Galaxy AI, it does include intelligent tools powered by One UI, such as predictive keyboard input, adaptive battery usage, and Device care for performance management. These features bring a smart, helpful experience that supports daily mobile routines.
We’re happy you’re engaging with tools like Gemini as part of your experience. Thank you again for being part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We appreciate your perspective and are glad to know you’re exploring the phone’s functionality and design. The A16 5G is crafted to be an approachable, everyday device that delivers on essential connectivity, multitasking, and battery life, perfect for users looking to stay productive and entertained.
While the Galaxy A16 5G doesn’t feature Galaxy AI, it does include intelligent tools powered by One UI, such as predictive keyboard input, adaptive battery usage, and Device care for performance management. These features bring a smart, helpful experience that supports daily mobile routines.
We’re happy you’re engaging with tools like Gemini as part of your experience. Thank you again for being part of the Galaxy community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great product. Galaxy a16 may be the of
on August 4, 2025
Posted by: BayG1400
[This review was collected as part of a promotion.] Galaxy A16 may be the best galaxy phone I have ever had
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
All around good phone galaxy A15
on August 4, 2025
Posted by: Waynebo
[This review was collected as part of a promotion.] Have a galaxy A15 good phone had it for a year and a half it's time to upgrade would be nice to win a new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone to have
on August 4, 2025
Posted by: Flintraised
[This review was collected as part of a promotion.] This phone is so cool and I love the features that comes with it. The Galaxy AI is one in a million
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera features
on August 4, 2025
Posted by: Latoya
[This review was collected as part of a promotion.] I used my phone to play games and text my friends and family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 4, 2025
Posted by: Mwebbpv05
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is a fantastic phone if you're looking to get a lot of bang for your buck. It doesn't try to be a flagship device, but it nails the basics and adds a few premium touches that make it a joy to use.
The best thing about this phone is undoubtedly the screen. It's a gorgeous 6.7-inch Super AMOLED display with a 90Hz refresh rate. This means everything from scrolling through social media to watching movies looks incredibly smooth and vibrant. You'd be hard-pressed to find a better screen on a phone at this price point.
Samsung also deserves a lot of credit for its commitment to software support. They've promised up to six years of security updates and a number of operating system upgrades, which is unheard of for a budget phone. This means you can buy this phone and feel confident that it will be secure and up-to-date for a very long time.
The battery life is another major plus. The big 5000mAh battery easily gets you through a full day, and with light use, you can even stretch it to two days. It also has a solid 50MP main camera that takes great photos in good lighting conditions.
However, the phone isn't perfect. The biggest drawback is the performance. The processor is just okay, and you'll notice some lag if you try to do anything too demanding, like playing graphics-heavy games. There's also no headphone jack, which is a bit of a bummer. And like many phones today, it doesn't com
The best thing about this phone is undoubtedly the screen. It's a gorgeous 6.7-inch Super AMOLED display with a 90Hz refresh rate. This means everything from scrolling through social media to watching movies looks incredibly smooth and vibrant. You'd be hard-pressed to find a better screen on a phone at this price point.
Samsung also deserves a lot of credit for its commitment to software support. They've promised up to six years of security updates and a number of operating system upgrades, which is unheard of for a budget phone. This means you can buy this phone and feel confident that it will be secure and up-to-date for a very long time.
The battery life is another major plus. The big 5000mAh battery easily gets you through a full day, and with light use, you can even stretch it to two days. It also has a solid 50MP main camera that takes great photos in good lighting conditions.
However, the phone isn't perfect. The biggest drawback is the performance. The processor is just okay, and you'll notice some lag if you try to do anything too demanding, like playing graphics-heavy games. There's also no headphone jack, which is a bit of a bummer. And like many phones today, it doesn't com
Value
5
Written by a customer while visiting Samsung US