Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Love the speaker
on August 4, 2025
Posted by: Andrew3
[This review was collected as part of a promotion.] A16 5 g is a great phone love the speaker an music features
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features plus it's urable
on August 4, 2025
Posted by: CHIPPER
[This review was collected as part of a promotion.] Galaxy AI is great 👍 I highly recommend it. Please get it for you and your family.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The phone is amazing!
on August 4, 2025
Posted by: Valynn
[This review was collected as part of a promotion.] The phone works well most of the time. I use the phone to play games, watch videos, and film videos! I enjoy having a phone because it helps me out with calling if I need to call someone! The Galaxy AI feature helps me a lot when I don't know how to spell something!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on August 4, 2025
Posted by: Drew60
[This review was collected as part of a promotion.] I love the camera on the phone,the way it Gemini helps me with stuff I don't know and the color scheme and size was a plus as well
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Camera on this galaxy is amazing
on August 4, 2025
Posted by: Tayman
[This review was collected as part of a promotion.] I have always liked my galaxy phones. I wont ever buy any other kind. The AI feature while texting or googling is very handy and helps me create great conversations. This phone loads fast. I have had no issues with reception of any kind. The size of this phone is perfect to fit into any pockets and hand. I am a construction worker who also pours concrete, my galaxy has been tbrough some rough times. I can just wipe it down and its as good as new. Streaming movies and playing games is a breeze as well as sharing screens. I wont buy any other phone other than a samsung galaxy ever again.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love this product.
on August 4, 2025
Posted by: Wewacrew
[This review was collected as part of a promotion.] This phone has some of the best features out there. I've used other brands before and none compare. The picture quality is amazing and loads of storage space!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy a15 5g
on August 4, 2025
Posted by: Korine
[This review was collected as part of a promotion.] Love it it keeps charge for a long time. It's small and has lots of space
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Sooooo bad
on August 4, 2025
Posted by: Samsungluv
[This review was collected as part of a promotion.] Everything about this phone is awful. It freezes and turns off on it's own and drags all the time. I have 4 so no it's not just this one
Value
2
Response from Samsung USBy R&R, August 8, 2025
Ahoy Samsungluv,
Thank you for sharing your thoughts on the Galaxy A16 5G. We really appreciate detailed feedback like yours, it helps us understand what users want most from their devices.
The A16 5G was built to bring everyday essentials to life, with fast 5G connectivity, a bright display, and handy system tools like Device care and Battery optimization to keep everything running smoothly. For those who value a simple, seamless experience across multiple devices, the A Series is designed to deliver an accessible and consistent Galaxy experience.
Please find out more about optimizing your device by checking out the online resource linked below.
Your insights are invaluable in helping us improve the Samsung lineup to meet a variety of needs and expectations.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on the Galaxy A16 5G. We really appreciate detailed feedback like yours, it helps us understand what users want most from their devices.
The A16 5G was built to bring everyday essentials to life, with fast 5G connectivity, a bright display, and handy system tools like Device care and Battery optimization to keep everything running smoothly. For those who value a simple, seamless experience across multiple devices, the A Series is designed to deliver an accessible and consistent Galaxy experience.
Please find out more about optimizing your device by checking out the online resource linked below.
Your insights are invaluable in helping us improve the Samsung lineup to meet a variety of needs and expectations.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US