Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
1
Do not recommend!
on August 4, 2025
Posted by: Andiiiii
[This review was collected as part of a promotion.] I absolutely LOVE Samsung Galaxy S series phones. However, I am highly disappointed in the A16! The battery life is awful. You can forget about multitasking with the A16, too.
I do love the Galaxy AI implementation! It is so easy to use.
I can't wait to go back to the S series Galaxy!!!
I do love the Galaxy AI implementation! It is so easy to use.
I can't wait to go back to the S series Galaxy!!!
Value
1
Response from Samsung USBy R&R, August 4, 2025
Hey Andiiiii,
Thank you so much for being part of our Galaxy journey with Samsung! We genuinely appreciate your feedback on your Galaxy A16 5G. Every review helps us better understand how you interact with your device daily, and we're thrilled to be part of your tech experience. With its 5000 mAh battery and fast-charging, your Galaxy A16 5G is all set for whatever adventures you have planned. Just a quick reminder to use only authentic Samsung chargers for your device. For smooth multitasking and to get the most out of your device, a little tweaking and optimizing can make a big difference. Feel free to explore our online article, “Keep your Galaxy phone or tablet from slowing down with Device Care,” to learn more about enhancing your device and battery life. Thanks again for your valuable feedback and for being such an important part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for being part of our Galaxy journey with Samsung! We genuinely appreciate your feedback on your Galaxy A16 5G. Every review helps us better understand how you interact with your device daily, and we're thrilled to be part of your tech experience. With its 5000 mAh battery and fast-charging, your Galaxy A16 5G is all set for whatever adventures you have planned. Just a quick reminder to use only authentic Samsung chargers for your device. For smooth multitasking and to get the most out of your device, a little tweaking and optimizing can make a big difference. Feel free to explore our online article, “Keep your Galaxy phone or tablet from slowing down with Device Care,” to learn more about enhancing your device and battery life. Thanks again for your valuable feedback and for being such an important part of the Samsung family!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Memory and Storage
on August 4, 2025
Posted by: Sunny29
[This review was collected as part of a promotion.] I've been extremely happy with the storage and memory.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A16 5-G
on August 4, 2025
Posted by: VBrown
[This review was collected as part of a promotion.] Stylish! A phone for my unique electronic style.
Nice! Enhanced, screen size for attraction
Great! Like the applications for any use,
2 for safety, performance and A16 gets overheated and slows down, at times.
Any cooler updates.
Nice! Enhanced, screen size for attraction
Great! Like the applications for any use,
2 for safety, performance and A16 gets overheated and slows down, at times.
Any cooler updates.
Value
3
Response from Samsung USBy R&R, August 8, 2025
Howdy VBrown,
Thanks for sharing your thoughts on the Galaxy A16 5G! We enjoy hearing how this device fits into your daily life, from its vibrant display to the handy tools you depend on.
Built for everyday use, the Galaxy A16 5G makes it simple to access your favorite apps, stay connected, and enjoy a stunning display. Features like Device care and Battery optimization work quietly behind the scenes to keep everything running smoothly and ensure you stay powered up.
Your feedback means a lot to us and helps shape the future of the Galaxy experience. We’re glad to have you as part of our Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your thoughts on the Galaxy A16 5G! We enjoy hearing how this device fits into your daily life, from its vibrant display to the handy tools you depend on.
Built for everyday use, the Galaxy A16 5G makes it simple to access your favorite apps, stay connected, and enjoy a stunning display. Features like Device care and Battery optimization work quietly behind the scenes to keep everything running smoothly and ensure you stay powered up.
Your feedback means a lot to us and helps shape the future of the Galaxy experience. We’re glad to have you as part of our Samsung family!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Product features
on August 4, 2025
Posted by: Xox0one
[This review was collected as part of a promotion.] The security features make it easy for me to use when going from private to public.
Taking photos and sending photos is fairly quick too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A16 review
on August 4, 2025
Posted by: James8978
[This review was collected as part of a promotion.] The A16 is a decent phone with AI help it helps with searching and correcting what your trying to say properly
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Specifications met
on August 4, 2025
Posted by: SwiftAdventure
[This review was collected as part of a promotion.] I researched phones before deciding which model to buy. This phone is compatible with all of my apps and devices. The phone has hiccups occasionally where it slows down. I find restarting it once a day cuts back on the freezing. Otherwise it's perfect.
Im enjoying the Google AI feature on the phone. Its nice to have answers right when I need them without mindlessly searching online.
Im enjoying the Google AI feature on the phone. Its nice to have answers right when I need them without mindlessly searching online.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has good quality
on August 4, 2025
Posted by: Bamagirl
[This review was collected as part of a promotion.] Satisfied with phone. Good for phone price. Easy to find accessories
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product is very sturdy even without a case. r
on August 4, 2025
Posted by: Beanz88
[This review was collected as part of a promotion.] My galaxy a1 is very durable. I've dropped it at least a hundred times even fell out of my pocket while I was riding a motorcycle. It still hasn't cracked or anything. The screen works fine. I have had it for over a year now. I got my son the same phone and his is withstood the test of time and life as well.
Value
4
Written by a customer while visiting Samsung US