Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
Easy to navigate
on August 4, 2025
Posted by: HomieAyee
[This review was collected as part of a promotion.] I am very happy with my samsung galaxy. It is easy to use and have everything i need.
Value
3
Response from Samsung USBy R&R, August 7, 2025
Hiya HomieAyee,
Thanks so much for your kind words! We designed the Galaxy A16 5G with users like you in mind, aiming to balance performance, style, and versatility. It’s a great choice to help you upgrade your tech experience! We're thrilled you've found a phone that meets all your needs. Thank you for sharing your review. We're delighted you've chosen to navigate your journey with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thanks so much for your kind words! We designed the Galaxy A16 5G with users like you in mind, aiming to balance performance, style, and versatility. It’s a great choice to help you upgrade your tech experience! We're thrilled you've found a phone that meets all your needs. Thank you for sharing your review. We're delighted you've chosen to navigate your journey with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 4, 2025
Posted by: Sincere
[This review was collected as part of a promotion.] I use my Samsung phone like it's my mobile laptop, It does everything.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I have nothing bad to say about this phone
on August 4, 2025
Posted by: QueenCat
[This review was collected as part of a promotion.] The camera quality is amazing and the download speed is on another level. Since I've gotten this phone in June, I've not had a regret. It's been the best decision. I've now been walking advertisement for this phone because I have not found anything that I dislike about it. Especially the system updates that keeps running as it should
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 4, 2025
Posted by: Jismyname33
[This review was collected as part of a promotion.] Great speed and dependability. Galaxy AI is great too.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the overall performance of this device
on August 4, 2025
Posted by: Waitingvirus
[This review was collected as part of a promotion.] The service and ease of this device with the added galaxy ai is the best way to handle this device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has many great features
on August 4, 2025
Posted by: K1ttyk4t
[This review was collected as part of a promotion.] I use my phone all the time on many social media sites, I record videos, music and AI with no interference. I'm building a community with the ease of use my phone gives me.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The Galaxy A16 is awesome but has slight issues
on August 4, 2025
Posted by: gabyyy
[This review was collected as part of a promotion.] The Samsung Galaxy A16 is a good phone overall, especially for the price, but I’ve noticed some small issues with the keyboard. Sometimes it lags a bit when I’m typing fast, and there are moments where it doesn’t catch everything I press. Auto-correct can be off too, like it suggests random words that don’t make sense. Once in a while, the keyboard even freezes for a second, and I have to close the app and go back in to fix it. It’s not a huge problem, but it does get a little annoying, especially when I’m texting a lot. I think it’s more of a software thing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible lag
on August 4, 2025
Posted by: Xandrazia
[This review was collected as part of a promotion.] I got my first A16 and It took 30 seconds to open one task. Took phone back, got a second one, worked 2 weeks ama back to working slow and lagging. Didn't download apps or it would have made it slower.
Value
1
Response from Samsung USBy R&R, August 7, 2025
Hey Xandrazia,
Thank you so much for reviewing the Galaxy A16 5G! With handy tools like Device Care and regular software updates, you can easily personalize your experience to get better speed and responsiveness. It’s all about discovering what works best for you! Be sure to explore the online resources linked below to learn more about how to enjoy smoother performance and keep your device up to date. We really appreciate your feedback; thanks for being a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for reviewing the Galaxy A16 5G! With handy tools like Device Care and regular software updates, you can easily personalize your experience to get better speed and responsiveness. It’s all about discovering what works best for you! Be sure to explore the online resources linked below to learn more about how to enjoy smoother performance and keep your device up to date. We really appreciate your feedback; thanks for being a valued member of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US