Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great Camera Quality
on August 3, 2025
Posted by: Love2Snap
[This review was collected as part of a promotion.] I really enjoy my Galaxy A16 phone. the picture quality is awesome. The camera has so many more functions than my older Galaxy phones i had in the past . the pictures come out super clear. I also love the fact that the phone has so much more storage than my other old samsung devices . i can stream pretty much almost everywhere and downloads of music is really good as well. the Galaxy AI functions are really cool. the AI itself helps me with my day to day appointments and helps with me geeting my work done as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So simple to use but packs a big punch
on August 3, 2025
Posted by: Burrito76
[This review was collected as part of a promotion.] Since I've gotten my Galaxy A165g I've literally fallen in love with Galaxy phones! The phone is simple to use and navigate through but it provides excellent speed and connectivity! For a budget this is a winner!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy A16 5G Love it!
on August 3, 2025
Posted by: Wormy1328
[This review was collected as part of a promotion.] Everything seems to be working properly. The camera has great picture and video quality and stability! Runs smoothly and quickly. Has tons of memory and options to choose for storage! I can't really complain to be honest but I'm working on trying to get the new S25! If the A16 5G is good then I can only imagine how much better the S25 is! You get 👍🏻👍🏻 from me! Try and keep bettering the privacy policies cause you never can get to much of that. Thanks and have a great rest of the year Samsung USA 🇺🇸
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on August 3, 2025
Posted by: Dannyfran
[This review was collected as part of a promotion.] Features are great sound is great pixel quality is good
Value
5
Written by a customer while visiting Samsung US
Posted by: Galaxy A16 5G 128Gb
from California
Expertise:Intermediate
Verified Purchase:Yes
Poor quality. But a budget phone is a phone. Lags.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R, August 6, 2025
Hello Samsung Fan,
We’re thankful to hear about your experience with the Galaxy A16 5G. This device offers a good balance of power and simplicity for everyday use. If you notice lag, clearing the cache, checking for software updates, or using the Device Care feature can help keep your device running smoothly. Please check out the links to the articles below to learn more about how to keep your device performing at its best. Thanks for choosing Samsung; we’re here to help you keep moving forward.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re thankful to hear about your experience with the Galaxy A16 5G. This device offers a good balance of power and simplicity for everyday use. If you notice lag, clearing the cache, checking for software updates, or using the Device Care feature can help keep your device running smoothly. Please check out the links to the articles below to learn more about how to keep your device performing at its best. Thanks for choosing Samsung; we’re here to help you keep moving forward.
Clear the app cache and data on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001372/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great value!
on August 3, 2025
Posted by: MnBorderboy
[This review was collected as part of a promotion.] Many great features for migrate Galaxy. Seems durable so far.I added great body glove , phone case and it's lasted me so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phones overall rating
on August 3, 2025
Posted by: Carlitos
[This review was collected as part of a promotion.] Out of all the phones I've had this is the best phone I've ever had its very smothe and never lags, and the features that this phone has is a way more organized and cool to use. Like Samsung wallet, so overall this is a greate phone i
And i already know that the newer models of this phone are even better.
And i already know that the newer models of this phone are even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features and is super fast.
on August 3, 2025
Posted by: Yeetboy
[This review was collected as part of a promotion.] This is a realy good phone and I love it so much it is really fast and it has amazing features on it and it is durable.
Value
4
Written by a customer while visiting Samsung US