Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
I absolutely love my phone, it fits my needs.
on August 1, 2025
Posted by: Aryezrayne
[This review was collected as part of a promotion.] I use my device for banking needs paying rent, reading books at night, and ordering groceries. My phone has become my right hand. I use it when I'm working on my book for research, and dictionary and a thesaurus. Even the Samsung AI is a beautiful tool.
I will definitely keep using my Samsung phone in years to come.
I will definitely keep using my Samsung phone in years to come.
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Casa Grande, Arizona
Expertise:Intermediate
Verified Purchase:Yes
Great budget smartphone for the price below 200 dollars. The One UI is responsive and easy mode makes it easy for my elderly Mom. 👍😁
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is convenient
on August 1, 2025
Posted by: Kyungmin
[This review was collected as part of a promotion.] In your daily use of the Samsung Galaxy A16 5G, you'll find features such as, a side panel -which helps with accessing your frequent contacts, taking a screenshot of a chosen section of the screen, looking at the weather, accessing of a compass, tally counter, ruler, and surface level sensor. This phone also has access to a Samsung wallet which you can save things like your debit/credit cards, boarding passes, saved passwords, and gift cards on. The Samsung wallet also has deals with other corporations that make it so you get a select % of cash back after shopping with one of their stores - overall the Samsung wallet is just such a convenient of accessing digital things from money to passwords. This phone also has features like allowing you to see what song your playing in your notification bar and being able to track different statistics (pace, cadence, distance, ex.) when you run - but one of its best features it has is Galaxy AI which when given the instruction, can bring you to different apps, search the web for your questions, and even hold a conversation, without you having to move an inch.
The only reasons you could possibly not want to buy this phone is because of the limited colors it provides - which can easily be fixed by getting a phonecase. As somebody that uses the Samsung Galaxy A16 5G on a day-to-day basis, it has helped me quickly and efficiently complete tasks, whether it be quickly buying something from the gas station or saving passwords.
The only reasons you could possibly not want to buy this phone is because of the limited colors it provides - which can easily be fixed by getting a phonecase. As somebody that uses the Samsung Galaxy A16 5G on a day-to-day basis, it has helped me quickly and efficiently complete tasks, whether it be quickly buying something from the gas station or saving passwords.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I'M At Home with my Samsung!
on August 2, 2025
Posted by: ImButterfly
[This review was collected as part of a promotion.] After almost 2 years away from Samsung and i am so happy to be back! And Now, Galaxy AI is so great! My own personal assistant, Galaxy AI does so many thongs for me. I just ask and Galaxy AI does my tasks for me! I love this too! So much easier to use and navigate through all the passwords, photos and files. Unlimited front screen replacements for 2 years is a no brainer for me! I needed that in 2 weeks! I will be getting a free screen protector also! Thank you so much Samsung! It is so nice not to be nickle and dimed to death over much needed items to keep our devices safe. I am really relieved. Their products have held through the test of time and i want to give you a huge thank you for that! My pocket book thanks you too! Here is to another 25 - 30 years of pure enjoyment. Everuthing ill ever need is my Samsung 16! I love it! I love the side button fingerprint verification! No cracked screen will ruin my login again! Thank you, thank you, thank you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung Galaxy A16 5G
on August 2, 2025
Posted by: Robgalaxya16
[This review was collected as part of a promotion.] Great phone and great overall powerful openv performance and the he Galaxy AI is really awesome too.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
It's not as sleek and modern feeling as the S25
on August 2, 2025
Posted by: Ojdiditty
[This review was collected as part of a promotion.] I did LOVE the new A.I. Features that have been implemented into to newest mobile phones!
Value
3
Response from Samsung USBy R&R, August 4, 2025
Hey Ojdiditty,
Thanks for your glowing feedback! Devices like the Galaxy A16 5G shine because of amazing users like you. The Galaxy A16 5G performs exceptionally well with a stunning 6.7″ Super AMOLED display and a slim, 7.9 mm frame. Although this model doesn’t support the full rollout of Galaxy AI, it has plenty of smart features to improve your experience. We’re honored to have you on this journey. Experience more with Galaxy.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for your glowing feedback! Devices like the Galaxy A16 5G shine because of amazing users like you. The Galaxy A16 5G performs exceptionally well with a stunning 6.7″ Super AMOLED display and a slim, 7.9 mm frame. Although this model doesn’t support the full rollout of Galaxy AI, it has plenty of smart features to improve your experience. We’re honored to have you on this journey. Experience more with Galaxy.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Simple to operate
on August 2, 2025
Posted by: Pirciq
[This review was collected as part of a promotion.] I use my phone for everyday use in whatever i do.. love it's simplicity
Value
4
Written by a customer while visiting Samsung US
Posted by: Majik
from So. Plainfield, NJ
Expertise:Intermediate
Verified Purchase:Yes
Great screen and camera. Very easy to use. Inlaws love them
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US