Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Samsung hi five
on July 30, 2025
Posted by: Kmichelle85
[This review was collected as part of a promotion.] I love my a16 galaxy phone and features. This was an overall pick with grreT picture quality and multi features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Tap to pay is the best
on July 30, 2025
Posted by: Shonda
[This review was collected as part of a promotion.] The best phone ever. The video quality is goodThe best phone ever. The video The best phone ever. The video quality is good is The best phone ever. The video quality is goodThe best phone ever. The video quality is goodThe best phone ever. The video The best phone ever. The video quality is good is The best phone ever. The video quality is goodThe best phone ever. The video quality is goodThe best phone ever. The video The best phone ever. The video quality is good is The best phone ever. The video quality is good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone capability
on July 30, 2025
Posted by: Ricardo45
[This review was collected as part of a promotion.] The new device certainly offers some impressive features that many users might appreciate. It seems to have made significant improvements in some key areas, enhancing the overall user experience. The advancements in the display technology are particularly noteworthy, providing a vivid and immersive visual experience. Additionally, the upgraded camera capabilities promise to capture stunning photos and videos. Ultimately, it seems to be a worthy contender in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The A16 has very good quality that are very useful
on July 30, 2025
Posted by: Ilovesamsung
[This review was collected as part of a promotion.] The A16 is very useful and has many great qualities. Its very fast and efficient for whatever use it for. I like using it for games because of how fast they download and how much storage the A16 has. I recommend getting the A16 if u want to easier navigate ur phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nothing better then Samsung!
on July 30, 2025
Posted by: SlickNick
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy A1 for a few weeks now, and I’m really impressed with what it offers for the price. The phone handles everyday tasks smoothly, and I was pleasantly surprised by how well it performs for streaming and gaming. Watching Netflix or YouTube is a great experience – the display is bright and clear, and videos load quickly without buffering.
Gaming is also better than I expected. Casual games run flawlessly, and even some more graphics-heavy titles perform decently without too much lag.
One of the highlights for me has been the camera. Photos taken in good lighting are sharp and vibrant, with natural colors. The selfie camera is solid too, which is great for social media posts.
The battery life is another strong point – I can stream, browse, and game for hours and still have power left at the end of the day.
Overall, the Galaxy A1 is a fantastic entry-level phone that feels much more premium than its price suggests. It’s a great choice for anyone who wants reliable performance for streaming, gaming, and taking great photos without spending too much.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great budget friendly phone
on July 30, 2025
Posted by: Galaxyworld
[This review was collected as part of a promotion.] This phone has tons of reason that make it a 1st choice in budget friendly phone. The Galaxy AI features are by far top of the class. It has a battery life that is beyond top notch and whether u r surfing the web to watch movies or play your favorite game it's ready to perform as Galaxy s always are.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Product has good features but rarely works right.
on July 30, 2025
Posted by: Kingryan
[This review was collected as part of a promotion.] Not the best phone but not the worst either I guess. Constantly freezes up and requires reset. Does have a good camera and user interface when working. The galaxy ai is top notch when it listens and doesn't cut you off.
Value
2
Response from Samsung USBy R&R, August 5, 2025
Hey there Kingryan,
Thank you so much for sharing your experience with the Galaxy A16 5G! It's great to hear your thoughts. This model has some fantastic tools and smart options that can make a real difference. Sometimes, just a few simple adjustments can enhance your device's performance. You can visit the Device Care settings to optimize your device; more details about this handy feature are linked below. Although this model doesn’t include the full Galaxy AI rollout, there are still many exciting features, like Gemini and Google Assistant, that can elevate your user experience. Be sure to check out the links for more info! We truly appreciate your review; your voice is important to us, and we’re so glad to hear from you. Powered by innovation, driven by you. Thanks for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your experience with the Galaxy A16 5G! It's great to hear your thoughts. This model has some fantastic tools and smart options that can make a real difference. Sometimes, just a few simple adjustments can enhance your device's performance. You can visit the Device Care settings to optimize your device; more details about this handy feature are linked below. Although this model doesn’t include the full Galaxy AI rollout, there are still many exciting features, like Gemini and Google Assistant, that can elevate your user experience. Be sure to check out the links for more info! We truly appreciate your review; your voice is important to us, and we’re so glad to hear from you. Powered by innovation, driven by you. Thanks for choosing Samsung!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This is Samsung's best low budget phones.
on July 30, 2025
Posted by: Pokemon
[This review was collected as part of a promotion.] You can smoothly swipe through your screen like it's nothing. The Gaming Experience on the A16 5g is peak. The Camera Quality is also good. But in all, its Honestly a great phone to buy.
Value
5
Written by a customer while visiting Samsung US