Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This product is great
on July 29, 2025
Posted by: Mausimaus
[This review was collected as part of a promotion.] I'm using this phone for everything at is a great product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Samsung!
on July 29, 2025
Posted by: Villenness22
[This review was collected as part of a promotion.] This phone is excellent. I've always been a Samsung girl 👧 I can honestly say I love how this device is like having a personal secretary 😆 My Samsung makes it easy to be organized, that's for sure! It helps me organize 4 different calendars for 3 different businesses, plus my life with teenage children calendar, and of course the ease of use! AMAZING!!! 20+years of Samsung products, and always satisfied 😌 I'm learning the Galaxi AI stuff... Seems fun! I'll have to update my review after a little bit of learning!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on July 29, 2025
Posted by: Wolfpack99
[This review was collected as part of a promotion.] I use my device to watch movies, work, streaming and sometimes play games!
The device is very fast working and it update softwares automatically if connected to WiFi.
The device is very fast working and it update softwares automatically if connected to WiFi.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on July 29, 2025
Posted by: Mikiejay
[This review was collected as part of a promotion.] I use it for everything everyday use the internet is a little slow
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It's a cool phone
on July 29, 2025
Posted by: Monkeyssister1237644
[This review was collected as part of a promotion.] I love the camera me and my sister send pictures all the time and the pictures are crystal clear
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Does what you expect
on July 29, 2025
Posted by: Rivahi
[This review was collected as part of a promotion.] The A16 Galaxy is a good little workhorse phone. It is the cheaper one in the series and it doesn't have the fastest speed or all the bells and whistles. But it's sturdy and reliable. This is my 2nd one.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product is very indestructible.
on July 29, 2025
Posted by: Mzgemineye
[This review was collected as part of a promotion.] I don't have a case for it.
My dog has knocked it directly on its screen off the bed. It didn't break.
I've dropped it stepping off the bus on its screen.it didn't break.
And galaxy ai is very easy to use the mic for talk to text, and it's super user friendly!
My dog has knocked it directly on its screen off the bed. It didn't break.
I've dropped it stepping off the bus on its screen.it didn't break.
And galaxy ai is very easy to use the mic for talk to text, and it's super user friendly!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Simple & fast
on July 29, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I've been using phones that utilize the android operating system for 15 years now. What I've noticed within that time is that Samsungs' Galaxy series phones have been the simplest and fastest to use
The device I'm currently using I've had for at least 6 months now, and during that time I've had no significant issues with the phone. This also been the first "5G" compatible phone I've owned, and when it uses the 5G feature it is quite quicke than is predecessor.
Unfortunately, I don't just have all good things to say. Now, with the Galaxy series
I've had limited issues. The most significant and common issue Inoticed is after about 2 months or so the system will begin to lag. Also, the phones usually stop working altogether after about a year.
Ultimately, my experience with Samsung and their products have been great! So, thank you for providing me with great products over the years, and you will continue to have me as a loyal customer.
The device I'm currently using I've had for at least 6 months now, and during that time I've had no significant issues with the phone. This also been the first "5G" compatible phone I've owned, and when it uses the 5G feature it is quite quicke than is predecessor.
Unfortunately, I don't just have all good things to say. Now, with the Galaxy series
I've had limited issues. The most significant and common issue Inoticed is after about 2 months or so the system will begin to lag. Also, the phones usually stop working altogether after about a year.
Ultimately, my experience with Samsung and their products have been great! So, thank you for providing me with great products over the years, and you will continue to have me as a loyal customer.
Value
4
Written by a customer while visiting Samsung US