Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Galaxy A16 Excellence and Ease
on July 28, 2025
Posted by: StreamSurfer
[This review was collected as part of a promotion.] I have been extremely happy with my Samsung A16 phone. The screen mirroring function works well with m television, so I am able to watch television, movies, or just to read. Small print or text is easy to read when mirrored to my TV. I even cancelled my home wifi because I am able to do everything on my television, as if it were a huge monitor. All this comes with unparalleled ease of use compared to all my other experiences of android devices and smart tvs. Thank you Samsung for the Galaxy A16.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Pretty fast affordable phone
on July 28, 2025
Posted by: UncleBlunt
[This review was collected as part of a promotion.] Mainly used for work and streaming this phone is great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features.
on July 28, 2025
Posted by: FancyShirt
[This review was collected as part of a promotion.] This product is great for movies. Galaxy AI is new to me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing power & lighting speed.
on July 28, 2025
Posted by: Fruitful29
[This review was collected as part of a promotion.] The Galaxy AI features is amazing! It helps with navigating apps, music,entertainment & more.....
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Features stop working
on July 28, 2025
Posted by: MuseumGirl65723
[This review was collected as part of a promotion.] I liked this phone very much at first. Then features started glitching. Tried to reset the messages app and it wouldn't give access.
I use my phone to research information for the local museum.
I take photos, edit, and post online for my small business.
Galaxy AI sometimes has useful suggestions for things to do.
I use my phone to research information for the local museum.
I take photos, edit, and post online for my small business.
Galaxy AI sometimes has useful suggestions for things to do.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Newest update consumes way to much battery
on July 28, 2025
Posted by: UrbanPirate
[This review was collected as part of a promotion.] COD Mobile is the #1 reason I have my Galaxy A16 5G. But with this newest update to the Android Im having trouble with battery consumption. Overall I love everything else about it! Streaming movies, video chats and even designing and editing documents and photos/videos/music! The cameras are superb! The mic sound is clear and perfect for impromptu band night! It's surprisingly durable to seeing as how I've dropped it several times and IT STILL WORKS PERFECTLY FINE! Another device would be inoperable by now. HA! LoL
I've just recently started using Samsungs Galaxy AI and other AIs and so far they are kinda weird. But I'm sure as time goes on and they get better written they will become an everyday necessity. Thank you Samsung for another year of breathtaking moments with you!
I've just recently started using Samsungs Galaxy AI and other AIs and so far they are kinda weird. But I'm sure as time goes on and they get better written they will become an everyday necessity. Thank you Samsung for another year of breathtaking moments with you!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Nice camera and picture quality
on July 28, 2025
Posted by: Vanilla8244004
[This review was collected as part of a promotion.] Galaxy ai is very confusing to me ... But the functioning of the program is amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love it.
on July 28, 2025
Posted by: Carol1
[This review was collected as part of a promotion.] It moves fast and I never have problems with it slowing down. It charges fast and I love how quickly it downloads apps.
Value
5
Written by a customer while visiting Samsung US