Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Works great love my phone easy to use and read.
on July 28, 2025
Posted by: Chargis
[This review was collected as part of a promotion.] Galaxy AL is alot of help when needed. I play games, watch movies talk and text and video call on a daily basis and never have any issues really besides slowing down at the end of month when bills due other than that no complaints. I've always owned galaxy phones and always loved them and will continue to in the future
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Just learning
on July 28, 2025
Posted by: Wolfie
[This review was collected as part of a promotion.] Internet searching and hot spot streaming and much more
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone
on July 28, 2025
Posted by: Squeaky23
[This review was collected as part of a promotion.] The galaxy a16 is one of the best phones I have ever owned
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I would not buy another phone
on July 28, 2025
Posted by: Ricky52
[This review was collected as part of a promotion.] Al is the best feature i enjoy using it it give great information
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
I love this phone and its features
on July 28, 2025
Posted by: Jeciii
[This review was collected as part of a promotion.] I got this phone originally cuz.It was free but it's a really good phone and I love his features.Good job samsung keep up the good work
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung A16 5G Review
on July 28, 2025
Posted by: Fairy888
[This review was collected as part of a promotion.] The Samsung A16 5G Galaxy is a decent phone. After the system update to One UI 7.0, the phone seems to function more as a computer PC especially when connecting to a bluetooth remote device as it now functions as a mouse only. The simple page turner functions (up, down, left, right, center) don't work on the bluetooth remote like the previous systems. The Samsung Galaxy A16 5G seems to have become faster after the latest system update so that is good. The bluetooth seems to connect better now after the latest update.
Value
3
Response from Samsung USBy R&R, July 31, 2025
Hiya Fairy888,
Thanks so much for sharing how your Galaxy A16 5G is doing! It’s wonderful to hear that the latest update has made your phone perform better. We really hope you’re loving the new features in One UI 7.0 on your device. If you're curious to learn more about the updates, feel free to check out the online article, “Samsung One UI 7 on Galaxy phones and tablets.” We truly appreciate your review and thank you for choosing Samsung!
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
Samsung Support
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Thanks so much for sharing how your Galaxy A16 5G is doing! It’s wonderful to hear that the latest update has made your phone perform better. We really hope you’re loving the new features in One UI 7.0 on your device. If you're curious to learn more about the updates, feel free to check out the online article, “Samsung One UI 7 on Galaxy phones and tablets.” We truly appreciate your review and thank you for choosing Samsung!
Samsung One UI 7 on Galaxy phones and tablets
https://www.samsung.com/us/support/answer/ANS10004612/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
I have always loved SAMSUNG PHONES GREAT QUAILTY
on July 28, 2025
Posted by: Kojack
[This review was collected as part of a promotion.] I love GALAXY ( AI ) I LOVE THE FEATURES, That it offers and you the necessary info that you are looking for, THANKS SAMSUNG FOR GREAT PRODUCTS .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is alright I guess
on July 28, 2025
Posted by: Namelessdoer
[This review was collected as part of a promotion.] This phone is really slow at doing things such as loading apps or exiting apps, honestly at loading anything or exiting anything. Also it keeps disconnecting from my watch even though it's still near it but that could also be the watch im not sure.
Value
3
Response from Samsung USBy R&R, July 31, 2025
Hello Namelessdoer,
Thank you for sharing your thoughts on your Galaxy A16 5G! It looks like a quick tune-up can help your device perform at its best. You can easily do this with the Device Care feature, which gives you a friendly overview of your battery, storage, and RAM. It also helps to automatically boost your phone or tablet's speed and efficiency. The Quick Optimization tool makes it simple to identify apps that drain too much battery, clears out unnecessary items, deletes unwanted files, scans for malware, and closes background apps. Just head to Settings, swipe to Device Care, tap Optimize Now, and you're all set! If you want to learn more about keeping your device running smoothly, check out the helpful online guide, “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thanks again for your valuable feedback. We're so glad you chose Samsung for your mobile needs!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your thoughts on your Galaxy A16 5G! It looks like a quick tune-up can help your device perform at its best. You can easily do this with the Device Care feature, which gives you a friendly overview of your battery, storage, and RAM. It also helps to automatically boost your phone or tablet's speed and efficiency. The Quick Optimization tool makes it simple to identify apps that drain too much battery, clears out unnecessary items, deletes unwanted files, scans for malware, and closes background apps. Just head to Settings, swipe to Device Care, tap Optimize Now, and you're all set! If you want to learn more about keeping your device running smoothly, check out the helpful online guide, “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thanks again for your valuable feedback. We're so glad you chose Samsung for your mobile needs!
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US