Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
1
Slow, lagging, battery
on July 28, 2025
Posted by: Kisskisss
[This review was collected as part of a promotion.] The battery doesn't last very long and takes even longer to charge. My camera is quite choppy. The phone also lags between tasks. Overall it gets by but not something recommend for anyone.
Value
1
Response from Samsung USBy R&R, August 6, 2025
Hi Kisskisss,
Thanks so much for sharing how things are going with your Galaxy A16 5G! We truly appreciate hearing your thoughts on the Galaxy A16 5G. Whether it’s about power efficiency, display settings, or user features, Samsung offers lots of built-in options to help improve your experience. Taking a moment to optimize your battery can give you more power throughout the day, and tweaking your camera settings can boost the quality of your photos. With a 50MP camera, you’re almost guaranteed to get great shots, it’s just about adjusting the settings to fit your style. If your device starts lagging, a quick optimization via Settings under Device care can help keep things running smoothly. Thanks again for sharing your Samsung journey with us. We’re excited for you to continue experiencing innovation redefined!
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
Get the most out of your Galaxy phone or tablet batteryhttps://www.samsung.com/us/support/answer/ANS10002534/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thanks so much for sharing how things are going with your Galaxy A16 5G! We truly appreciate hearing your thoughts on the Galaxy A16 5G. Whether it’s about power efficiency, display settings, or user features, Samsung offers lots of built-in options to help improve your experience. Taking a moment to optimize your battery can give you more power throughout the day, and tweaking your camera settings can boost the quality of your photos. With a 50MP camera, you’re almost guaranteed to get great shots, it’s just about adjusting the settings to fit your style. If your device starts lagging, a quick optimization via Settings under Device care can help keep things running smoothly. Thanks again for sharing your Samsung journey with us. We’re excited for you to continue experiencing innovation redefined!
Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
Get the most out of your Galaxy phone or tablet batteryhttps://www.samsung.com/us/support/answer/ANS10002534/
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Galaxy A16
on July 28, 2025
Posted by: Ramendluffy
[This review was collected as part of a promotion.] Feels laggy and slow most of the time. Than other previous phones.
Value
3
Response from Samsung USBy R&R, August 4, 2025
Greetings Ramendluffy,
Thank you for sharing your experience with your Galaxy A16 5G! To help keep your device running smoothly, you can try using the Device care feature. It's a handy tool that gives you a quick overview of your battery, storage, and RAM. Plus, it can automatically optimize your phone or tablet for faster, smoother performance. The Quick optimization feature is especially useful; it can identify apps that use too much battery, clear unnecessary files, scan for malware, and close background apps—all in just a few taps. To optimize your device, just go to Settings, swipe to and tap Device care, then tap 'Optimize now,' and finally, tap Done. For more tips on keeping your device in top shape, check out “Keep your Galaxy phone or tablet from slowing down with Device Care.” We really appreciate your feedback and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G! To help keep your device running smoothly, you can try using the Device care feature. It's a handy tool that gives you a quick overview of your battery, storage, and RAM. Plus, it can automatically optimize your phone or tablet for faster, smoother performance. The Quick optimization feature is especially useful; it can identify apps that use too much battery, clear unnecessary files, scan for malware, and close background apps—all in just a few taps. To optimize your device, just go to Settings, swipe to and tap Device care, then tap 'Optimize now,' and finally, tap Done. For more tips on keeping your device in top shape, check out “Keep your Galaxy phone or tablet from slowing down with Device Care.” We really appreciate your feedback and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera and extra apps
on July 28, 2025
Posted by: CoolKev
[This review was collected as part of a promotion.] Great smart apps and tools to enhance a better usage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product is perfect for its price tag
on July 28, 2025
Posted by: vxlkanious
[This review was collected as part of a promotion.] Samsung devices are amazing and they last a very long time and due to there durability and wonderfully software I've been able to transfer everything to this phone the only complain I'd have about this phone is the camera quality and the games experience which can both be attributed to the low price tag this phone is wonderfully enhanced by the ai features and Samsung features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy A16 5g
on July 28, 2025
Posted by: GuardiansOfGalaxyPhoneA16
[This review was collected as part of a promotion.] The samsung galaxy A16 5g is actually quite amazing the AI of Gemini is really cool it design my wallpaper from my phone. The cameras front and back are actually really good at picture videos. The best of all it is great for streaming videos and gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 28, 2025
Posted by: Savag3ry357
[This review was collected as part of a promotion.] I love the galaxy Ai on this phone so easy to use for me alot great storage space
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product for the price
on July 28, 2025
Posted by: Donnie
[This review was collected as part of a promotion.] Really nice phone for the price. Galaxy AI here we come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This is a S series phone but way laggier
on July 28, 2025
Posted by: CoreSam
[This review was collected as part of a promotion.] I use my Galaxy device for watching social media and seeing what the experience is on an A series phone.
Compared to my S22+, the experience feels like a phone that has slightly less features and also way lagging with it's 4 GB of RAM.
It feels weird with Galaxy AI on an A series phone, as I thought it would normally be only on the S series phones and Z series phones. Instead, it had the same exact experience on my S22+, just lower quality with the specifications on this phone.
Value
3
Response from Samsung USBy R&R, July 31, 2025
Hi CoreSam,
Thanks so much for sharing your experience with your Galaxy A16 5G! It’s wonderful to hear that you’ve found a device that fits perfectly into your daily routine and holds its own against other models you've tried. Even though the A16 5G isn’t fully equipped with all of Galaxy AI’s features yet, it still offers some really handy tools like Gemini and Google Assistant to make your day a little easier. We truly appreciate your review and are so happy to have you as a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your experience with your Galaxy A16 5G! It’s wonderful to hear that you’ve found a device that fits perfectly into your daily routine and holds its own against other models you've tried. Even though the A16 5G isn’t fully equipped with all of Galaxy AI’s features yet, it still offers some really handy tools like Gemini and Google Assistant to make your day a little easier. We truly appreciate your review and are so happy to have you as a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US