Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great phone dose every thing I need it to do
on July 28, 2025
Posted by: Dunnd68
[This review was collected as part of a promotion.] I have the cellphone and earbuds which have a great quality sound and features. My whole family has samsung products we are all happy with them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has exactly what is needed and more.
on July 28, 2025
Posted by: AtPeace
[This review was collected as part of a promotion.] I am extremely impressed with how excellent this phone works. I can easily manage work and personal life effortlessly on this device. Galaxy AI is such a useful capability and helpful in more ways than one. The camera quality is unmatched. I recommend this device and brand to anyone looking.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I would suggest this product
on July 28, 2025
Posted by: Zipline27
[This review was collected as part of a promotion.] I stream my phone for movies and videos. And I search Facebook and read my book on line. And I read alot of my emails and other things .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Phone its self
on July 28, 2025
Posted by: Coldzz
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is an impressive budget option for users looking for a solid, reliable phone with 5G capabilities. The side button is a key feature that adds both convenience and innovation, making it a standout aspect of the device. Combined with a good display, solid performance, and decent camera capabilities, this phone is a strong contender in the mid-range market. While it might not offer cutting-edge features like flagship models, the A16 5G brings excellent value for its price, especially for users who want 5G without the high-end cost.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone
on July 28, 2025
Posted by: Mykedot30
[This review was collected as part of a promotion.] Good phone could have a better battery or bigger screen like s25 plus but for the price can't beat it
Value
3
Response from Samsung USBy R&R, August 6, 2025
Hiya Mykedot30,
We truly enjoy hearing your feedback! The Galaxy A16 5G was thoughtfully designed to fit your lifestyle, and it brings us joy to know it's meeting your needs. Here's a fun little fact: the screen size of the Galaxy S25 Plus matches your device, and it even has a slightly better battery. So, in the areas you mentioned, your device is actually shining. We really appreciate your review, and thank you for choosing Samsung. Together, we create something amazing!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We truly enjoy hearing your feedback! The Galaxy A16 5G was thoughtfully designed to fit your lifestyle, and it brings us joy to know it's meeting your needs. Here's a fun little fact: the screen size of the Galaxy S25 Plus matches your device, and it even has a slightly better battery. So, in the areas you mentioned, your device is actually shining. We really appreciate your review, and thank you for choosing Samsung. Together, we create something amazing!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on July 28, 2025
Posted by: Tx1Rc2
[This review was collected as part of a promotion.] Great phone for the price. All the bells and whistle with out the huge price.
Galaxy AI is very cool and easy to use. I would recommend this phone to my friends who and family
Galaxy AI is very cool and easy to use. I would recommend this phone to my friends who and family
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Always enjoy samsung brand
on July 28, 2025
Posted by: Gamlock88
[This review was collected as part of a promotion.] Samsung phones are always a good choice they never let me down good speed good response good customer service. I also only get Samsung TVs I have gotten a few of them now and they are amazing and they pair very well with the Samsung phones. I can't wait to try their earbuds
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The product has amazing quality.
on July 28, 2025
Posted by: Maemae
[This review was collected as part of a promotion.] The galaxy ai is amazing,and the sound quality is wonderful. I love the bigger size compared to my previous phone (Galaxy A10E), the screen is good for watching TV of for reading. Having the fingerprint option has been really helpful as well as being able to layer it with the standard phone lock and the face scan.
Value
5
Written by a customer while visiting Samsung US