Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Love the phone
on July 28, 2025
Posted by: Love5G
[This review was collected as part of a promotion.] Works alot better than my old phone
Best phone for its price
Best phone for its price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone quality
on July 28, 2025
Posted by: JD1974
[This review was collected as part of a promotion.] It's an okay phone for being cheaper but don't have money to afford a better phone!
Value
3
Response from Samsung USBy R&R, August 6, 2025
Hola JD1974,
Thank you so much for reaching out and sharing your thoughts on your Galaxy A16 5G! We’re excited that you're exploring what the Galaxy A16 5G has to offer. It’s all about enjoying an amazing experience at a fantastic value. The A16 5G is packed with essential features to help make your everyday life easier and more enjoyable. To discover more about all the exciting features and updates, you can check out the online resource, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” We truly appreciate your review and want to thank you for choosing Samsung as your trusted brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you so much for reaching out and sharing your thoughts on your Galaxy A16 5G! We’re excited that you're exploring what the Galaxy A16 5G has to offer. It’s all about enjoying an amazing experience at a fantastic value. The A16 5G is packed with essential features to help make your everyday life easier and more enjoyable. To discover more about all the exciting features and updates, you can check out the online resource, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” We truly appreciate your review and want to thank you for choosing Samsung as your trusted brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
New phone
on July 28, 2025
Posted by: Tinazonly1
[This review was collected as part of a promotion.] I use my new Samsung phone for work, to watch videos and on Facebook. I love leaving comments using Samsung AI, it makes everything more lively and fun. This is the best phone I've ever owned. I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I hate this phone!
on July 28, 2025
Posted by: Cookie7884
[This review was collected as part of a promotion.] The phone itself keeps restarting. Its severely lagging.
Value
1
Response from Samsung USBy R&R, August 6, 2025
Hello Cookie7884,
Thanks so much for updating us about your Galaxy A16 5G. If your device happens to restart on its own, without you prompting it to, it might just be that some apps are running in the background. When you notice your phone slowing down, a quick optimization can work wonders! The Quick Optimization feature helps improve your device’s performance by spotting apps that use a lot of battery, clearing out unnecessary data, scanning for malware, and closing background apps. Doing this is simple and fast! Just go to Settings, swipe to and tap Device Care, then hit 'Optimize now' and finally tap Done. This little step can make a big difference in keeping your phone running smoothly and efficiently. For more helpful tips, check out the article linked below. We appreciate your feedback and are grateful that you’ve chosen Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for updating us about your Galaxy A16 5G. If your device happens to restart on its own, without you prompting it to, it might just be that some apps are running in the background. When you notice your phone slowing down, a quick optimization can work wonders! The Quick Optimization feature helps improve your device’s performance by spotting apps that use a lot of battery, clearing out unnecessary data, scanning for malware, and closing background apps. Doing this is simple and fast! Just go to Settings, swipe to and tap Device Care, then hit 'Optimize now' and finally tap Done. This little step can make a big difference in keeping your phone running smoothly and efficiently. For more helpful tips, check out the article linked below. We appreciate your feedback and are grateful that you’ve chosen Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone very fast
on July 28, 2025
Posted by: Floridaboy458
[This review was collected as part of a promotion.] I love to pay games on my.samsung a16 because it's very fast never has a glich
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Kind of slow
on July 28, 2025
Posted by: GeekPR1977
[This review was collected as part of a promotion.] I has good features, but kind of sluggish sometimes, also cámara is NOT good, at least for videos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phone!
on July 28, 2025
Posted by: Neyney
[This review was collected as part of a promotion.] This is a great phone in my opinion. The Samsung A16 5G is worth every penny. The screen is big and the quality is great. There is plenty of space on the phone. The cameras gave amazing quality as well. I'm definitely gonna use this phone until I run it into the ground! Definitely recommend!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about it and the features are aw
on July 28, 2025
Posted by: Skm01234
[This review was collected as part of a promotion.] Streaming us fast, Hotspot is great and games load Very quickly! I would recommend this phone.
Value
5
Written by a customer while visiting Samsung US