Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great camera and extra apps
on July 28, 2025
Posted by: CoolKev
[This review was collected as part of a promotion.] Great smart apps and tools to enhance a better usage
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product is perfect for its price tag
on July 28, 2025
Posted by: vxlkanious
[This review was collected as part of a promotion.] Samsung devices are amazing and they last a very long time and due to there durability and wonderfully software I've been able to transfer everything to this phone the only complain I'd have about this phone is the camera quality and the games experience which can both be attributed to the low price tag this phone is wonderfully enhanced by the ai features and Samsung features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy A16 5g
on July 28, 2025
Posted by: GuardiansOfGalaxyPhoneA16
[This review was collected as part of a promotion.] The samsung galaxy A16 5g is actually quite amazing the AI of Gemini is really cool it design my wallpaper from my phone. The cameras front and back are actually really good at picture videos. The best of all it is great for streaming videos and gaming.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 28, 2025
Posted by: Savag3ry357
[This review was collected as part of a promotion.] I love the galaxy Ai on this phone so easy to use for me alot great storage space
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good product for the price
on July 28, 2025
Posted by: Donnie
[This review was collected as part of a promotion.] Really nice phone for the price. Galaxy AI here we come!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This is a S series phone but way laggier
on July 28, 2025
Posted by: CoreSam
[This review was collected as part of a promotion.] I use my Galaxy device for watching social media and seeing what the experience is on an A series phone.
Compared to my S22+, the experience feels like a phone that has slightly less features and also way lagging with it's 4 GB of RAM.
It feels weird with Galaxy AI on an A series phone, as I thought it would normally be only on the S series phones and Z series phones. Instead, it had the same exact experience on my S22+, just lower quality with the specifications on this phone.
Value
3
Response from Samsung USBy R&R, July 31, 2025
Hi CoreSam,
Thanks so much for sharing your experience with your Galaxy A16 5G! It’s wonderful to hear that you’ve found a device that fits perfectly into your daily routine and holds its own against other models you've tried. Even though the A16 5G isn’t fully equipped with all of Galaxy AI’s features yet, it still offers some really handy tools like Gemini and Google Assistant to make your day a little easier. We truly appreciate your review and are so happy to have you as a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thanks so much for sharing your experience with your Galaxy A16 5G! It’s wonderful to hear that you’ve found a device that fits perfectly into your daily routine and holds its own against other models you've tried. Even though the A16 5G isn’t fully equipped with all of Galaxy AI’s features yet, it still offers some really handy tools like Gemini and Google Assistant to make your day a little easier. We truly appreciate your review and are so happy to have you as a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I give this product a five stars
on July 28, 2025
Posted by: Ninja007
[This review was collected as part of a promotion.] I have no trouble using this feature and the product is easy to use and it's useful on a go or on my way to work i love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy A16 5G
on July 28, 2025
Posted by: TomcatLeader
[This review was collected as part of a promotion.] I absolutely love this phone! Never have any issues, call quality is phenomenal, no dropped signal and my calls are always clear! #GalaxyAI
Value
5
Written by a customer while visiting Samsung US