Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
New phone
on July 28, 2025
Posted by: Tinazonly1
[This review was collected as part of a promotion.] I use my new Samsung phone for work, to watch videos and on Facebook. I love leaving comments using Samsung AI, it makes everything more lively and fun. This is the best phone I've ever owned. I highly recommend it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
I hate this phone!
on July 28, 2025
Posted by: Cookie7884
[This review was collected as part of a promotion.] The phone itself keeps restarting. Its severely lagging.
Value
1
Response from Samsung USBy R&R, August 6, 2025
Hello Cookie7884,
Thanks so much for updating us about your Galaxy A16 5G. If your device happens to restart on its own, without you prompting it to, it might just be that some apps are running in the background. When you notice your phone slowing down, a quick optimization can work wonders! The Quick Optimization feature helps improve your device’s performance by spotting apps that use a lot of battery, clearing out unnecessary data, scanning for malware, and closing background apps. Doing this is simple and fast! Just go to Settings, swipe to and tap Device Care, then hit 'Optimize now' and finally tap Done. This little step can make a big difference in keeping your phone running smoothly and efficiently. For more helpful tips, check out the article linked below. We appreciate your feedback and are grateful that you’ve chosen Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for updating us about your Galaxy A16 5G. If your device happens to restart on its own, without you prompting it to, it might just be that some apps are running in the background. When you notice your phone slowing down, a quick optimization can work wonders! The Quick Optimization feature helps improve your device’s performance by spotting apps that use a lot of battery, clearing out unnecessary data, scanning for malware, and closing background apps. Doing this is simple and fast! Just go to Settings, swipe to and tap Device Care, then hit 'Optimize now' and finally tap Done. This little step can make a big difference in keeping your phone running smoothly and efficiently. For more helpful tips, check out the article linked below. We appreciate your feedback and are grateful that you’ve chosen Samsung.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Good phone very fast
on July 28, 2025
Posted by: Floridaboy458
[This review was collected as part of a promotion.] I love to pay games on my.samsung a16 because it's very fast never has a glich
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Kind of slow
on July 28, 2025
Posted by: GeekPR1977
[This review was collected as part of a promotion.] I has good features, but kind of sluggish sometimes, also cámara is NOT good, at least for videos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phone!
on July 28, 2025
Posted by: Neyney
[This review was collected as part of a promotion.] This is a great phone in my opinion. The Samsung A16 5G is worth every penny. The screen is big and the quality is great. There is plenty of space on the phone. The cameras gave amazing quality as well. I'm definitely gonna use this phone until I run it into the ground! Definitely recommend!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love everything about it and the features are aw
on July 28, 2025
Posted by: Skm01234
[This review was collected as part of a promotion.] Streaming us fast, Hotspot is great and games load Very quickly! I would recommend this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Don't like the software update
on July 28, 2025
Posted by: LesMackie01
[This review was collected as part of a promotion.] The only update I don't care for is the most recent software update.
In particular, the power off/ restart location used to be by pressing the side power on button.
I don't like where it is now.
Pressing the power on side button activates the AI feature.
In particular, the power off/ restart location used to be by pressing the side power on button.
I don't like where it is now.
Pressing the power on side button activates the AI feature.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on July 28, 2025
Posted by: Soccerfan
[This review was collected as part of a promotion.] I use it for phone calls text and movies or TV shows also to play games.
Value
5
Written by a customer while visiting Samsung US