Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,180 Reviews)
Rating breakdown 5,180 reviews
5 Stars
3,205
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Good phone, great price.
on July 28, 2025
Posted by: Buddha
[This review was collected as part of a promotion.] I'm happy with my Samsung A16 5G, it's been a solid choice so far. The battery life is pretty good and the camera takes decent photos. Performance is smooth for everyday use. My only reason for not giving it a full score is the screen isn't as bright as I'd like in direct sunlight, but it's still usable. Overall, it's a reliable phone that meets my needs. Four stars from me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone review
on July 28, 2025
Posted by: ForPrivacyReasons
[This review was collected as part of a promotion.] I love the ease and how everything is easy to access. I love that I can use the galaxy AI system to help me complete anything I need help on. The battery lasts a long time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy has great features.It also performs very
on July 28, 2025
Posted by: Lysiart
[This review was collected as part of a promotion.] Galaxy AI is very good at spell correction, grammar and everything that comes with AI.Extremely fast and informative
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung A16
on July 28, 2025
Posted by: Sup3rman
[This review was collected as part of a promotion.] I love Samsung products they're outstanding. I have only used Samsung AI a little bit but so far no complaints. My A16 is awesome for games but my s24 fe was amazing for everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better then a Motorola
on July 28, 2025
Posted by: Hershmart101
[This review was collected as part of a promotion.] I have Had many phones but the Samsung takes the cake. Use to be a Motorola fan but there quality has went down hill. After multiple screen replacements from lcds going out just to go out i made the switch to samsung and will be a customer for life. The a16 5g for a consumer grade phone has a battery life that withstands the whole day and processer is amazing. It right up there with the flagship phones. Plus samsungs Ai is way better then Motorolas. Hands down also like the avatar feature Motorola doesn't have that.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Loving my phone!
on July 28, 2025
Posted by: ZookeeperCL
[This review was collected as part of a promotion.] First of all, I love my phone as a phone. I can hear the other person clearly on regular calls, but also see them clearly on video calls.
Second, I'm loving the Samsung Galaxy AI feature. It's fun to play with, but is a great assistant tool, too.
Finally, the camera is a wonderful addition to my phone. I'm not sure how many MP it has, but pictures are as crisp & clear as if they had been taken on a 35 mm camera.
All in all, my phone is a huge upgrade to my last phone. When the time comes, I'll definitely be looking for another Samsung phone!
Second, I'm loving the Samsung Galaxy AI feature. It's fun to play with, but is a great assistant tool, too.
Finally, the camera is a wonderful addition to my phone. I'm not sure how many MP it has, but pictures are as crisp & clear as if they had been taken on a 35 mm camera.
All in all, my phone is a huge upgrade to my last phone. When the time comes, I'll definitely be looking for another Samsung phone!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on July 28, 2025
Posted by: Love5G
[This review was collected as part of a promotion.] Works alot better than my old phone
Best phone for its price
Best phone for its price
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Phone quality
on July 28, 2025
Posted by: JD1974
[This review was collected as part of a promotion.] It's an okay phone for being cheaper but don't have money to afford a better phone!
Value
3
Response from Samsung USBy R&R, August 6, 2025
Hola JD1974,
Thank you so much for reaching out and sharing your thoughts on your Galaxy A16 5G! We’re excited that you're exploring what the Galaxy A16 5G has to offer. It’s all about enjoying an amazing experience at a fantastic value. The A16 5G is packed with essential features to help make your everyday life easier and more enjoyable. To discover more about all the exciting features and updates, you can check out the online resource, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” We truly appreciate your review and want to thank you for choosing Samsung as your trusted brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Thank you so much for reaching out and sharing your thoughts on your Galaxy A16 5G! We’re excited that you're exploring what the Galaxy A16 5G has to offer. It’s all about enjoying an amazing experience at a fantastic value. The A16 5G is packed with essential features to help make your everyday life easier and more enjoyable. To discover more about all the exciting features and updates, you can check out the online resource, “Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” We truly appreciate your review and want to thank you for choosing Samsung as your trusted brand.
Useful features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G
https://www.samsung.com/us/support/answer/ANS10004655/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US