Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Great features
on July 28, 2025
Posted by: MsJuicy
[This review was collected as part of a promotion.] I love my phone works great and great for my livestream on tiktok
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lack of headphone jack
on July 28, 2025
Posted by: FlawedxOne
[This review was collected as part of a promotion.] Did not realize their wasn't a jack until I wanted to listen to music. Other than that flaw, phone is still legit
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent
on July 28, 2025
Posted by: Keekee
[This review was collected as part of a promotion.] Calling family and friends and making personal calls
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not bad for a budget phone
on July 28, 2025
Posted by: FreightTrainFerg
[This review was collected as part of a promotion.] Galaxy AI is a nice feature glad for the software updates. Pictures are ok. I would love a new Samsung phone with all the best features. Samsung customer for life. Phones,tvs, soundbar systems
Value
3
Response from Samsung USBy R&R, August 6, 2025
Ahoy FreightTrainFerg,
Thank you so much for your wonderful feedback on the Galaxy A16 5G! We love hearing that our efforts to combine innovation with simplicity resonate with you. While this model doesn’t have a complete Galaxy AI rollout yet, you'll still find plenty of clever features to enrich your experience. We truly appreciate your support and hope you continue capturing your favorite moments with your Galaxy A16 5G’s camera. Thanks for choosing Samsung as your go-to brand!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you so much for your wonderful feedback on the Galaxy A16 5G! We love hearing that our efforts to combine innovation with simplicity resonate with you. While this model doesn’t have a complete Galaxy AI rollout yet, you'll still find plenty of clever features to enrich your experience. We truly appreciate your support and hope you continue capturing your favorite moments with your Galaxy A16 5G’s camera. Thanks for choosing Samsung as your go-to brand!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to navigate
on July 28, 2025
Posted by: MsHelen
[This review was collected as part of a promotion.] Easy to navigate ...... easy set up ...... galaxy is a great brand ......
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The screen is a good size
on July 28, 2025
Posted by: SamsungLady47
[This review was collected as part of a promotion.] I use my Samsung A16 for personal use. I love the space. I can also set up the kid profile for my daughter to use occasionally also. I love the variety of case selection there is and it's perfect pocket wallet and purse size.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Reviews for phone
on July 28, 2025
Posted by: Lisa0918
[This review was collected as part of a promotion.] I use to stream TV shows and my games and YouTube. I also make a lot of videos
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Has good storage and runs smoothly
on July 28, 2025
Posted by: Hayroo84
[This review was collected as part of a promotion.] I got the Samsung Galaxy a16 5g and really enjoy the device. The only downfall is when switching from one app to another and trying to switch back to a previous app you have to reload the previous app most of the time. Otherwise it's a great phone that doesn't break the bank!
Value
4
Written by a customer while visiting Samsung US