Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
The phone looks nice and sleek
on July 28, 2025
Posted by: Esideart
[This review was collected as part of a promotion.] I love the new Ai feature i use it to solve problems im a Samsung customer for life with my galaxy watch and phone for on the go and .my tablet when im stationary all im missing is Samsung buds and im ready for success
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone it fast and reliable
on July 28, 2025
Posted by: Leelee5
[This review was collected as part of a promotion.] I use my phone in many ways work. Being the most easy access to photos downloads ect wich makes my job alot easier for the money its a quality phone and is good tool in my job line up
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely love all Samsung Devices but the A16...
on July 28, 2025
Posted by: MeaganFaye
[This review was collected as part of a promotion.] Is top tier an has truly exceeded my expectations. I absolutely love this Galaxy AI phone from its vibrant displays , smooth performance,
stunning photos, an the battery never dies throughout the day. I mean all in all; It's a perfect blend of style, power, and affordability, and I couldn't be happier with my purchase.
stunning photos, an the battery never dies throughout the day. I mean all in all; It's a perfect blend of style, power, and affordability, and I couldn't be happier with my purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Makes great pictures, buttons easy to navigate
on July 28, 2025
Posted by: Hippoo
[This review was collected as part of a promotion.] I use it for social media, gaming, video's, web surfing and ordering things online.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Worst phone I've ever er had
on July 28, 2025
Posted by: Luciano730
[This review was collected as part of a promotion.] Galaxy AI I've never used it before because I didn't know it existed besides that this phone is the worst one o e ever owned.
Value
2
Response from Samsung USBy R&R, July 30, 2025
Hi there Luciano730,
Thanks so much for sharing your thoughts on the Galaxy A16 5G! We're excited to offer a device that balances performance and innovation to meet your daily needs. While this model doesn’t include the full Galaxy AI rollout yet, it still has plenty of smart features like Gemini and Google Assistant to enhance your experience. We'll provide more details about AI-modeled features below. The battery life is quite reliable, supporting long gaming sessions and calls with ease. With solid software support and a bright, vibrant display at an affordable price, you can always tweak settings or update your device to get the most out of it. We’re always working to develop meaningful technology for you. Your Galaxy, your way.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your thoughts on the Galaxy A16 5G! We're excited to offer a device that balances performance and innovation to meet your daily needs. While this model doesn’t include the full Galaxy AI rollout yet, it still has plenty of smart features like Gemini and Google Assistant to enhance your experience. We'll provide more details about AI-modeled features below. The battery life is quite reliable, supporting long gaming sessions and calls with ease. With solid software support and a bright, vibrant display at an affordable price, you can always tweak settings or update your device to get the most out of it. We’re always working to develop meaningful technology for you. Your Galaxy, your way.
Use Gemini or Google Assistant on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS10004856/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
An amazing affordable phone!
on July 28, 2025
Posted by: MxJohn
[This review was collected as part of a promotion.] Throughout my one and a half to two years having this phone, I can easily say that Samsung has really undone themselves in this series of Galaxy phones.
For one thing Galaxy AI with a mix of Google Gemini make certain internet viewing experiences an absolute breeze, personally way better than the old Google assistant in my personal opinion.
The phone in general has also been a really big help in terms of my environment, I mainly use it for everyday use but it's also very beneficial when I use it for work nevertheless working at a theme park like Busch Gardens Tampa Bay. All the tasks that I have to do on my phone are rather pretty quick with the processor and even the ram used in this specific phone. For an affordable piece of tech, it sure is a tiny powerhouse lol.
Now the user experience is very similar to all the other Galaxy phones in the A series, but one of the absolute key changes I saw a recently is when I finally got the One UI 7.0 and Android 15 update. There is a huge definite difference between that and the old One UI 6.0 and Android 14. The only problem that I did have with the phone is minor glitches and the fact that in occasions the phone slows down a tad bit that's why I only call it a "tiny" powerhouse which is expected for a budget phone but nothing to mainly be upset about.
Bottom line, it's a really great phone and I'll tend to keep it for a little while longer. Thanks Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It has Good features, runs quick all the time no l
on July 28, 2025
Posted by: Bakerman
[This review was collected as part of a promotion.] GALAXY AI.. I love my galaxy phone it's always been reliable I have had alot of different Samsung phones and a couple iphones and by far the Samsung phones in my opinion are not only easier to use but more reliable, better battery life just overall better phones
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Know how much is your life with my T-Mobile 5G Dev
on July 28, 2025
Posted by: Nisella
[This review was collected as part of a promotion.] Galaxy, AI.... know how much it will give for Android to good because it's still available for the new phone. Instead of the best thing to have a few issues about that I let you....
Value
4
Written by a customer while visiting Samsung US