Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Love my A16
on July 28, 2025
Posted by: Inhsmom
[This review was collected as part of a promotion.] I really enjoy the smoothness of operation. AI makes finding informative so much easier!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good and good
on July 28, 2025
Posted by: Gagehart
[This review was collected as part of a promotion.] The ai on the phone is good I do recommend to fix it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good service but horrible on rainy days
on July 28, 2025
Posted by: Horrorxfanatic
[This review was collected as part of a promotion.] The features are great, I enjoy the Screensaver options for a photo table while charging. Only issue i do have is service when bad weather happens. But overall, I'd give it a solid 6.
Galaxy AI is also great to use, especially during those times you need the assistance with projects.
Galaxy AI is also great to use, especially during those times you need the assistance with projects.
Value
3
Response from Samsung USBy R&R, August 5, 2025
Ahoy Horrorxfanatic,
Thank you for updating us about your Galaxy A16 5G. We're glad you’re satisfied with your device and that it meets your mobile needs. If you experience weaker service during rainstorms, consider contacting your carrier to verify if there’s strong coverage in your area that can handle bad weather. We value your review. Although your device includes many AI-powered smart features, it hasn't yet received the full Galaxy AI rollout. Stay tuned for more updates, and we hope for more features soon. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for updating us about your Galaxy A16 5G. We're glad you’re satisfied with your device and that it meets your mobile needs. If you experience weaker service during rainstorms, consider contacting your carrier to verify if there’s strong coverage in your area that can handle bad weather. We value your review. Although your device includes many AI-powered smart features, it hasn't yet received the full Galaxy AI rollout. Stay tuned for more updates, and we hope for more features soon. Thank you for your review and for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
good phone for the price
on July 28, 2025
Posted by: dame219
[This review was collected as part of a promotion.] I use this device daily for music, streaming, using the internet. it works smoothly, and efficiently. the camera is also solid. I can also make use of Google AI, creating and watching content. There is little to no lag when downloading data. All in all I'm very happy with this purchase.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I love this product
on July 28, 2025
Posted by: 5455Dar
[This review was collected as part of a promotion.] The new Galaxy AI is incredible i am on it all the time for gaming and for movies are excellent no buffing all the features are awesome
Thank You
Thank You
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I like this product more the others has great.
on July 28, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] The galaxy a16 5g is wonderful hasxa lot of new features. I love using for gaming, streaming,social media. I would recommend this phone to everyone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Best phone I've owned.
on July 28, 2025
Posted by: Girlboss220
[This review was collected as part of a promotion.] The camera is awesome the pictures and videos are clear the tools I can use to edit photos are cool . The galaxy AI has so many features. Hands down best phone i have ever owned.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
It's fast has no bugs or issues
on July 28, 2025
Posted by: Lovebug
[This review was collected as part of a promotion.] It's a fast working phone has no issues no bugs the updates have excellent features when you update each time and record phone calls if needed
Value
5
Written by a customer while visiting Samsung US