Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
3
The galaxy a16 is a good phone
on August 31, 2025
Posted by: Deeedun
[This review was collected as part of a promotion.] The galaxy a16 is a good phone , but of course it is incomparable to those of the S series and it's pretty obvious once operating. Speeds are significantly reduced and picture quality is very blurry , only if there was just a single chip upgrade that could change the live span of ones a16 , but we all can wish . GALAXY AI
Value
3
Response from Samsung USBy R&R, September 2, 2025
Hello there Deeedun, Thank you so much for sharing your thoughts on your Galaxy A16 5G! If you're looking for a dependable, top-quality phone, you’ve made a fantastic choice. Its stunning 6.7-inch Super AMOLED display and sleek 7.9mm body make it one of the most stylish options in its price range. Plus, the battery life is truly impressive, making long gaming or call sessions easy and enjoyable. For casual photography, the 50 MP main camera with EIS delivers solid results, just tweak the camera settings to match your style for the best shots. We really value your feedback and appreciate you choosing Samsung to be part of your daily life. Thank you! -Ty
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Written by a customer while visiting Samsung US
Customer Rating
3
It's an ok device
on September 1, 2025
Posted by: Jenjen51177
[This review was collected as part of a promotion.] I have had this phone for a few months now and I would say it's okay. The camera is not that great at all versus the s25 series or even the one before that also the phone is lacking a few other capabilities that the galaxy has the S Series again if you're looking for a budget-friendly phone it's all right but you want to I'd spend the extra money if I had to again
Value
3
Response from Samsung USBy R&R, September 2, 2025
Hola Jenjen51177, Thank you so much for sharing your thoughts on your Galaxy A16 5G! It’s fantastic to see that you've found a reliable device that offers a great experience at such a wonderful value. When it comes to the triple-stacked camera system, a little experimenting with different settings and modes can help you capture those perfect shots. Feel free to click the link below to explore more about choosing the best camera settings for stunning photos every time. We truly appreciate your review and are delighted to see the Galaxy A16 5G become a part of your tech collection. You're a valued member of the Samsung community, and we're here to support you anytime! Galaxy A Series Camera App: A16, A26, A36, and A56 5G
https://www.samsung.com/us/support/answer/ANS10004543/
-Ty
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-Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I don't know what it is about this phone but I lov
on September 15, 2025
Posted by: Lisasweitzer23
[This review was collected as part of a promotion.] It takes great pictures.I love the size.You can do a lot of stuff on this phone that you can't do with other phone I just love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceeded My Expectations
on September 15, 2025
Posted by: KaylaCam88
[This review was collected as part of a promotion.] I was originally shopping and S Series phone, but I stumbled upon the A16 5g with galaxy AI and I decided to buy it. It has exceeded my expectations with the way the phone ran and worked. The galaxy Ai feature has been a very helpful and easy-to-use feature and I would most definitely recommend getting a device with the Ai feature to experience Samsung on a whole new level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on September 15, 2025
Posted by: TobeGalaxyA16
[This review was collected as part of a promotion.] I love my Galaxy A16. I use it for my business and personal affairs. The camera takes awesome pictures. The Galaxy A16 is not completed to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This products general software and 5g is fast.
on September 15, 2025
Posted by: Lovework
[This review was collected as part of a promotion.] This device really serves me well at work, either because the features here are better than others. I do use the fingerprint come in handy because it saves time on top of being in a work environment.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Screen problems and very slow
on September 15, 2025
Posted by: Richert
[This review was collected as part of a promotion.] Great with minor issues phone issues used on a daily basis for work and home
Value
3
Response from Samsung USBy R&R, September 19, 2025
Good day Richert, We appreciate your detailed feedback on the Galaxy A16 5G. It’s clear you’ve been part of the Samsung family for many years, and that history makes your perspective highly valuable. While you mentioned challenges after updates, it’s also uplifting to hear recognition of the innovative tools and storage features. Your review emphasizes how important it is for Samsung to maintain both innovation and consistency across devices, especially for loyal users like you. Thank you for being part of the Galaxy journey. Your trust motivates Samsung to keep delivering meaningful innovation. -Ty
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Written by a customer while visiting Samsung US
Customer Rating
5
I am in love with my phone the color material and
on September 15, 2025
Posted by: Sheema41
[This review was collected as part of a promotion.] I use my galaxy A16 for studying camera pics for planetary alignments and teaching my children
Value
5
Written by a customer while visiting Samsung US