Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Great features
on July 27, 2025
Posted by: Lovemysam
[This review was collected as part of a promotion.] This is my first Samsung phone. I said it want hurt anything to try, I absolutely love my Samsung. The picture is awesome. And I love taking pictures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has awesome features
on July 27, 2025
Posted by: MrImmaculate
[This review was collected as part of a promotion.] My Galaxy AI does the most, it always bring me up to date on all new equipment, keep me up to date with weather, and most of all bring all my photos to life.
My Galaxy 16 has a different scenery than I have ever seen.
My Galaxy 16 has a different scenery than I have ever seen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The product has allotof great features
on July 27, 2025
Posted by: Quacky21
[This review was collected as part of a promotion.] I use my phone to play games and watch TV. It has a big screen so it makes it better to play or watch tv.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 27, 2025
Posted by: AmandainMaine
[This review was collected as part of a promotion.] My Samsung A16 is great and makes my day to day life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Don't download anything
on July 27, 2025
Posted by: Yepppppp
[This review was collected as part of a promotion.] Good until you download anything then it.just gets slower and slower from then on
Value
3
Response from Samsung USBy R&R, July 28, 2025
Hey there Yepppppp,
Your support truly means a lot to us! The Galaxy A16 5G was created to make your day easier and more joyful, and we’re thrilled to hear that it’s making a difference for you. If you notice your device slowing down during downloads, just double-check that you’re connected to a Wi-Fi network for the fastest speeds. Keep in mind that during busy hours or when towers are overloaded, downloads might take a bit longer, but Wi-Fi usually helps. We really appreciate your kind words. Samsung is here to bring you tech that fits perfectly into your life!
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Your support truly means a lot to us! The Galaxy A16 5G was created to make your day easier and more joyful, and we’re thrilled to hear that it’s making a difference for you. If you notice your device slowing down during downloads, just double-check that you’re connected to a Wi-Fi network for the fastest speeds. Keep in mind that during busy hours or when towers are overloaded, downloads might take a bit longer, but Wi-Fi usually helps. We really appreciate your kind words. Samsung is here to bring you tech that fits perfectly into your life!
Samsung phone has slow mobile data speed
https://www.samsung.com/us/support/troubleshooting/TSG01001605/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3
Me and My A16
on July 27, 2025
Posted by: Tashak
[This review was collected as part of a promotion.] Yes, I have the A16. It is ok for simple use but it has some quirks. And somedays it has me wanting to throw it. As far as it goes as s phone. Samsung is the best. Just waiting till I win this sweepstakes so I can buy me a note.. I love the AI being only a button away to use for lots of things I create. And to keep up with me.
Value
3
Response from Samsung USBy R&R, July 29, 2025
Hey there Tashak,
We're really excited to hear your thoughts on your Galaxy A16 5G! Its easy-to-use design and smart features offer lots of ways to customize it to fit your lifestyle perfectly. Features like Gemini and Google Assistant are especially helpful for those who enjoy getting creative. The Galaxy A16 5G stands out with a stunning 6.7-inch Super AMOLED display and a slim, lightweight 7.9mm body, making it comfortable to hold. Taking photos is a breeze for casual moments, thanks to the 50 MP main camera with EIS. With top-notch software support and a vibrant display, all at an affordable price, the Galaxy A16 5G truly delivers impressive quality. We genuinely appreciate your loyalty to our brand. Our team is always here, listening, learning, and striving to lead the way. Thank you for choosing Samsung, inspired by you, built by Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We're really excited to hear your thoughts on your Galaxy A16 5G! Its easy-to-use design and smart features offer lots of ways to customize it to fit your lifestyle perfectly. Features like Gemini and Google Assistant are especially helpful for those who enjoy getting creative. The Galaxy A16 5G stands out with a stunning 6.7-inch Super AMOLED display and a slim, lightweight 7.9mm body, making it comfortable to hold. Taking photos is a breeze for casual moments, thanks to the 50 MP main camera with EIS. With top-notch software support and a vibrant display, all at an affordable price, the Galaxy A16 5G truly delivers impressive quality. We genuinely appreciate your loyalty to our brand. Our team is always here, listening, learning, and striving to lead the way. Thank you for choosing Samsung, inspired by you, built by Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a great phone full of features
on July 27, 2025
Posted by: Cowboy13
[This review was collected as part of a promotion.] The galaxy a16 5G is an awesome phone . I can game on it with ease , the graphics are clean and smooth.
The new update includes the update to bring a better experience from galaxy AI
I can literally get more done with this phone than my laptop. The service is great especially since im way out in the country,overall great phone no matter if you are gaming,texting or making a call the A16 5G is the phone you need
The new update includes the update to bring a better experience from galaxy AI
I can literally get more done with this phone than my laptop. The service is great especially since im way out in the country,overall great phone no matter if you are gaming,texting or making a call the A16 5G is the phone you need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This has great features, and also is consistent.
on July 28, 2025
Posted by: KJthebest
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G is a phone that looks cool, works fast, and doesn't cost as much as other phones. As a 9th grader who uses my phone for school, games, texting friends, watching YouTube, and taking selfies, I think this phone is actually pretty great for what it offers. It’s not perfect, but it’s definitely good enough for someone like me who doesn’t want to spend too much money but still wants something that feels modern and smooth.
Value
5
Written by a customer while visiting Samsung US