Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,181 Reviews)
Open Ratings Snapshot
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product. 
(
41 out of 59
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
The samsung galaxy A sixteen is in a league of it'
on July 24, 2025
Posted by: KingRB
[This review was collected as part of a promotion.] "Galaxy AI" my galaxy A16 very easy to use.
Especially battery life excellent.
Is real good commerce exceptional camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A 16 samsung galaxy
on July 24, 2025
Posted by: Theresonlyone
[This review was collected as part of a promotion.] This overall is a great phone.Wonderful picture fast, I love it.I definitely recommend and thank you for your service
Value
5 out of 5
5
Response from Samsung USBy R&RJuly 24, 2025
Hi Theresonlyone

It’s always wonderful to hear about how well a device like the Galaxy A16 5G performs! Whether it’s the speed, camera, or stylish design, you deserve technology that truly matches your expectations. We're grateful to have you as a Galaxy enthusiast, and your recommendation means a lot to us!
Excellence meets innovation with Samsung!

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product has more features than other watches
on July 24, 2025
Posted by: Tknavel78
[This review was collected as part of a promotion.] The Galaxy AI is great to help solve homework problems. I use it all the time and it really helps. I would recommend this phone to anyone.
Value
5 out of 5
5
Response from Samsung USBy R&RJuly 24, 2025
Hello Tknavel78,

We're thrilled to hear you’re loving your Galaxy A16 5G! Each feature is thoughtfully crafted to serve you better, and knowing it's making a positive impact truly brightens our day. Although this model hasn't yet received the complete Galaxy AI rollout, it still offers many clever features to enhance your experience, such as Gemini and Google Assistant. We really appreciate you sharing your Galaxy story with us.
Inspired by you, powered by Samsung.

-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera, screentime
on July 24, 2025
Posted by: Shawty
[This review was collected as part of a promotion.] I love using the Galaxy product
I love the 5g
I love Samsung
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very reliable, pretty solid dependable phone
on July 24, 2025
Posted by: Lovethisphone
[This review was collected as part of a promotion.] I l9ve this new phone. I had a blu view and this phone is di much faster, clearer, and volume is great. It also connects to my other devices so much easier.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sons phone
on July 24, 2025
Posted by: Mom1234
[This review was collected as part of a promotion.] We upgraded my son's phone in May to A16 and it's so worth the cost. He loves the video and gaming on it. No to mention it's got all the storage he could need. This kid loves downloading games and hasn't had to delete any of them. Which was a major issue with his last phone. Overall all great phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It has a big screen
on July 25, 2025
Posted by: Thickums87
[This review was collected as part of a promotion.] It has a big screen and also nfc it had good sound and all
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
New phone
on July 25, 2025
Posted by: Linkdott
[This review was collected as part of a promotion.] So I have the Samsung Galaxy A15 and I'm upgraded to the Samsung Galaxy A16. And I have to admit that it's definitely a better phone. It's got more features for me anyway. I love Galaxy phones. They're all great and just having this Galaxy phone. Now is just a plus for me. Because I use my phone for work. My phone for you know, Xbox for pretty much my whole daily life and this phone does everything I need and more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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