Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
The phone has been absolutely amazing
on July 23, 2025
Posted by: Keepo24
[This review was collected as part of a promotion.] I use my galaxy a16 for a plethora of things , from work , to streaming and honestly just keeping up with my family. It's been really good with fast connections , great 5g data and it hasn't lagged
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very happy with service
on July 23, 2025
Posted by: Peanut2009
[This review was collected as part of a promotion.] Very happy with service and quality of phone. I've had android phones in the past and this one is better than the one's that I have had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone! Samsung never disappoints!
on July 23, 2025
Posted by: Travarkansas
[This review was collected as part of a promotion.] Great alternative too the Galaxy S25! I wish I could of got that one but money was an issue for me. Normally get the best Galaxy phone when upgrading.But this was a great alternative. So super happy with it. If you need to get a new phone, this one or the s25,your gonna be wowed. My quality of life was greatly improved after upgrading. Love Samsung! Sincerely, lifetime Samsung customer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Personal Thoughts
on July 23, 2025
Posted by: Lyrical
[This review was collected as part of a promotion.] GalaxyAI is impeccable, I am disappointed there's no auxiliary hole for wired headphones. The phone display motion is beautiful and the audio is outta this world
Value
4
Response from Samsung USBy R&R, July 24, 2025
Hey There Lyrical,
We are pleased to hear that your A16 5G is impressing you! We always strive to push boundaries and bring new experiences with every update. Even though many Galaxy devices no longer have an audio jack, this change helps keep everything better aligned with the universal USB-C port, which can do so much, handle audio, charge your device, and transfer data when needed. The Galaxy A16 5G provides a wonderful experience with its large 6.7" Super AMOLED display and sleek, slim design. Thanks for sharing the love.
From Samsung, with brilliance!
-Ty
Samsung Support
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Samsung Community
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We are pleased to hear that your A16 5G is impressing you! We always strive to push boundaries and bring new experiences with every update. Even though many Galaxy devices no longer have an audio jack, this change helps keep everything better aligned with the universal USB-C port, which can do so much, handle audio, charge your device, and transfer data when needed. The Galaxy A16 5G provides a wonderful experience with its large 6.7" Super AMOLED display and sleek, slim design. Thanks for sharing the love.
From Samsung, with brilliance!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
THE BEST PHONE EVER
on July 23, 2025
Posted by: MrMakeStuffHappen
[This review was collected as part of a promotion.] The video quality in the phone is perfect. Galaxy AI is the best of the best. Streaming movies and videos are better than the actual television in my opinion. A16 moves at super high speed. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Sturdy phone
on July 23, 2025
Posted by: BoatsNhoes
[This review was collected as part of a promotion.] My Galaxy A1 has been thrown, dropped x10, Ran over by a bicycle and is still in great condition only thing on it hurt is my screen protector. Absolutely love this phone.
Value
4
Response from Samsung USBy R&R, July 24, 2025
Ahoy,
We’re so happy to hear that! The Galaxy A16 5G is designed to be smart, intuitive, and durable, and your review really shows we’re heading in the right direction. It’s wonderful to know your device is holding up well and that you’re able to keep moving forward. Thank you so much for sharing your feedback. Let’s build the future together. We truly appreciate you choosing the Samsung experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We’re so happy to hear that! The Galaxy A16 5G is designed to be smart, intuitive, and durable, and your review really shows we’re heading in the right direction. It’s wonderful to know your device is holding up well and that you’re able to keep moving forward. Thank you so much for sharing your feedback. Let’s build the future together. We truly appreciate you choosing the Samsung experience!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on July 24, 2025
Posted by: Patty7252
[This review was collected as part of a promotion.] This phone is easy to operate. I love the camera and AI features as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy A16 5G
on July 24, 2025
Posted by: Neenerd
[This review was collected as part of a promotion.] Great phone. Great camera. Love the Galaxy AI feature.
Value
5
Written by a customer while visiting Samsung US