Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
This product has excellent features
on July 21, 2025
Posted by: DaniNelly90
[This review was collected as part of a promotion.] The galaxy ai on this product has features that help elderly and disabled connect and learn the device with great ease and voice prompting.
Value
4
Response from Samsung USBy R&R, July 22, 2025
Good day DaniNelly90,
We're always grateful to hear from all our users! The Galaxy A16 5G still shines with its amazing AI features like Gemini and Google Assistant, and we're confident many of you will continue to find it the perfect fit for your needs. Thank you so much for sharing your experiences with us. We truly appreciate your choice of Samsung and look forward to serving you!
-Ty
Samsung Support
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We're always grateful to hear from all our users! The Galaxy A16 5G still shines with its amazing AI features like Gemini and Google Assistant, and we're confident many of you will continue to find it the perfect fit for your needs. Thank you so much for sharing your experiences with us. We truly appreciate your choice of Samsung and look forward to serving you!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
3
This product is by far not the best Samsung has a
on July 21, 2025
Posted by: Jlokes
[This review was collected as part of a promotion.] I use it for streaming and gaming and it's very slow
Value
3
Response from Samsung USBy R&R, July 22, 2025
Hey Jlokes!
Thank you for sharing your feedback on the Galaxy A16 5G! This device offers powerful features that stand out. With a stunning 6.7-inch Super AMOLED display and a slim 7.9mm body, it ranks among the most stylish options in its price range, designed to enhance your daily life.
We understand that you may have experienced some performance slowdowns while gaming, and we’re here to help. Many customers have successfully optimized their devices for gaming. There are various gaming options available on your Galaxy device, whether you prefer popular titles or something more casual. With the Gaming Hub, you can adjust game performance levels to save battery power; especially useful during long trips when you may not have access to a charger.
To fine-tune your gaming performance, follow these steps:
1. Open Gaming Hub and tap on More options (the three vertical dots) at the top right of the screen.
2. Select Game Booster to access the Game Booster settings.
3. Tap on Game Optimization near the bottom of the screen.
4. Choose your desired performance mode: Performance, Standard, or Battery Saver.
For more information on tuning your device’s performance and other features, please check the online resource, “Use Gaming Hub and gaming options on your Galaxy device.” The link will be provided below.
Every review helps us improve and adapt. We appreciate your loyalty to Samsung; your insights drive innovation.
Use Gaming Hub and gaming options on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10002536/
-Ty
Samsung Support
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Samsung Community
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Facebook
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Thank you for sharing your feedback on the Galaxy A16 5G! This device offers powerful features that stand out. With a stunning 6.7-inch Super AMOLED display and a slim 7.9mm body, it ranks among the most stylish options in its price range, designed to enhance your daily life.
We understand that you may have experienced some performance slowdowns while gaming, and we’re here to help. Many customers have successfully optimized their devices for gaming. There are various gaming options available on your Galaxy device, whether you prefer popular titles or something more casual. With the Gaming Hub, you can adjust game performance levels to save battery power; especially useful during long trips when you may not have access to a charger.
To fine-tune your gaming performance, follow these steps:
1. Open Gaming Hub and tap on More options (the three vertical dots) at the top right of the screen.
2. Select Game Booster to access the Game Booster settings.
3. Tap on Game Optimization near the bottom of the screen.
4. Choose your desired performance mode: Performance, Standard, or Battery Saver.
For more information on tuning your device’s performance and other features, please check the online resource, “Use Gaming Hub and gaming options on your Galaxy device.” The link will be provided below.
Every review helps us improve and adapt. We appreciate your loyalty to Samsung; your insights drive innovation.
Use Gaming Hub and gaming options on your Galaxy device
https://www.samsung.com/us/support/answer/ANS10002536/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Never had a Samsung before
on July 21, 2025
Posted by: SavageRoyalsMum
[This review was collected as part of a promotion.] Love my A16 Galaxy AI features. ASSISTANT is so easy to use.
The length and width make it very comfortable to use. Great camera quality.
The only down side really is the battery life.
It doesn't like to stay charged for very long and updates constantly.
Nice change of pace though from my usual Moto. Still have my Moto just in case, but for now enjoying my Samsung.
The length and width make it very comfortable to use. Great camera quality.
The only down side really is the battery life.
It doesn't like to stay charged for very long and updates constantly.
Nice change of pace though from my usual Moto. Still have my Moto just in case, but for now enjoying my Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 21, 2025
Posted by: Bwalt87
[This review was collected as part of a promotion.] Love this phone and love the Galaxy AI. Use it everyday for social media, browsing the internet, gaming,etc.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely full of features.
on July 22, 2025
Posted by: JohnnyD59
[This review was collected as part of a promotion.] I am pleased with the storage, graphics, camera features, option after option to use this device with Me in mind. AI is a wonderful option also. The only thing is this only has option for Bluetooth speakers there is no plug in.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The A16 of my life is all about the quality
on July 22, 2025
Posted by: thefactor
[This review was collected as part of a promotion.] I use my A16 like im LeBron James of the Samsung world . I most definitely ball out which I use the amazing variable zoom camera to snap quick reels and videos . I also write reports for my side hobby/Live streams out on YouTube and facebook "The Day In The life" . I've only got 1 con besides the many pro's and that is i wish there was a AUX plug so I could keep my device on charge mode and be able to not have to bypass and use Bluetooth due to lentancy problems cause majority of the time I use a hdmi/SD/USB , C Charge plug to stream multiple devices . But I choose to work with it cause I wouldn't want no other device ! Thank you for letting me submit my Review !
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Highly Recommended
on July 22, 2025
Posted by: SGTCRAWLEY
[This review was collected as part of a promotion.] Product comes with 128 Gb storage
High quality cameras both front and back
Also has great connectivity and a high speed processor
High quality cameras both front and back
Also has great connectivity and a high speed processor
Value
5
Response from Samsung USBy R&R, July 22, 2025
Hey SGTCRAWLEY,
Thank you for highlighting the storage space, triple-stack camera system, and impressive 5G connectivity. These features exemplify how the Galaxy A16 5G is designed to seamlessly integrate into your daily life. We hope you continue to enjoy all that the Galaxy A16 5G has to offer. Thank you for embracing innovation with Samsung.
-Ty
Samsung Support
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Samsung Community
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Thank you for highlighting the storage space, triple-stack camera system, and impressive 5G connectivity. These features exemplify how the Galaxy A16 5G is designed to seamlessly integrate into your daily life. We hope you continue to enjoy all that the Galaxy A16 5G has to offer. Thank you for embracing innovation with Samsung.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!!
on July 22, 2025
Posted by: Antman05
[This review was collected as part of a promotion.] I love this phone so much. From the feel of it to the picture quality to the sound on it everything is so perfect. I do not see myself getting another phone anytime soon!
Value
5
Response from Samsung USBy R&R, July 22, 2025
Hiya Antman05,
Whether you’re a tech enthusiast or just a casual user, the Galaxy A16 5G offers the great performance you need. We appreciate you helping others discover it! Enjoy exploring all the features and capabilities your device has to offer. Thanks for choosing Samsung as your trusted brand!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Whether you’re a tech enthusiast or just a casual user, the Galaxy A16 5G offers the great performance you need. We appreciate you helping others discover it! Enjoy exploring all the features and capabilities your device has to offer. Thanks for choosing Samsung as your trusted brand!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US