Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
Started skeptical, ended up pleasantly surprised
on July 19, 2025
Posted by: ForeverGalaxyGuy
[This review was collected as part of a promotion.] I have always been a die hard Galaxy S series fan and faithful user since my first Galaxy S6. I have owned many Samsung products and they have always lived up to my expectations, many times surpassing them. True to form, the Galaxy A16 5G is no different. From the signature phenomenal clarity and brilliant resolution of the screen, to the benchmark high quality pictures that the Galaxy has set from the beginning. Is all there in Samsung's A-Series. Apart from the Ram speed, I myself would have a hard time differentiating from the two in a blind test. I would absolutely recommend the Galaxy A16 5G to anyone on a budget but still want that amazing Samsung quality that we all know and love.
Side note: With all the new developments in the AI world, it has become something people consider now when purchasing a device. If AI is a factor that holds weight in your decision on these kind of purchases, don't even give it a second thought. Samsungs "Galaxy AI" is top notch and in my opinion, will set the bar for upcoming developers!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is amazing.
on July 19, 2025
Posted by: Countryboy8144
[This review was collected as part of a promotion.] This phone has amazing specs. The camera is awesome, the Samsung pay feature is helpful, especially tap to add to Samsung pay
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I am absolutely in love this phone
on July 19, 2025
Posted by: Mommakimie
[This review was collected as part of a promotion.] I absolutely have not found anything that my Galaxy A 16 5g phone and Samsung AI cannot do
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy
on July 19, 2025
Posted by: TammyinPa
[This review was collected as part of a promotion.] I love my galaxy. They have made so many improvements to this phone! There are so many helpful shortcuts and assistance icons that make using it so easy. I used to have a Google Pixel fold, which I really loved but couldn't afford another, so I switched to the Galaxy thinking it would do for now. But I love it!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Phone review a16
on July 19, 2025
Posted by: KarateHottie
[This review was collected as part of a promotion.] This phone has wonderful memory and some many features. Very satisfied with this phone.
Value
4
Response from Samsung USBy R&R, July 21, 2025
Hey hey KarateHottie,
Thanks so much for your kind words! The Galaxy A16 5G is designed with you in mind, blending performance, style, and versatility seamlessly. It's a great choice for anyone ready to upgrade their tech experience! We hope you continue to love all the wonderful features this device provides. We're grateful to have you as part of the Samsung family.
-Ty
Samsung Support
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Samsung Community
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Thanks so much for your kind words! The Galaxy A16 5G is designed with you in mind, blending performance, style, and versatility seamlessly. It's a great choice for anyone ready to upgrade their tech experience! We hope you continue to love all the wonderful features this device provides. We're grateful to have you as part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on July 20, 2025
Posted by: Meliss
[This review was collected as part of a promotion.] Galaxy A1 is a good phone. Have no problems with the device.
Value
4
Response from Samsung USBy R&R, July 21, 2025
Hi there Meliss,
Thank you for sharing your experience with your A16 5G. It’s always exciting to hear how our devices are being used, especially with features like now being upgradeable to Android 15 with One UI 7, along with a six-year policy for OS and security updates; remarkable longevity for a budget device. Your insights help us continue delivering innovations and improvements that matter. Thanks for being part of the Samsung family. We’re here cheering you on with every tap, swipe, and share.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your A16 5G. It’s always exciting to hear how our devices are being used, especially with features like now being upgradeable to Android 15 with One UI 7, along with a six-year policy for OS and security updates; remarkable longevity for a budget device. Your insights help us continue delivering innovations and improvements that matter. Thanks for being part of the Samsung family. We’re here cheering you on with every tap, swipe, and share.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great and fast, phone.
on July 20, 2025
Posted by: Lovinlif31
[This review was collected as part of a promotion.] I use YouTube music otw to work and at work, I use tubi TV for streaming, also I use the GPS alot.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy A16 is so secure
on July 20, 2025
Posted by: CELLIANN
[This review was collected as part of a promotion.] I recently just got this phone and it was such a huge step up for the memory and with starting college with no laptop, it's been a godsend. I sure do appreciate that it acts like a little computer. I am very satisfied.
Value
5
Written by a customer while visiting Samsung US