Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
This. Product has good features
on July 19, 2025
Posted by: Byrdkids3
[This review was collected as part of a promotion.] Love the easy too use features and tthee easy set up
Value
5
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Houston, Texas
Expertise:Beginner
Verified Purchase:Yes
Good picture and fast phone, easy to use. I recomment this phone to friends.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Actually a pretty good phone.
on July 19, 2025
Posted by: Thoa4l
[This review was collected as part of a promotion.] Now it does have its little problems but nothing major but for the price. It's definitely a great phone I don't see it lasting for many years, but it's definitely gonna last for what it's worth the screen kind of oversized, but it fits my hand and I'm not, I'm not disappointed but I don't know if it's just me. The screen is kind of too oversized to were It causes problems when you're holding it regularly your hand could interfere with the screen.
Value
3
Response from Samsung USBy R&R, July 21, 2025
Hola Thoa4l,
Thank you so much for sharing your experience with your Galaxy A16 5G! It’s wonderful to hear that your device is meeting and even exceeding your expectations. We genuinely appreciate your thoughts on the design and how well it’s working for you. If you ever have any questions or need more help with your device, please don’t hesitate to contact our Samsung Support Team; we’re here for you! We love hearing from our valued users, so your feedback means a lot to us. Thanks again for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thank you so much for sharing your experience with your Galaxy A16 5G! It’s wonderful to hear that your device is meeting and even exceeding your expectations. We genuinely appreciate your thoughts on the design and how well it’s working for you. If you ever have any questions or need more help with your device, please don’t hesitate to contact our Samsung Support Team; we’re here for you! We love hearing from our valued users, so your feedback means a lot to us. Thanks again for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is dope...it does automatically update
on July 19, 2025
Posted by: Kesh2123
[This review was collected as part of a promotion.] It ai has the features to record caller and tells them that they are being recorded by me and it detours scam caller and all...that's a great thing for me to have.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Fair for the price
on July 19, 2025
Posted by: feeble
[This review was collected as part of a promotion.] At times it is slow can not handle hard task battery drain is ok at best screen is OK can but being outside in bright light can barely see the screen i have an SD card that is built for apps.Moving apps over to that city card and it gets a little clunky.This phone needs a little bit better ram but you get what you get two hundred dollars
Value
3
Response from Samsung USBy R&R, July 21, 2025
Hey feeble,
Thank you so much for sharing your experience with your Galaxy A16 5G! We're really glad to hear it’s helping make your day easier. If you ever notice your device feeling a bit slower, a quick optimization might be just what it needs. This handy feature enhances your phone’s performance by stopping apps that drain excessive battery, clearing unnecessary files, scanning for malware, and closing background apps, all in just a few simple steps. Just go to Settings, swipe to the Device Care section, then tap Optimize now and select Done. For more tips on keeping your device running smoothly, be sure to check out the link below for ‘Keep your Galaxy phone or tablet from slowing down with Device Care.’ Thanks again for your review and for choosing Samsung! We’re grateful to have you as part of our community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you so much for sharing your experience with your Galaxy A16 5G! We're really glad to hear it’s helping make your day easier. If you ever notice your device feeling a bit slower, a quick optimization might be just what it needs. This handy feature enhances your phone’s performance by stopping apps that drain excessive battery, clearing unnecessary files, scanning for malware, and closing background apps, all in just a few simple steps. Just go to Settings, swipe to the Device Care section, then tap Optimize now and select Done. For more tips on keeping your device running smoothly, be sure to check out the link below for ‘Keep your Galaxy phone or tablet from slowing down with Device Care.’ Thanks again for your review and for choosing Samsung! We’re grateful to have you as part of our community.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has been very useful for me in my eve
on July 19, 2025
Posted by: 57muffy
[This review was collected as part of a promotion.] I use my device for games ,work,my cards in my wallet and emails
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on July 19, 2025
Posted by: Memes08219
[This review was collected as part of a promotion.] This phone has an amazing screen to use for animations and the galaxy Ai is useful for coming up with ideas for what to put in my animation.
Value
4
Response from Samsung USBy R&R, July 22, 2025
Howdy Memes08219,
Thanks so much for sharing your experience with your Galaxy A16 5G! We're so glad to hear it’s helping you enjoy your day and that you find the smart features helpful. Even though this model doesn’t have the full rollout of Galaxy AI just yet, there are still plenty of smart features, like Gemini Google Assistant, to make your experience even better. You can learn more by checking out the online resource, “Use Gemini or Google Assistant on your Galaxy phone.” We truly appreciate your review and are excited that you’re embracing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks so much for sharing your experience with your Galaxy A16 5G! We're so glad to hear it’s helping you enjoy your day and that you find the smart features helpful. Even though this model doesn’t have the full rollout of Galaxy AI just yet, there are still plenty of smart features, like Gemini Google Assistant, to make your experience even better. You can learn more by checking out the online resource, “Use Gemini or Google Assistant on your Galaxy phone.” We truly appreciate your review and are excited that you’re embracing innovation with Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love features, love the phone!
on July 19, 2025
Posted by: StickP
[This review was collected as part of a promotion.] What more qould you expect from the Galaxy A16 5g but perfection. It's fast and reliable. It handles multiple apps at once with out hesitation. I love this phone.
Value
5
Written by a customer while visiting Samsung US