Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4 out of 5
4.4
(5,181 Reviews)
Open Ratings Snapshot
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product. 
(
41 out of 59
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5 out of 5
5
Loving it
on July 18, 2025
Posted by: CrzyCrckr
from Eureka, CALIFORNIA
Expertise:Intermediate
Good phone for gaming and everyday general personal life
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Durable dependable have had no complaints at all!!
on July 18, 2025
Posted by: UpgradeMe
[This review was collected as part of a promotion.] Everything works just as good, fast, & quality graphics & features as the day is got it out the box. Love Samsung & T-Mobile!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Easy to use, but a bit slow.
on July 18, 2025
Posted by: Gizzy31
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G, has good specs and simple functions. It is a bit slow when loading apps, but otherwise is good overall. The camera has high resolution and the photos look HD. The Galaxy AI is interesting and entertaining.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's very nice and compatible with My Samsung TV
on July 18, 2025
Posted by: Starr7
[This review was collected as part of a promotion.] I am still learning about all its features as I just set it up to😃day. Thank you for great products. IM TRYING TO FIND OUT HOW TO DO TALK TEXT ?
Value
4 out of 5
4
Response from Samsung USBy R&RJuly 22, 2025
Good day Starr7,

Great to hear you’re enjoying the Galaxy A16 5G! It’s designed to support your lifestyle, and it sounds like it’s doing just that. When it comes to voice-to-text, we may be able to help. Samsung voice input lets you convert your voice into text messages. Please note that Samsung voice input is only available when using the Samsung Keyboard. To enable it, go to Settings, then select General management, followed by Keyboard list and default. Tap Default keyboard, ensure Samsung Keyboard is selected. Next, tap Samsung Keyboard, then swipe to and tap Voice input, and choose Samsung voice input.

Note: You can also tap Google Voice Typing instead.

You’re now ready to type a message using your voice! Open the Samsung Messages app, start a new conversation or open an existing one. Tap the Microphone icon on the bottom left of the keyboard. Speak clearly when the Microphone icon is active, and your voice will be converted into text. Tap the Send icon to send your message.

Find out more by checking out “Use your voice to control your Galaxy phone, tablet, and watch’—link will be provided below. Thank you for your review. We’re glad you chose Samsung as your go-to choice.

Use your voice to control your Galaxy phone, tablet and watch
https://www.samsung.com/us/support/answer/ANS10001581/

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
One of the best phone for money outhere it fast &
on July 19, 2025
Posted by: Loadabong
[This review was collected as part of a promotion.] I use my A16 to do anything a computer can do just about it had a lot phones but this phone feel like and expense phone Samsung put a great phone out for the blue collar people thank you Samsung
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone works much better
on July 19, 2025
Posted by: AR223556
[This review was collected as part of a promotion.] This phone works much better than my previous one that was an a14. That one just started working really slow. Sucks that that happens when phones get older jus t to make you buy the new one. But hey... they've got to make money somehow.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love the slightly bigger screen than the A15
on July 19, 2025
Posted by: BigE43
[This review was collected as part of a promotion.] Love the picture for my streaming and gaming bright and vibrant
Value
4 out of 5
4
Response from Samsung USBy R&RJuly 22, 2025
How is it going BigE43,

Thank you so much for sharing your thoughts with us! The Galaxy A16 5G truly shines with its 6.7-inch Super AMOLED display boasting FHD+ (1080×2340) resolution, a 90Hz refresh rate, and brightness up to 800 nits (HBM). It offers deep blacks, vibrant colors, and ultra-smooth motion—sounds like you’re really enjoying it! It’s such a fantastic device for gaming and streaming, and it's definitely a must-have in your tech collection. We genuinely appreciate your review and thank you for choosing Samsung!

-Ty

Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The camera is excellent, overheats quite a bit.
on July 19, 2025
Posted by: FaTina73
[This review was collected as part of a promotion.] I use my Galaxy A16 5G for streaming movies, gaming, personal, and business organization. I love the picture quality and speaker sound as well as the screen size.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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