Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Samsung a16 5g has great features
on July 17, 2025
Posted by: Dusty25
[This review was collected as part of a promotion.] The galaxy al is amazing and fast on samsung a16 5g phone. Charges fast and battery last longer than my other phones. Amazing camera. Great features. Visual on this phone is best I've had . Had almost went with a revvel 7 pro . Glad I didn't. Very easy setup and to use. Amazing phone overall I do believe. System is fast too. My revvel 7 5g wasn't as good as this one .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's time to move on to the S series
on July 17, 2025
Posted by: Dkhous
[This review was collected as part of a promotion.] I have had my A16 for a few months. I got it to replace an A15. I don't notice much of difference between the two. The A16 does charge very fast. I use it for texting, talking and streaming. It is adequate for each task but far from exceptional in any way. I am not a gamer, so I can't speak to it's performance with that.
I recently downloaded the new Gemini AI app. It works well with the A16.
Overall I wouldn't get this phone again. As a matter of fact, I won't buy anymore A series phones. I'm going to try the S 24 next I think.
I recently downloaded the new Gemini AI app. It works well with the A16.
Overall I wouldn't get this phone again. As a matter of fact, I won't buy anymore A series phones. I'm going to try the S 24 next I think.
Value
3
Response from Samsung USBy R&R, July 17, 2025
Howdy Dkhous,
Thank you so much for sharing your experience with your Galaxy A16 5G! We're excited to hear you're enjoying your device, which offers great features and value for everyday use. It’s perfect if you're looking for something simple, reliable, and easy to handle. With the help of Gemini, the AI model that enhances your experience, your daily routines can feel a bit smoother. We’re happy to know it keeps you connected and helps manage your busy life. When you’re ready for an upgrade, just let us know. We're always here to help. Thanks for being a valued Samsung customer!
-Ty
Samsung Support
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Thank you so much for sharing your experience with your Galaxy A16 5G! We're excited to hear you're enjoying your device, which offers great features and value for everyday use. It’s perfect if you're looking for something simple, reliable, and easy to handle. With the help of Gemini, the AI model that enhances your experience, your daily routines can feel a bit smoother. We’re happy to know it keeps you connected and helps manage your busy life. When you’re ready for an upgrade, just let us know. We're always here to help. Thanks for being a valued Samsung customer!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Has great features on Samsung a16 5G
on July 17, 2025
Posted by: DustyPuddles25
[This review was collected as part of a promotion.] Samsung a 16 5G I just bought was going to go with a different one but glad I didn't. definitely has an amazing Galaxy al on it fast and clear .the camera and audio is amazing very clear in both aspects .battery charges quick and hold charge good while. fast and easy setup easy to use. Has a lot of good features on it it is handheld not too little not too big right at right.amazing phone.
Value
5
Response from Samsung USBy R&R, August 15, 2025
Greetings DustyPuddles25,
Thanks so much for sharing your experience with the Galaxy A16 5G! It’s wonderful to hear how much you love the perfect mix of performance and design. The Galaxy AI, along with a fast processor, helps make your everyday tasks smooth and easy, while the camera and audio quality truly make photos, videos, and calls feel like you're right there. It’s also fantastic to know that the quick-charging battery and compact size are making your daily routine better. The Galaxy A16 5G is built with features that keep things simple but powerful, and your feedback really shows that. We appreciate you choosing Samsung as your trusted brand!
-Ty
Samsung Support
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Thanks so much for sharing your experience with the Galaxy A16 5G! It’s wonderful to hear how much you love the perfect mix of performance and design. The Galaxy AI, along with a fast processor, helps make your everyday tasks smooth and easy, while the camera and audio quality truly make photos, videos, and calls feel like you're right there. It’s also fantastic to know that the quick-charging battery and compact size are making your daily routine better. The Galaxy A16 5G is built with features that keep things simple but powerful, and your feedback really shows that. We appreciate you choosing Samsung as your trusted brand!
-Ty
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on July 17, 2025
Posted by: Lilobeth3
[This review was collected as part of a promotion.] This product is the absolute best phone I have ever bought. The camera captures so nicely and clear resolution, battery life lasts a full 8 hour day and more. Don't have to worry about charging more than once a day, it's sleek design and large screen display is a plus especially when watching movies, just as if I was watching on a TV! AI tools comes in really handy when you have something that is difficult for your tasks.
I highly recommend this product!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Economy galaxy
on July 17, 2025
Posted by: Beezyb
[This review was collected as part of a promotion.] It's a okay beginner phone. I had a Z fold before this thing. So I'm definitely feeling it that this phone isn't as top f the line fold was
Value
3
Response from Samsung USBy R&R, July 17, 2025
Hey Beezyb,
Thank you so much for sharing your experience with your Galaxy A16 5G! We're excited for you to enjoy an incredible experience at a fantastic value with the Galaxy A16 5G. It’s equipped with all the essential features you need and offers excellent value for your everyday life. Designed to keep up with your busy routine, it truly stands on its own. Plus, it’s packed with handy features that can enhance your lifestyle. We genuinely appreciate your feedback and your loyalty to Samsung. Thank you for being such a valued member of our community!
-Ty
Samsung Support
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Thank you so much for sharing your experience with your Galaxy A16 5G! We're excited for you to enjoy an incredible experience at a fantastic value with the Galaxy A16 5G. It’s equipped with all the essential features you need and offers excellent value for your everyday life. Designed to keep up with your busy routine, it truly stands on its own. Plus, it’s packed with handy features that can enhance your lifestyle. We genuinely appreciate your feedback and your loyalty to Samsung. Thank you for being such a valued member of our community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love my A16 galaxy
on July 17, 2025
Posted by: Stones
[This review was collected as part of a promotion.] HANDS DOWN Samsung did it again love this galaxy A16 with its savy flowness just can't help to feel it completes everything with out breaking the bank thanks Samsung from your loyal customer and fan sense my Samsung note 10 rock with you guys sense day one!!
Value
5
Response from Samsung USBy R&R, July 17, 2025
Hey hey Stones,
Woot Woot! We truly enjoy hearing from our faithful Samsung users, especially those of you who have been with us since the Galaxy Note 10; that's quite a journey! Thank you so much for sharing your excitement about your Galaxy A16 5G. It's wonderful to hear it’s not only surpassing your expectations but also being budget-friendly. We’re looking forward to bringing you more exciting innovations and tech improvements that make everyday life easier. We genuinely appreciate your loyalty to Samsung and are grateful to have you as part of our family.
-Ty
Samsung Support
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Samsung Community
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Woot Woot! We truly enjoy hearing from our faithful Samsung users, especially those of you who have been with us since the Galaxy Note 10; that's quite a journey! Thank you so much for sharing your excitement about your Galaxy A16 5G. It's wonderful to hear it’s not only surpassing your expectations but also being budget-friendly. We’re looking forward to bringing you more exciting innovations and tech improvements that make everyday life easier. We genuinely appreciate your loyalty to Samsung and are grateful to have you as part of our family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 17, 2025
Posted by: MilliRock
[This review was collected as part of a promotion.] I haven't used galaxy Ai but over all I am completely satisfied with the device. It has amazing features including the visual enhancement of shows i stream down to the themes of the device wallpaper and locks lockscreen. So far I have had no issues navigating my device or figuring out how to find a certain feature and use that feature. Streaming videos has been easier than any phone I've had as well as streaming music. Which I do more often than anything else. The rating of 10 out 10 I give it 11 !
Value
5
Response from Samsung USBy R&R, July 17, 2025
What’s up MilliRock,
We couldn’t ask for anything better than a perfect 10 out of 10! Thank you so much for sharing your excitement about your Galaxy A16 5G! If you haven’t had a chance to try Galaxy AI yet, no worries, it's not quite available on your specific model just yet. But don’t worry, there are still plenty of smart features to make your experience fantastic, such Gemini and Google Assistant. Your device’s upgraded 6.7" Super AMOLED display with Vision Booster lets you dive into every video with stunning immersion. Plus, with Dolby Atmos sound, your favorite tunes will sound even more incredible. We truly appreciate you sharing your journey with us and are delighted to have you as a valued member of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Facebook
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We couldn’t ask for anything better than a perfect 10 out of 10! Thank you so much for sharing your excitement about your Galaxy A16 5G! If you haven’t had a chance to try Galaxy AI yet, no worries, it's not quite available on your specific model just yet. But don’t worry, there are still plenty of smart features to make your experience fantastic, such Gemini and Google Assistant. Your device’s upgraded 6.7" Super AMOLED display with Vision Booster lets you dive into every video with stunning immersion. Plus, with Dolby Atmos sound, your favorite tunes will sound even more incredible. We truly appreciate you sharing your journey with us and are delighted to have you as a valued member of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 17, 2025
Posted by: Loveto2shop
[This review was collected as part of a promotion.] Great phone quality great cameras speakers are wonderful great display can't wait for the new one ui8 love it better life is great love the love the design of it all works super fast lots of great features and apps
Value
5
Response from Samsung USBy R&R, July 17, 2025
Hey Loveto2shop,
We’re thrilled to hear you’re loving your Galaxy A16 5G and all the fantastic features it offers! The upgraded 6.7" Super AMOLED display with Vision Booster sounds amazing, and capturing moments with the high-resolution, triple-stacked 50MP camera must be so exciting. With Dolby Atmos, every sound feels so immersive, just like being at the movies! We hope you’re enjoying the exploration of all the possibilities with One UI 7.0 while waiting for the next update. Thanks to the powerful octa-core processor, your device stays speedy and responsive. Whether browsing the web, downloading content, or enjoying long-lasting battery life with a 5000 mAh capacity, it’s all about making your experience smooth and enjoyable. We truly appreciate you sharing your journey with us and choosing Samsung! Here’s to many more wonderful moments together!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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We’re thrilled to hear you’re loving your Galaxy A16 5G and all the fantastic features it offers! The upgraded 6.7" Super AMOLED display with Vision Booster sounds amazing, and capturing moments with the high-resolution, triple-stacked 50MP camera must be so exciting. With Dolby Atmos, every sound feels so immersive, just like being at the movies! We hope you’re enjoying the exploration of all the possibilities with One UI 7.0 while waiting for the next update. Thanks to the powerful octa-core processor, your device stays speedy and responsive. Whether browsing the web, downloading content, or enjoying long-lasting battery life with a 5000 mAh capacity, it’s all about making your experience smooth and enjoyable. We truly appreciate you sharing your journey with us and choosing Samsung! Here’s to many more wonderful moments together!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US