Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,178 Reviews)
Rating breakdown 5,178 reviews
5 Stars
3,205
4 Stars
1,153
3 Stars
506
2 Stars
168
1 Star
146
69%of customers recommend this product.
(
40 out of
58)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Product has great features
on August 2, 2025
Posted by: Shella
[This review was collected as part of a promotion.] I have had no problems with my Samsung Galaxy,I truly love the Samsung phones and services.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Galaxy phone and tablet are my toys
on August 2, 2025
Posted by: Lines13
[This review was collected as part of a promotion.] So I love the Galaxy a16 5G phone this thing is awesome I love the feature to where if you hold the home button you can circle pictures or anything that you want to and your phone is going to tell you about it gai on this thing is awesome I love to use Gemini I think it is one of the best AI tools out there I love how you can talk to it live and it answers any question that you have I'm saving up for an e-bike so I have asked Gemini what I can do to make that happen and it comes up with plans and exactly step by step what I can do and how I can go about saving for an e-bike. Galaxy AI is top of the line!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice phone I like to the no money here in Zimbabw
on August 3, 2025
Posted by: Jet shop
It's me I don't have friends I go the to take my self
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This cell needs to be rebooted every 4 days to wor
on August 4, 2025
Posted by: Bobbi11
[This review was collected as part of a promotion.] I use this cell to text and make calls, look things up and check movies and mail
Value
3
Response from Samsung USBy R&R, August 11, 2025
Hello Bobbi11,
Thank you for sharing your experience with your Galaxy A16 5G. It's great to hear you've found a device that keeps up with you and all that you do. It's normal to reboot your phone occasionally, similar to refreshing data after heavy usage. If you have any questions or need troubleshooting steps, please contact our Samsung Support Team for further assistance. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for sharing your experience with your Galaxy A16 5G. It's great to hear you've found a device that keeps up with you and all that you do. It's normal to reboot your phone occasionally, similar to refreshing data after heavy usage. If you have any questions or need troubleshooting steps, please contact our Samsung Support Team for further assistance. Thank you for reaching out, and thank you for choosing Samsung!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
BEST QUALITY AND HD EVER (SAMSUNG A16)
on August 6, 2025
Posted by: Mike88
[This review was collected as part of a promotion.] Great Quality and one of the best phones Samsung makes do to how fast it uploads and signal is great. I will only use Samsung merchandise from now on forward. Thanks
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy A16
on August 6, 2025
Posted by: Smiles16
[This review was collected as part of a promotion.] Galaxy Al is good. My phone is good with games, searching, etc. I like it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
As great features and so much more
on August 7, 2025
Posted by: Governor
[This review was collected as part of a promotion.] Love Samsung phones and or devices has great security features. Galaxy AI has helped me create so many things so many reports so many documents so many things to search about as a great great thing to have now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone overall!
on August 10, 2025
Posted by: FromiPhoneToAndroid
[This review was collected as part of a promotion.] I use my Samsung device for just about everything in my everyday life and this phone went above and beyond for the price. Stands out the most for me though is that it never slows down it's never slow and the battery lasts longer than any other battery on any phone I've ever had highly recommend this phone. Cancel the Galaxy AI blew me away, its way better than I thought it was going to be.
Value
5
Written by a customer while visiting Samsung US