Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Close to the greatest Galaxy I've owned
on July 16, 2025
Posted by: ESTA16EVA
[This review was collected as part of a promotion.] For an everyday just run of the mill ordinary phone for an excellent price of FREE with the purchase of airtime through Straight Talk you can't beat this product. It's features are quick and reliable and even if you drop it 20,000,000 times and your screen is shot through and through with cracks IT STILL FUNCTIONS PERFECTLY!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good
on July 16, 2025
Posted by: Izzy1234
[This review was collected as part of a promotion.] Very good product. Very easy to play games and texting and calling
Value
5
Response from Samsung USBy R&R, July 16, 2025
What’s up Izzy1234,
Thank you so much for sharing how things are going with your Galaxy A16 5G! You've made a great choice; it's a fantastic device for gaming, staying connected, and catching up with friends and loved ones. Unlock a wonderful experience at a great value with the Galaxy A16 5G. It’s filled with all the essential features to make everyday life more fun and convenient. The upgraded 6.7” Super AMOLED display with Vision Booster looks stunning, and the new 25W Super Fast Charging gets you back in action quickly. Plus, with the 5000 mAh battery, you can enjoy longer-lasting use and do more of what you love. We genuinely appreciate your review and are so happy to have you as part of the Samsung community!
-Ty
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Thank you so much for sharing how things are going with your Galaxy A16 5G! You've made a great choice; it's a fantastic device for gaming, staying connected, and catching up with friends and loved ones. Unlock a wonderful experience at a great value with the Galaxy A16 5G. It’s filled with all the essential features to make everyday life more fun and convenient. The upgraded 6.7” Super AMOLED display with Vision Booster looks stunning, and the new 25W Super Fast Charging gets you back in action quickly. Plus, with the 5000 mAh battery, you can enjoy longer-lasting use and do more of what you love. We genuinely appreciate your review and are so happy to have you as part of the Samsung community!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
last longer than my old phones
on July 16, 2025
Posted by: GeorgeTown
[This review was collected as part of a promotion.] my galaxy a16 is such a awesome device I'll definitely purchase another one.
Value
5
Response from Samsung USBy R&R, August 14, 2025
Hi there GeorgeTown,
Thanks for the positive feedback on the Galaxy A16 5G. We’re always aiming to combine innovation with simplicity, and it sounds like you’re experiencing that connection! Your Samsung team.
-Ty
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Thanks for the positive feedback on the Galaxy A16 5G. We’re always aiming to combine innovation with simplicity, and it sounds like you’re experiencing that connection! Your Samsung team.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Easy to use
on July 16, 2025
Posted by: GenerationJones62
[This review was collected as part of a promotion.] I've always loved Galaxy phones this A16 is top notch
Value
4
Response from Samsung USBy R&R, July 17, 2025
Salutations GenerationJones62,
We are pleased you’re enjoying your Galaxy A16 5G. Our goal is to provide the latest technological innovations, aligning with current trends in mobile communications. We aim to offer top-quality devices for valued users like you. Thank you for being a top-notch Samsung customer.
-Ty
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We are pleased you’re enjoying your Galaxy A16 5G. Our goal is to provide the latest technological innovations, aligning with current trends in mobile communications. We aim to offer top-quality devices for valued users like you. Thank you for being a top-notch Samsung customer.
-Ty
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Written by a customer while visiting Samsung US
Customer Rating
4
Overall Great Budget Gaalaxy phone
on July 16, 2025
Posted by: OdysseyArctic
[This review was collected as part of a promotion.] The Galaxy A16 is a great budget phone that gets the job done for everyday use. The performance is surprisingly smooth for the price, the battery lasts all day, and the screen is decent for streaming and browsing. It's a great value if you're not looking to spend a ton on a Smartphone.
Value
4
Response from Samsung USBy R&R, July 17, 2025
Ahoy OdysseyArtic,
It’s wonderful to hear you're loving your Galaxy A16 5G! It truly is a fantastic addition to your tech collection. Whether you're staying on top of your daily tasks or simply unwinding with your favorite shows, it helps you do it all effortlessly. The 5000 mAh battery and the lively 6.7-inch display make every moment feel like an adventure. We're so glad you're happy with your Galaxy A16 5G! We look forward to seeing all the amazing things you'll do with it. Thank you for being a valued member of the Samsung family.
-Ty
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It’s wonderful to hear you're loving your Galaxy A16 5G! It truly is a fantastic addition to your tech collection. Whether you're staying on top of your daily tasks or simply unwinding with your favorite shows, it helps you do it all effortlessly. The 5000 mAh battery and the lively 6.7-inch display make every moment feel like an adventure. We're so glad you're happy with your Galaxy A16 5G! We look forward to seeing all the amazing things you'll do with it. Thank you for being a valued member of the Samsung family.
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
My galaxy a16
on July 16, 2025
Posted by: Tonynync
[This review was collected as part of a promotion.] In my experience i love my galaxy 16 from my camera to gestures its fast and has an extremly large capasity for downloading apps so the storage space is also great i also love the side fingerprint method is just great
Value
4
Response from Samsung USBy R&R, July 17, 2025
Hola Tonynync,
We truly appreciate you sharing your experience with your Galaxy A16 5G. It’s wonderful to hear about the incredible value and features it offers. With its upgraded 6.7" Super AMOLED display featuring Vision Booster, and improved storage options, it’s designed to meet your everyday needs perfectly. The high-resolution camera lets you capture special moments in fantastic detail, and the sleek new design combines style with practicality for a comfortable feel. Remember, your fingerprint is unique, making security on Galaxy devices both reliable and personalized. Thank you so much for your kind review; we’re delighted to have you as part of the Samsung family!
-Ty
Samsung Support
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We truly appreciate you sharing your experience with your Galaxy A16 5G. It’s wonderful to hear about the incredible value and features it offers. With its upgraded 6.7" Super AMOLED display featuring Vision Booster, and improved storage options, it’s designed to meet your everyday needs perfectly. The high-resolution camera lets you capture special moments in fantastic detail, and the sleek new design combines style with practicality for a comfortable feel. Remember, your fingerprint is unique, making security on Galaxy devices both reliable and personalized. Thank you so much for your kind review; we’re delighted to have you as part of the Samsung family!
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3
I've had better
on July 16, 2025
Posted by: Lmslms
[This review was collected as part of a promotion.] I am not impressed with this phone. It likes to freeze a lot and is slow.
Value
3
Response from Samsung USBy R&R, August 5, 2025
Hello Lmslms,
Thank you so much for sharing an update about your Galaxy A16 5G! We understand how it can be really frustrating when your Galaxy phone or tablet freezes or crashes. The good thing is, many of these issues can often be resolved easily right at home, without the need to send your device away. Simple steps like rebooting your device or updating its software can make a big difference in preventing future freezes and crashes. For more helpful tips and information about your device’s behavior, be sure to check out the online resource, “Samsung phone or tablet freezes and crashes.” We truly appreciate your review and are grateful to have you as part of the Samsung family.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
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Thank you so much for sharing an update about your Galaxy A16 5G! We understand how it can be really frustrating when your Galaxy phone or tablet freezes or crashes. The good thing is, many of these issues can often be resolved easily right at home, without the need to send your device away. Simple steps like rebooting your device or updating its software can make a big difference in preventing future freezes and crashes. For more helpful tips and information about your device’s behavior, be sure to check out the online resource, “Samsung phone or tablet freezes and crashes.” We truly appreciate your review and are grateful to have you as part of the Samsung family.
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshoot/TSG10001440/
-Ty
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4
Amazing security
on July 16, 2025
Posted by: PsychoBoyfriends
[This review was collected as part of a promotion.] I'm telling you , if it wasn't for galaxy aI I wouldn't have the security backed up like I you cause it. Let me know that my boyfriend was tracking every move I made.
Value
4
Written by a customer while visiting Samsung US