Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,185 Reviews)
Rating breakdown 5,185 reviews
5 Stars
3,208
4 Stars
1,152
3 Stars
507
2 Stars
169
1 Star
149
68%of customers recommend this product.
(
41 out of
60)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
this phone is good wish it had screen recording
on July 9, 2025
Posted by: Katfish17
[This review was collected as part of a promotion.] galaxy AI is great helps me alot I've always had Samsung phones
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera for the A series, decent size, slim,
on July 9, 2025
Posted by: NerdyNate33
[This review was collected as part of a promotion.] Overall this phone is great, the camera is awesome for me personally, great slim and sleek design, love how tall it is, the price for this phone, for what it does, is amazing. The only thing I am having an issue with is overheating and it has very slow downloads for 5g, because it is constantly searching for the 5g connection.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone
on July 9, 2025
Posted by: Ricos27
[This review was collected as part of a promotion.] This is the best galaxy i ever had I'm pretty happy with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the features
on July 10, 2025
Posted by: Deepee
[This review was collected as part of a promotion.] The A16 5g is alright it's not as good as the A15 5g it's alot slower for some reason it does have better features than the 15 but im a galaxy threw and threw though love how big the screens are I use my for streaming and pod cast, I love how loud they are also!!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
I'm all about the galaxy but it lacks in data
on July 10, 2025
Posted by: JayT420
[This review was collected as part of a promotion.] I'm not to impressed with it...could use more memory
Value
3
Response from Samsung USBy R&R, July 10, 2025
Hi JayT420,
Thank you for reviewing your Galaxy A16 5G. When it comes to memory, the Galaxy A16 5G is equipped with 128GB of internal storage and 110.0GB of available storage, with the option to expand up to 1.5TB using a microSD card. The phone comes with 4GB of RAM; however, it also features a superb RAM Plus option. RAM Plus is a feature on your Galaxy phone that provides intelligent memory expansion by using your storage as virtual memory. With more memory, you can have more apps open in the background and launch apps faster. Go to Settings > Battery and device care > Memory. Tap on RAM Plus and select the amount of internal storage you would like to use as virtual memory. Tap ‘Restart now’ with the RAM Plus feature on your Galaxy phone. You can select how much internal storage to use as virtual memory to improve app performance. You can find out more by checking out the link below: “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for reaching out. We appreciate you being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thank you for reviewing your Galaxy A16 5G. When it comes to memory, the Galaxy A16 5G is equipped with 128GB of internal storage and 110.0GB of available storage, with the option to expand up to 1.5TB using a microSD card. The phone comes with 4GB of RAM; however, it also features a superb RAM Plus option. RAM Plus is a feature on your Galaxy phone that provides intelligent memory expansion by using your storage as virtual memory. With more memory, you can have more apps open in the background and launch apps faster. Go to Settings > Battery and device care > Memory. Tap on RAM Plus and select the amount of internal storage you would like to use as virtual memory. Tap ‘Restart now’ with the RAM Plus feature on your Galaxy phone. You can select how much internal storage to use as virtual memory to improve app performance. You can find out more by checking out the link below: “Keep your Galaxy phone or tablet from slowing down with Device Care.” Thank you for reaching out. We appreciate you being a Samsung customer.
Keep your Galaxy phone or tablet from slowing down with Device Care
https://www.samsung.com/us/support/answer/ANS10001953/
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 10, 2025
Posted by: Rayne2Day
[This review was collected as part of a promotion.] I haven't used the galaxy Ai yet but it's next thing I plan to use.
I like the fact Samsung now has its own browser and wallet. I just wish more retailers accepted Samsung Pay.
I like the fact Samsung now has its own browser and wallet. I just wish more retailers accepted Samsung Pay.
I enjoy the calendar and notes. It makes it easier for me to keel up with things to remember.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I'M RECOMMEND THIS PHONE NEVER HAVE ANY ISSUES
on July 10, 2025
Posted by: Jhazpola19
[This review was collected as part of a promotion.] Good quality and more space work perfectly fine Good decision I make
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on July 10, 2025
Posted by: Galaxylover54
[This review was collected as part of a promotion.] This product is everything in one singular device it is so efficient and secure and it's great for people that want somthing that is not expensive and it's quality is amazing 10/10 I would recommend
Value
5
Written by a customer while visiting Samsung US