Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
4
I love my phone it's same or if not better
on July 11, 2025
Posted by: Jimmybarbell
[This review was collected as part of a promotion.] I like using my phone with my smart gadgets around the house it works perfectly with them also takes really good pictures.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
First galaxy device
on July 11, 2025
Posted by: Shadow
[This review was collected as part of a promotion.] As a first time Samsung user I find the galaxy to perform quite well compared to my old phone. It's fast reliable and user friendly. Speaker could be better. But so far that's my only complaint. I use mine mostly for games and videos. I tried out the Galaxy AI it is easy to use and look forward to seeing it's full potential
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product the best product with great features
on July 11, 2025
Posted by: Alexesv12
[This review was collected as part of a promotion.] The Samsung Galaxy A16 5G offers a strong balance of affordability and functionality for a budget-friendly device. It boasts a vibrant 6.7-inch Super AMOLED display with a 90Hz refresh rate, providing smooth visuals for streaming and everyday use. The phone runs on the Exynos 1330 processor, which handles daily tasks and basic applications well, although heavy gaming might lead to some stuttering and slowdowns.
In terms of cameras, the 50MP main sensor captures decent photos with good detail in well-lit conditions, but performance may decline in low-light environments. It has a reliable 5000mAh battery that provides good battery life, lasting for a day of mixed usage or potentially even longer with lighter use. The device also offers six years of software updates, a notable advantage for a budget phone. Overall, the Galaxy A16 5G is a solid option for users seeking an affordable phone that handles daily essentials, offers a good display, and is backed by a long software update commitment.
In terms of cameras, the 50MP main sensor captures decent photos with good detail in well-lit conditions, but performance may decline in low-light environments. It has a reliable 5000mAh battery that provides good battery life, lasting for a day of mixed usage or potentially even longer with lighter use. The device also offers six years of software updates, a notable advantage for a budget phone. Overall, the Galaxy A16 5G is a solid option for users seeking an affordable phone that handles daily essentials, offers a good display, and is backed by a long software update commitment.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This product is simple. I
on July 11, 2025
Posted by: ChaoticKayy
[This review was collected as part of a promotion.] I would only recommend this product to someone that needs a simple phone for just calling and texting. It runs kind of slow.
Value
3
Response from Samsung USBy R&R, July 14, 2025
Ahoy ChaoticKayy,
Thank you for reaching out and recommending the Galaxy A16 5G. It’s a great device to keep you updated, connected, and productive. If you’re on the go and need a phone packed with essentials, including a triple-camera system, a 6.7-inch immersive display, and a 5000 mAh battery, you’re in luck. We appreciate your insight on the Galaxy A16 5G. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
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Samsung Community
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Thank you for reaching out and recommending the Galaxy A16 5G. It’s a great device to keep you updated, connected, and productive. If you’re on the go and need a phone packed with essentials, including a triple-camera system, a 6.7-inch immersive display, and a 5000 mAh battery, you’re in luck. We appreciate your insight on the Galaxy A16 5G. Thank you for being a part of the Samsung community.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
4
Good phone, one minor issue
on July 11, 2025
Posted by: Shihan
Very solid phone, good battery life, and I like the galaxy buds, watch, and accessories. I am using the galaxy A13. Only problem is I prefer ip67 or 68 water protection. But it's ip54. I generally consider the a36.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on July 12, 2025
Posted by: Luvinlife
[This review was collected as part of a promotion.] I really enjoy all the features on my galaxy it has helped to keep me organized and a little more on time
As well as stay connected with family and friends in a multitude of ways I enjoy my music and books and art .
As well as stay connected with family and friends in a multitude of ways I enjoy my music and books and art .
Value
5
Response from Samsung USBy R&R, July 14, 2025
Bonjour Luvinlife,
Thanks for the love! We are so glad to hear your Galaxy A16 5G is doing exactly what great tech should have, making life a little more organized connected and creatively fulfilling. Whether you are connecting with loved ones or scrolling through your favorite playlist, it’s a phone designed to support your lifestyle every step of the way. Thanks for sharing your experience. We value you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Thanks for the love! We are so glad to hear your Galaxy A16 5G is doing exactly what great tech should have, making life a little more organized connected and creatively fulfilling. Whether you are connecting with loved ones or scrolling through your favorite playlist, it’s a phone designed to support your lifestyle every step of the way. Thanks for sharing your experience. We value you as a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
I love the camera clarity and system functionality
on July 12, 2025
Posted by: Dino93
[This review was collected as part of a promotion.] I love how clearly the screen shows the pictures and videos. The picture quality is amazing and the system runs so smoothly causing the over all functionality of the phone to operate as it was designed giving me the best service and system compatability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone Review
on July 12, 2025
Posted by: MyOpinion
[This review was collected as part of a promotion.] My Samsung A16 has the best Galaxy AI in my opinion wouldn't trade it for anything else
Value
5
Response from Samsung USBy R&R, July 14, 2025
Hello there MyOpinion,
We love the vibes! It’s clear the Galaxy A16 5G has earned a top spot in your tech toolkit, and for good reason! With its seamless interface and access to smart features like Google Assistant, it delivers an experience that feels delightfully intuitive. And thanks to the latest updates, Gemini adds that extra boost for the smart AI-powered features to help you through your day. Whether it’s the speed, design, or helpful tool that won you over, we are glad the Galaxy A16 5G can do it with you. Thanks for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We love the vibes! It’s clear the Galaxy A16 5G has earned a top spot in your tech toolkit, and for good reason! With its seamless interface and access to smart features like Google Assistant, it delivers an experience that feels delightfully intuitive. And thanks to the latest updates, Gemini adds that extra boost for the smart AI-powered features to help you through your day. Whether it’s the speed, design, or helpful tool that won you over, we are glad the Galaxy A16 5G can do it with you. Thanks for being a part of the Samsung family.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US