Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Intellect
on July 10, 2025
Posted by: 2B2U4MYU
[This review was collected as part of a promotion.] I get along with the GALAXY AI intelligence for us
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great old times
on July 10, 2025
Posted by: Greeksopinion
[This review was collected as part of a promotion.] Samsung Galaxy Galaxy Ai A16
Great phone back when it made its debut. Let's face it technology and times have changed fast.
Samsung is keeping up without dates they need to be a little bit quicker about it I think it's my opinion.
As far as camera goes really really good clear pictures zoom a lot of options.
As far as processor goes it's actually really fast not too bad.
Battery life definitely depends on how you use it and how long but overall a good battery life about a day and a half with full use.
As far as durability goes 100% with this phone they don't make them like they used to.
It has all the security you need it has all the appropriate security you need thumbprint and all that.
Let's face it Samsung has always been on top of their game coming out with some of the best cameras and the best phones it is what it is it comes down to what your preference is.
Great phone back when it made its debut. Let's face it technology and times have changed fast.
Samsung is keeping up without dates they need to be a little bit quicker about it I think it's my opinion.
As far as camera goes really really good clear pictures zoom a lot of options.
As far as processor goes it's actually really fast not too bad.
Battery life definitely depends on how you use it and how long but overall a good battery life about a day and a half with full use.
As far as durability goes 100% with this phone they don't make them like they used to.
It has all the security you need it has all the appropriate security you need thumbprint and all that.
Let's face it Samsung has always been on top of their game coming out with some of the best cameras and the best phones it is what it is it comes down to what your preference is.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Just got a A16
on July 10, 2025
Posted by: Ch3l53
[This review was collected as part of a promotion.] I just got the Galaxy A16 and the setting up and transferring of my information and apps was really easy. Still learning somethings but for the most part the set up is pretty easy
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Good phone for the price
on July 10, 2025
Posted by: MrCrispy
[This review was collected as part of a promotion.] Decent phone with good features for the price. Processor can be a little slow at times but most regular users won't have problems.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung never disappioints
on July 10, 2025
Posted by: Love2Vee
[This review was collected as part of a promotion.] I love the galaxy Ai! Helps me to keep my life in order! I use my phone for everything from shopping to gaming, to streaming and everything in between.
Value
5
Response from Samsung USBy R&R, July 11, 2025
Bonjour Love2Vee,
Your words are like music to our ears! It’s amazing to know the Galaxy A16 5G is helping you stay organized while keeping your favorite content and daily essentials right at your fingertips. From shopping lists to gaming marathons, it’s designed to keep up with whatever your day holds. Thanks for being part of the Galaxy family. Your loyalty means the world to us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Your words are like music to our ears! It’s amazing to know the Galaxy A16 5G is helping you stay organized while keeping your favorite content and daily essentials right at your fingertips. From shopping lists to gaming marathons, it’s designed to keep up with whatever your day holds. Thanks for being part of the Galaxy family. Your loyalty means the world to us!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This device is perfect for me
on July 10, 2025
Posted by: Destinyent
[This review was collected as part of a promotion.] I love the new galaxy a1 feature it fits everything i could think of and not to mention the questions i think of are quickly answered and very understandable without confusion
Value
5
Response from Samsung USBy R&R, July 11, 2025
Hello Destinyent,
We are thrilled to hear the Galaxy A16 5G checks every box for you. It’s always exciting when a device not only meets expectations but also feels intuitive and easy to navigate. That level of clarity and responsiveness is something we strive for across all Galaxy experiences. Thanks for taking the time to share your thoughts. We love hearing how the Galaxy A16 5G is delivering where it counts. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
We are thrilled to hear the Galaxy A16 5G checks every box for you. It’s always exciting when a device not only meets expectations but also feels intuitive and easy to navigate. That level of clarity and responsiveness is something we strive for across all Galaxy experiences. Thanks for taking the time to share your thoughts. We love hearing how the Galaxy A16 5G is delivering where it counts. Thanks for being a Samsung customer.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone great features
on July 10, 2025
Posted by: Raebae
[This review was collected as part of a promotion.] I love me phone I use it for everything great camera photo quality is awesome
Value
5
Response from Samsung USBy R&R, July 11, 2025
Hey hey Raebae,
Thanks for sharing your experience with the Galaxy A16 5G! It’s fantastic to hear that it’s become your go-to for everything, and that the camera has been a standout. The A16 5G is designed to deliver everyday versatility and vibrant photo performance, and it sounds like it is hitting the mark. We are glad to be part of your daily moments.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for sharing your experience with the Galaxy A16 5G! It’s fantastic to hear that it’s become your go-to for everything, and that the camera has been a standout. The A16 5G is designed to deliver everyday versatility and vibrant photo performance, and it sounds like it is hitting the mark. We are glad to be part of your daily moments.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 10, 2025
Posted by: Beast1m
[This review was collected as part of a promotion.] I use my galaxy for streaming and listening to music on top of Gemini Ai and I love it. GREAT PERFORMANCE
Value
5
Written by a customer while visiting Samsung US