Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Best Phone Ever
on July 9, 2025
Posted by: marion
[This review was collected as part of a promotion.] The Phone is great I love the screen and the battery life and I love Galaxy AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone
on July 9, 2025
Posted by: Loner333
[This review was collected as part of a promotion.] My new phone has made my life easier with the AI features doing things for me saving me time and brain drain. My galaxy A16 is working things out like those time consuming task.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has awesome pictures.Great service ar
on July 9, 2025
Posted by: Whiteys
[This review was collected as part of a promotion.] With my galaxy A 16 5g Galaxy a I it's very helpful and completing my Task making phone calls.I wouldn't replace my a sixteen five g with any other phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my Galaxy A16!
on July 9, 2025
Posted by: MamaBear9296
[This review was collected as part of a promotion.] I have always loved galaxy and the A16 is no exception! Awesome battery life, light, I just wish the speakers were louder...
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone for most part
on July 9, 2025
Posted by: Delisa
[This review was collected as part of a promotion.] I personally don't use the AI part if i cant figure it out i will just change it.
The streaming music that i do is strictly in the car because i dont have a radio and i have never dropped a call or waited for it to buffer. Tons of memory and tons of apps.
Value
4
Response from Samsung USBy R&R, July 16, 2025
Hey Delisa,
Thank you so much for sharing your review! We’re happy to hear that your Galaxy A16 5G is making your drives more fun by DJing for you. With the quick and reliable 5G connection, streaming on the move has never been easier or more enjoyable. Feel free to create your ideal playlist and turn every ride into a delightful experience! While this device doesn’t yet feature the full rollout of Galaxy AI, tools like Gemini and Google Assistant are here to offer smart help and improve your overall experience. We truly appreciate you making the most of your device and being a valued part of the Samsung family. Thanks again!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you so much for sharing your review! We’re happy to hear that your Galaxy A16 5G is making your drives more fun by DJing for you. With the quick and reliable 5G connection, streaming on the move has never been easier or more enjoyable. Feel free to create your ideal playlist and turn every ride into a delightful experience! While this device doesn’t yet feature the full rollout of Galaxy AI, tools like Gemini and Google Assistant are here to offer smart help and improve your overall experience. We truly appreciate you making the most of your device and being a valued part of the Samsung family. Thanks again!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has great specs and features
on July 9, 2025
Posted by: Stanleygang
[This review was collected as part of a promotion.] Galaxy AI is quick and helpful. Gaming and streaming quality is excellent. Needs better battery quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
So far has been pleasant and smooth
on July 9, 2025
Posted by: Forqapannie
[This review was collected as part of a promotion.] As smooth as pie!!Smart switch was a breeze and the phone is working excellent 👌
Value
3
Response from Samsung USBy R&R, August 5, 2025
Hi Forqapannie,
Thanks for the love! The Galaxy A16 5G is packed with thoughtful features, and we’re happy to hear they’re making a difference for you. The Samsung Smart Switch option makes transferring all your data to your new device easy, and we’re glad it’s working out so well. Thank you again for reaching out. We’re grateful to have you as part of the Samsung community. We appreciate your support. The power is in your hands.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Thanks for the love! The Galaxy A16 5G is packed with thoughtful features, and we’re happy to hear they’re making a difference for you. The Samsung Smart Switch option makes transferring all your data to your new device easy, and we’re glad it’s working out so well. Thank you again for reaching out. We’re grateful to have you as part of the Samsung community. We appreciate your support. The power is in your hands.
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
this phone is good wish it had screen recording
on July 9, 2025
Posted by: Katfish17
[This review was collected as part of a promotion.] galaxy AI is great helps me alot I've always had Samsung phones
Value
4
Written by a customer while visiting Samsung US