Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Average customer rating
4.4
(5,181 Reviews)
Rating breakdown 5,181 reviews
5 Stars
3,206
4 Stars
1,154
3 Stars
506
2 Stars
168
1 Star
147
69%of customers recommend this product.
(
41 out of
59)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy A16 5G 128GB (Unlocked) - Blue Black
Customer Rating
5
Best phone ever
on July 7, 2025
Posted by: BESTGALAXYONALOWBUDGET
[This review was collected as part of a promotion.] This phone is capable of many features that other phones are not up to date with. Including the circle to search feature, 5g coverage, and many more. I use straighttalk as a wireless carrier and I have service everywhere I go. It is also AI capable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy is the way to go
on July 8, 2025
Posted by: Example
[This review was collected as part of a promotion.] I'm a galaxy guy. I've finally found a phone that's easy for me to use. You can fit your whole life in the Samsung wallet. You honestly don't need a wallet with your galaxy phones. The AI is awesome. It refers to people as punny humans. I totally believe it has its own personality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
A16 5Greview
on July 8, 2025
Posted by: RaeRae
[This review was collected as part of a promotion.] Currently have a Galaxy A16 which is the first I've owned with galaxy AI which I haven't completely mastered yet but I'm learning. I do like my a16 but the camera isn't as good as I would like but when I received the phone it was all I could afford at the time. It is very durable and can actually get wet without messing up.it does get decent coverage but it really is a little heavy and I don't like that it's the forst Gakaxy u have owned that does not have advanced volume there there is a equalizer. But to be completely I would really like a fold. But to anyone looking for sc ian inexpensive reliable phone the A16 would be a craft chokice
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Galaxy Ever!
on July 8, 2025
Posted by: broben113
[This review was collected as part of a promotion.] I love my new Samsung Galaxy A16 5g it has all the features that I want and need without all the clutter those other brands at the same price range. And now with Galaxy AI installed it makes using my Galaxy A16 a breeze to use. Thank You Samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to set up and great quality
on July 8, 2025
Posted by: Papoose2025
[This review was collected as part of a promotion.] Galaxy AI is great thanks for all you guys do. Love this product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The 3 cameras are very high quality.
on July 8, 2025
Posted by: Tausha43
[This review was collected as part of a promotion.] I love my A16 5G!!! I use it for everything.I NEVER leave the house without it.. The performance is out of this world!! I ❤️ it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on July 8, 2025
Posted by: Dreboo
[This review was collected as part of a promotion.] I love the way my pictures come out, it's one of the best phones I have purchased. I would definitely recommend it, I have one for each of my kids and my husband
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Good phone but it needs more features. But its gre
on July 8, 2025
Posted by: RoadRunning23
[This review was collected as part of a promotion.] It works great for streaming and listening to music but it gets slow and you can't cast to your smart TV. I think galaxy AI could be improved as well.
Value
3
Response from Samsung USBy R&R, July 9, 2025
Hiya RoadRunning23,
Thank you for sharing your thoughts! We’re glad to hear you’re exploring everything the Galaxy A16 5G has to offer. With features like an immersive 6.7-inch display and a powerful 5000mAh battery, this device is designed to keep up with your favorite online content and music. While Galaxy AI hasn’t been fully rolled out for this model, the latest update has improved smart features and made advancements with Gemini to help you streamline your day using Google Assistant. We hope you continue to enjoy everything your Galaxy A16 5G has to offer. For more information about the features on your device, please check out the link to “Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for your review. We appreciate you being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Thank you for sharing your thoughts! We’re glad to hear you’re exploring everything the Galaxy A16 5G has to offer. With features like an immersive 6.7-inch display and a powerful 5000mAh battery, this device is designed to keep up with your favorite online content and music. While Galaxy AI hasn’t been fully rolled out for this model, the latest update has improved smart features and made advancements with Gemini to help you streamline your day using Google Assistant. We hope you continue to enjoy everything your Galaxy A16 5G has to offer. For more information about the features on your device, please check out the link to “Useful Features on the Samsung Galaxy A16 5G, A26 5G, and A36 5G.” Thank you for your review. We appreciate you being part of the Samsung community!
-Ty
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US